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“Great and Friendly Staff” 5 of 5 bubbles
Review of DoubleTree by Hilton Hotel Madison

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DoubleTree by Hilton Hotel Madison
Ranked #3 of 61 Hotels in Madison
Certificate of Excellence
1 review
“Great and Friendly Staff”
5 of 5 bubbles Reviewed February 16, 2014

Very accommodating staff and super bed with excellent pillows. All around a great value. Food in Badgerland Cafe is adequate, but not great. Very convenient to Campus and Kohl Center. Close to capitol area and lakes.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, February 20, 2014
Steven, we Thank You for choosing the DoubleTree by Hilton Madison while traveling the area with your family. We are thrilled you enjoyed our award-winning staff and we agree our pillows are fantastic! Our location is ideal for anyone traveling to Madison, whether it’s on business, visiting, or cheering on the Badgers. Thank You again for your review and we look forward to seeing you on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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991 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Wautoma, United States
1 review
5 of 5 bubbles Reviewed February 15, 2014

The staff at this location was great. They greeted me as soon as I entered along with a speedy check in. The rooms were very clean and everything was kept up very well. I will def stay at this hotel again.

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, February 20, 2014
Mark, Thank You for choosing the DoubleTree by Hilton Madison while traveling the area on business. We are happy you enjoyed our location, as well as our award-winning staff. They really are both incredible! Again, Thank You for your positive feedback and we look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 14, 2014

Had a great visit while in Madison, WI for business. The rooms were comfortable and enjoyed a warm cookie upon arrival. It is close to the University and the restaurants downtown. The housekeeping staff kept our room in tiptop condition. I appreciated that the room had a walk-in shower. I never need a tub when traveling.

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, February 20, 2014
John, Thank You for selecting the DoubleTree by Hilton Madison while traveling on business. We are glad you enjoyed our warm cookie upon arrival. Don’t forget to grab more than just one! Our location is ideal for anyone travelling on business, as we are just steps away from the University of Wisconsin, State Street, and the Capitol. Thank You again for your kind words and we can’t wait to see you again on your next trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, IL
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 12, 2014

The Doubletree Madison was our "home base" for our son's wedding at the Overture Center. The staff was incredible and took care of us throughout this exciting time for us. They could not have been more welcoming and accommodating. We highly recommend this facility! We had family and guests attending from all over the country, so there were many times that we lingered in the dining room after a meal to chat and reconnect. The staff was very friendly and helpful and never rushed us out. The rooms and suites were very comfortable as well. Great memories!

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LauraZWoodstock_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, February 14, 2014
Laura,

Wow! Congratulations and Thank You for choosing the DoubleTree by Hilton Madison while staying for your son’s wedding! We pride ourselves in offering the best possible service to our guests, by going above and beyond in every possible way. We are so thrilled that we could be a part of your very special weekend. Again, Thank You for your kind words and recommendation. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saginaw, MI, United States
1 review
5 of 5 bubbles Reviewed February 12, 2014

Came with my daughter for a college visit to UofW Madison. This hotel was great. Hotel Gave us a packet of very useful info regarding the college and surrounding area. Rooms were very nice and clean. The beds were comfortable. The breakfast buffet was good as well. This hotel is in very close proximity to the Capital as well as the University. Would definitely stay here again.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gregory B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, February 14, 2014
Gregory,

Thank You for selecting the DoubleTree by Hilton Madison while visiting the University of Wisconsin. We hope you enjoyed the campus visit and our fantastic city! We are glad our staff could be so helpful and provide you with valuable information regarding the campus and surrounding area. With only being a few steps away from the UW campus, State Street, and the Capitol, our property is ideal for any UW parent or fan. We Thank You for the fantastic review and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, United States
2 reviews
5 of 5 bubbles Reviewed February 5, 2014

How can you not love this hotel when you are greeted with warm cookies on a very cold day? The staff were accomodating and helpful. I needed an extra nights stay and wanted it at the conference date. It was done easily. Every night we got a knock at the door with another chocolate treat. The towels were plush and the pillows comfortable. I would definitely stay here again.

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, February 7, 2014
Wow! Pamela, Thank You for your fantastic review and for selecting the DoubleTree by Hilton Madison. Our award-winning staff is such a key asset in insuring that our hotel runs smoothly and that our guests leave happy. Feel free to enjoy as many of our warm, delicious cookies as you’d like. Again, we Thank You for your kind words and we can’t wait to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 4, 2014

This hotel is conveniently located to UW Madison and close to State Street dining/shopping. Free shuttle is very helpful getting around campus when it is super cold! Drivers were friendly and prompt. Fitness Center had good equipment although it is not large. Of course the warm chocolate chip cookies are the best part! Free parking on site as well

  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ctrip50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, February 7, 2014
Thank You for your thoughtful review and for choosing the DoubleTree by Hilton Madison while travelling with your family. With our proximity to UW Madison and State Street, we agree that our location is convenient for any Madison traveler. In addition to our complimentary shuttle, fantastic staff, and free parking, we try to make your stay even warmer with our famous chocolate chip cookie. Thank You again for your time and we can’t wait to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Madison

Property: DoubleTree by Hilton Hotel Madison
Address: 525 W Johnson St, Madison, WI 53703-1916
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Madison
#5 Family Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Madison 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located in the heart of downtown Madison, you'll find the DoubleTree by Hilton Downtown Madison in the center of all of the action. Just steps from the Kohl Center and the University of Wisconsin-Madison campus, guests can also walk to the Capitol, State Street and many other downtown Madison attractions. Enjoy complimentary parking and shuttle service to/from the airport and surrounding area, complimentary WiFi and brand-new sleeping rooms. Our award-winning staff looks forward to welcoming you to our hotel and the famous and unique city of Madison! ... more   less 
Reservation Options:
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Also Known As:
Doubletree Madison
Madison Doubletree

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