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“Madison Hotel”

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DoubleTree by Hilton Hotel Madison
Ranked #3 of 63 Hotels in Madison
Certificate of Excellence
Wisconsin
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Madison Hotel”
Reviewed January 5, 2014

The Double Tree in downtown Madison is a great place to stay. Clean rooms, helpful staff and the best sheets! Free van service to our meeting space, or the walk was fine too. Short walk down to the State Street area.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dgroeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 7, 2014
Thank You for selecting the DoubleTree by Hilton Madison while visiting the area. We are glad that our staff and spacious guests’ rooms could be so accommodating to your needs. Our guests love our free shuttle which travels in a 2-mile radius around our hotel, especially in the cold winter months! With the success of the University of Wisconsin athletics program, we recommend checking out a basketball game, or even a football game on your next stay, as we are an ideal location for all Wisconsin athletic events. Again, Thank You for your feedback and we can’t wait to see you again!
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1,007 reviews from our community

Traveler rating
    717
    220
    45
    17
    8
See reviews for
261
151
67
422
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Grand Forks, North Dakota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 2, 2014

The staff at DoubleTree went the extra mile on New Years Eve to arrange a shuttle and taxi service to and from a wedding. One of the front desk staff members even came in after her shift had ended to ensure that my family and I had a safe ride home from a wedding. The food at the Badgerland was fantastic. As a Wisconsin native, I know a good cheese curd when I taste one, and the cheese curds at the Badgerland were delicious. This hotel is exemplary.

Room Tip: Great view of the capital on the upper floors.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pogues49816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 7, 2014
Thank You for choosing the DoubleTree by Hilton Madison, while making a special trip back to Wisconsin to attend a wedding. We are thrilled that our award-winning staff went the extra mile to make your return trip exemplary. We take pride in being the only downtown location to offer a complimentary shuttle within a 2-mile radius of our hotel. We also agree that our cheese curds at the Badgerland Bar and Grill are fantastic and are a big favorite of our guests. Thank You again for your amazing review and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New London, United States
1 review
Reviewed January 2, 2014

We stayed at the Double Tree Hotel in Madison to attend a Badger Hockey game. The Kohl Center is within walking distance of the hotel. Other restaurants and establishments are within walking distance or short car ride as well. I've stayed at this hotel several times and it's always top quality and the staff is genuinely friendly and professional. I would definately recommend staying at the Double Tree.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 6, 2014
Jennifer, Thank You for taking the time to share your wonderful experience with us and for being such a loyal guest at the DoubleTree by Hilton Madison. Our location is extremely hard to beat! With the Kohl Center right in our backyard and access to over 100 different restaurants and shopping stores within walking distance of our property, we are the ideal location for any Badger fan. We are so glad you recognized the friendly and professional demeanor of our staff, and the award-winning service they provide to our guests. Again, Thank You for your amazing review and we are excited to see you again soon! Go Badgers!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 2, 2014

The hotel is well appointed and comfortable but the staff is superb. We stayed there while visiting relatives over Christmas. Everyone was incredibly friendly and helpful. There was a free on-call van service that allowed us to enjoy the holiday without worrying about the weather or a designated driver. Over all an excellent experience.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lds87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 6, 2014
Thank You for your amazing review and for selecting the DoubleTree by Hilton Madison while staying with us over the Christmas holiday. Our award-winning staff is incredible and we work hard to ensure that our guests have a wonderful experience on every stay. Our complimentary shuttle is a rare, outstanding service we provide for our guests to take them anywhere within a 2 mile radius of our property. Again, Thank You for your feedback and we were glad we could provide you with an excellent experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manitowoc, Wisconsin
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 2, 2014

The front desk staff was as pleasant and informed as I had ever encountered. They were very welcoming. Nice to get a warm cookie upon check in and have water in our room refrigerator and snacks and coffee. Good location.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Traci H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 6, 2014
Tracy, Thank You for your feedback and I am proud to hear that you enjoyed your DoubleTree by Hilton Madison experience. We are glad to see that our team was able to provide you a positive atmosphere and that you enjoyed our welcoming signature cookie. It was our pleasure to have you as our guest and we hope to see you again during your next visit to Madison.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
117 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed January 1, 2014 via mobile

Loved this place. The front desk took care of some messy accounting for us first thing. It couod have been answered with "I can't make the computer yada yada yada........" Instead it was fixed in no time. Very efficient.
The hotel is in immaculate shape. The retaurant is spotless and the staff there is exemplary.
We waited too long to get a rid back from the wedding we were at but the desk staff that night got us back to the hotel somehow. Again, telling us we were on our own was not an option.
Overall outstanding.
I live in hotels and this place was among the best I've ever seen!!

Stayed December 2013, traveled as a couple
Helpful?
Thank ord737fo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 6, 2014
Wow! Thank You for your glowing five star review and for choosing the DoubleTree by Hilton Madison for your stay while visiting us during a wedding. We truly appreciate your feedback and will be sure to pass along your kind review to our staff. We also believe our staff is outstanding and we take pride in caring for our guest by going above and beyond for them each and every stay. We were honored by your gracious words and we can’t wait to see you next time!
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Fernandina Beach, Florida
Level Contributor
5 reviews
3 hotel reviews
Reviewed January 1, 2014

We arrived from Florida (70 degrees) to visit our granddaughter in Madison (13 degrees) for four nights at Christmas. Nothing could have been warmer or more welcoming than the Doubletree! Every staff member we encountered was friendly, helpful, and couldn't do enough for us. For example, on the last morning at breakfast, I was making two peanut butter and jelly sandwiches for the plane trip when the waiter came by. I sheepishly explained what I was doing, and he said, "Oh let me bring you a box so they'll travel better!"
Our room connected with one our son and daughter-in-law were staying it, and both were very clean, comfortable. Since we were all Hilton Honors gold members, we were given those wonderful cookies every night and also milk (which they quickly changed to skim when I requested it) But, best of all, their van was available to take us anywhere within a 2 mile radius and pick us up when we called, This was especially helpful because our granddaughter's apartment was at the bottom of a very steep, icy hill. I could go on and on. We have traveled in seven continents and stayed in many hotels, but never before have my husband and I been so pleased as we were with this one.

Room Tip: Because occupancy was low, we had no trouble getting connecting rooms on a higher floor.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 4, 2014
Dee, Thank You for staying with us at the DoubleTree by Hilton Madison while visiting your granddaughter in the freezing weather of Wisconsin. We are extremely happy that our staff could provide you with such exceptional service from our staff members in our very own Badgerland Bar and Grill, to our exceptional front desk staff, and excellent bell staff. Our goal is to make every guest feel warm and welcomed and we were glad we could enhance that opportunity with some milk and cookies. Thank You again for your kind words and fantastic review. We can’t wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Madison

Property: DoubleTree by Hilton Hotel Madison
Address: 525 W Johnson St, Madison, WI 53703-1916
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Madison
#5 Family Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Madison 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located in the heart of downtown Madison, you'll find the DoubleTree by Hilton Downtown Madison in the center of all of the action. Just steps from the Kohl Center and the University of Wisconsin-Madison campus, guests can also walk to the Capitol, State Street and many other downtown Madison attractions. Enjoy complimentary parking and shuttle service to/from the airport and surrounding area, complimentary WiFi and brand-new sleeping rooms. Our award-winning staff looks forward to welcoming you to our hotel and the famous and unique city of Madison! ... more   less 
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Also Known As:
Doubletree Madison
Madison Doubletree

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