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“Just what we needed” 4 of 5 bubbles
Review of DoubleTree by Hilton Hotel Madison

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DoubleTree by Hilton Hotel Madison
Ranked #3 of 61 Hotels in Madison
Certificate of Excellence
Toronto
Level Contributor
119 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Just what we needed”
4 of 5 bubbles Reviewed March 16, 2013

Well appointed room. We appreciated having two reading chairs, an ottoman and a reading lamp so no need to negotiate who gets what. The free shuttle was a bonus for us on a snowy night. We saved the chocolate chip cookies to eat on the road the next day.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank capegirardeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, March 25, 2013
Thank you for reviewing your stay at the DoubleTree by Hilton Madison and for choosing to stay with us while in town. We are very happy that you enjoyed your guest room and that you were able to take advantage of our complimentary shuttle service during a snowy night. We know how convenient that can be especially when you are in a new city and have to deal with snowy conditions. Thank you again for choosing the DoubleTree by Hilton Madison - we look forward to your next stay with us, and we will be sure to welcome you with our delicious DoubleTree chocolate chip cookies!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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940 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • Korean first
  • Spanish first
  • Any
English first
Fort Myers, Florida
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

Stayed here in Feb 2013 while in town to attend a UW hockey game at the Kohl Center and you can't beat the location - a short 2 block walk to the game. Plenty of parking and lots of restaurants are a short walk away. Stayed in a 2-room suite and it was very large. We stayed on a Saturday night and the complimentary brunch the following day was excellent. Only negative thing to note is the size of the elevators. Because it was a hockey weekend the place was full and the elevators only hold about 5 people comfortably so we waited quite a while to get from the parking garage to our room several times because the elevator was full each time it stopped on our level. Wouldn't stop me from staying here again though. Nice room, clean, good option if you're in town for an event at the Kohl Center. GO BADGERS!

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank badgergirl75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, March 25, 2013
We sincerely appreciate the wonderful review! Thank you for choosing to stay at the DoubleTree by Hilton Madison while in town attending a Badger hockey game at the Kohl Center – we agree that we have the best location for those attending events at the Kohl Center. We are very pleased that you enjoyed our spacious two-room suite and our delicious and expansive hot breakfast buffet served in our on-site restaurant, the Badgerland Bar & Grill. We apologize for your experience with our elevators as we know how frustrating that can be during your stay. We are currently working on a solution to improve the situation, but in the meantime, we thank you for your patience. Thank you again for sharing your experience, and we hope to see you again for another Badger event. GO BADGERS!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheboygan Falls, WI
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 12, 2013

Hotel is a great experience. Front desk exceptionally friendly and polite. Well appointed, clean rooms. Right on the edge of campus, but not an easy walking distance to capitol square/business district.

Restaurant service is good but food is fairly mediocre.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Albert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, March 20, 2013
Thank you for choosing to stay at the DoubleTree by Hilton Madison while in town and for taking the time to share your experience with other travelers. We are very happy to hear that your most recent stay was a great experience, and that you especially enjoyed our newly renovated guest rooms and the service our Front Desk Team provided. We will be sure to share your wonderful feedback with our Front Desk Team – we are very pleased they provided you with the great customer service we are known for. Thank you again for taking the time to review your experience, and we look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed March 12, 2013

My stay at the Double Tree was excellent. The rooms, halls, lobby was clean, smelled fresh. The workout facility was good. The restaurant had great food and wonderful service. The staff treated me like I was an important guest and I had a great night sleep. Location was close to downtown, hospital and university.I will stay there again!

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RMP1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, March 18, 2013
Thank you for the fantastic review! We are very happy to hear that your business stay from check-in to check-out was excellent as it is our goal to exceed each of our guest’s expectations. Thank you for sharing your experience with other travelers, and we hope to serve you again in the near future. We will be sure to have a DoubleTree chocolate chip cookie waiting for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio, USA
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 9, 2013

I stayed here for business and it was a good experience. The hotel is located in a convenient location and offer free parking at a downtown property. There are lots of restaurants nearby and they are open late. Overall good experience.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MrRodE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, March 18, 2013
Thank you for your review and for taking the time to share your experience at the DoubleTree by Hilton Madison with other travelers. We are pleased that you had a great business stay with us, and it’s wonderful to hear that you especially enjoyed our convenient downtown location (including complimentary parking), within walking distance to shopping, entertainment and over 100 restaurants. Thank you for choosing the DoubleTree by Hilton Madison, and we look forward to hosting you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 4, 2013

Location is great: right on campus, close to business school, close to State Street

Rooms are clean, workout facility is good

Food options are limited to traditional American hotel choices, i would recommend eating at a restaurant near to the hotel

Price is a little more than other options, but you get what you pay for. I have also noticed that this hotel is quick to increase prices on busy weekends.

One note: if you bring a car, make sure that you get a token from the front desk before exiting. You need a token to open the gate to leave.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ben4c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, March 13, 2013
Thank you for choosing to stay at the DoubleTree by Hilton Madison and for taking the time to share your experience with other travelers. We are pleased you had a great stay with us while traveling on business, and are happy to hear that you particularly enjoyed our convenient downtown location, our newly renovated guest rooms, and our 24-hour complimentary fitness center. Thank you again for choosing to stay with us as we know you have several options in the downtown area, and we hope you will stay with us again in the future – hopefully soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsport
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 4, 2013

Every person on the staff I encountered treated me like I was their only guest. Best service I've had anywhere. I felt like I was home, with the personal attention I received, rather than in a moderately large hotel.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank J03C00L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, March 13, 2013
Thank you for the great review! It makes our day to hear that you had an amazing experience with us, and that because of the personal level of attention you received, you felt like you were home, which is our goal we hope to achieve with every single guest. Thank you for choosing the DoubleTree by Hilton Madison while in town, and we hope to host you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Madison

Property: DoubleTree by Hilton Hotel Madison
Address: 525 W Johnson St, Madison, WI 53703-1916
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Madison
#5 Family Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Madison 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located in the heart of downtown Madison, you'll find the DoubleTree by Hilton Downtown Madison in the center of all of the action. Just steps from the Kohl Center and the University of Wisconsin-Madison campus, guests can also walk to the Capitol, State Street and many other downtown Madison attractions. Enjoy complimentary parking and shuttle service to/from the airport and surrounding area, complimentary WiFi and brand-new sleeping rooms. Our award-winning staff looks forward to welcoming you to our hotel and the famous and unique city of Madison! ... more   less 
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Also Known As:
Doubletree Madison
Madison Doubletree

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