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“Good Value (Joe S)”

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Days Inn & Suites Madison
Ranked #30 of 63 Hotels in Madison
Sandusky, Ohio
1 review
“Good Value (Joe S)”
4 of 5 bubbles Reviewed August 23, 2013

Stayed here for four days in August and was quite satisfied. Upon checking in Ramona was very
courteous and efficient. When got to room though found toilet would not flush. Went back down to advised and Ramona was very helpful and explained maintenance would not fix this till next day. She immediately upgraded me to a jacuzzi room without a hitch. Computer in lobby worked fine. Tried breakfast for just one day and it was fine and clean. Exercise room was a
pleasant surprise. Also though near a main highway it was surprisingly quiet. Would stay again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSuitesMadison, Front Office Manager at Days Inn & Suites Madison, responded to this review, August 25, 2013
Thank you very much for the wonderful review of our hotel amenities and staff. We pride ourselves on our attention to guest services both in our customer service and the little things, like a computer, that make your time away from home more bearable. We look forward to your next visit to Madison and your next stay at your "home away from home."

Ramona Davis, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 reviews from our community

Traveler rating
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    154
    85
    30
    28
See reviews for
181
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87
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Knapp WI
1 review
2 of 5 bubbles Reviewed August 15, 2013

Accolades and nightly room rate of $57 + tax for two adults in one queen bed seemed too good to be true... Our room was on the second floor and was a previous smoking room and smelled like it. Running late I didn't have the time to ask for another room and dealt with it for three nights by cracking the window and leaving the bathroom exhaust fan on in conjunction with the air conditioning. In hopes of making the smell more tolerable I cleaned the HVAC filters of the wall unit. The smell infused everything I had in the room and when I opened my trunk back home the stale smoking room smell was very present -truly a gift that keeps on giving.

My frustration is I signed up for a non smoking room, but in Wisconsin smoking in any lodging room was outlawed in 2010 so technically the whole building is non smoking. Two years, a corporate owned hotel, and the stale smoke filled room is still a concern... Beyond the smell I had no other complaints. The hotel is definitely aged as the hallway carpets have a trail of embedded dirt, furniture in the room is pretty beat up, bathroom chrome fixtures are heavily rusted, signage behind the room door was yellowed, and the top bedding cover was disintegrating - did I mention the smell?

Stayed August 2013, traveled on business
Helpful?
Thank Dan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSuitesMadison, Front Office Manager at Days Inn & Suites Madison, responded to this review, August 25, 2013
Thank you for your thoughtful review of our hotel. We apologize that our rooms did not meet your expectations but are pleased that you had no other complaints regarding our property.

We are working hard to improve the standards of which valued guests such as yourself are used to having in a brand hotel, i.e a room that does not smell like cigarettes, furniture and linens that do not show signs of wear, and chrome fixtures with more luster than rust.

These things do take time, but we hope that by your next visit to Madison we will have been able to upgrade the rooms and make a better first impression on you. We look forward to having you back, and sincerely hope that you will visit again soon.


Ramona Davis, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Madison

Property: Days Inn & Suites Madison
Address: 4402 East Broadway Service Road, Madison, WI 53716
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Madison
#14 Romantic Hotel in Madison
#15 Business Hotel in Madison
#16 Family Hotel in Madison
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Madison 2*
Number of rooms: 64
Official Description (provided by the hotel):
Days Inn & Suites Madison is conveniently located near Interstates 90 & 39 and just off the Highway 51 and Route 12/ 18. Ho-Chunk Gaming, Alliant energy center, downtown and University of Wisconsin are close from the hotel. Enjoy a free Daybreak deluxe continental breakfast each morning, featuring Belgian waffles and eggs. Wi-Fi internet connection and local calls are complimentary. Rooms have flat screen HD TVs with HBO. Swim in the indoor pool or soak in the hot tub, after returning from a long day of work or sightseeing. 24 Hours complimentary USA Today and coffee are available in the lobby. On-site gym makes it easy to squeeze in a workout on the go. ... more   less 
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Also Known As:
Days Inn Madison Hotel Madison
Madison Days Inn

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