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“Great place for business travel” 5 of 5 bubbles
Review of DoubleTree by Hilton Hotel Madison

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DoubleTree by Hilton Hotel Madison
Ranked #3 of 61 Hotels in Madison
Certificate of Excellence
Wellington, Florida
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great place for business travel”
5 of 5 bubbles Reviewed January 23, 2013

Stayed here for three days while in Madison on business. I found the hotel to be very comfortable and the staff to be very accommodating. Used the fitness club and the restaurant for breakfast and both were of very high quality. Centrally located close to the University as well as the downtown area. Would definitely stay again.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patricia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 30, 2013
Thank you for reviewing your stay at the DoubleTree by Hilton Madison, and for the wonderful feedback. We’re happy you enjoyed your business stay with us and that you were able to take advantage of our complimentary 24-hour fitness center. In addition, we're pleased that you enjoyed our delicious hot breakfast buffet served in our restaurant, the Badgerland Bar & Grill. Thank you for choosing to stay at the DoubleTree by Hilton Madison while on business, and we look forward to hosting you again.
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938 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
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English first
Chicago, IL
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 21, 2013

I stayed overnight for a conference. The shuttle picked me up when I arrived and dropped a group of us off at our conference location the next morning. The warm chocolate chip cookie at check in was delightful. Clean, modern, great little sports restaurant/bar where I got a large salad and a cup of coffee. Friendly, efficient staff. I'd definitely stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vvbChicago_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 25, 2013
Thank you for the wonderful feedback and for taking the time to share your experience at the DoubleTree by Hilton Madison with other travelers. We’re pleased that you were able to utilize our complimentary shuttle service, and that you enjoyed your experience in our restaurant, the Badgerland Bar & Grill, and of course, our delicious DoubleTree chocolate chip cookies with walnuts – we love them as well! Thank you for choosing the DoubleTree by Hilton Madison, and we look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
Level Contributor
282 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 bubbles Reviewed January 21, 2013 via mobile

I've been staying at this hotel for years. My children attend UW and the proximity to them can't be beat. The staff is friendly, the rooms are spotless and the beds are very comfortable. Their restaurant serves a fine breakfast. Occasionally, when big events are happening, the hotel sells out and I have to stay elsewhere. Although there are other fine hotels I seem to always return to the Doubletree.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vicki000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 23, 2013
Thank you for the wonderful review and for your continued loyalty. We are thrilled you enjoy our convenient downtown location and close proximity to the UW-Madison, our very comfortable DoubleTree Sweet Dreams beds, and our award-winning staff. Again, we thank you for your continued loyalty as we know you have many choices, and we look forward to your next visit. GO BADGERS!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed December 26, 2012 via mobile

As corporate hotel chains go this property is just fine--convenient to the University and as-expected rooms. Best thing about it for us was the excellent customer service. The staff was really gracious and the free shuttle service in the immediate area saved us the cost and inconvenience of cabs.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SteveSmithPhoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 8, 2013
Thank you for choosing to stay at the DoubleTree by Hilton Madison and for your valuable feedback. We’re pleased that you enjoyed our convenient downtown location, located on the UW-Madison campus, and we’re thrilled you experienced our award-winning team – we’ll be sure to pass along the compliment to all team members. Furthermore, it’s great to hear that you were able to take advantage of our complimentary shuttle service as we know driving in downtown Madison and finding parking can be difficult. Thank you again for choosing to stay with us, and we hope to host you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin Dells, Wisconsin
Level Contributor
3 reviews
5 of 5 bubbles Reviewed December 26, 2012

If you don't want to worry about parking and you want to be close to many State Street locations, this is the place to stay. You can get to University buildings as well as restaurant and shopping locations easiy.

  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank beths1028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 4, 2013
Thank you for taking the time to share your experience at the DoubleTree by Hilton Madison with other travelers, and for choosing to stay with us. We're glad you were able to experience our convenient downtown location, located on the UW-Madison campus and within walking distance to State Street and other downtown attractions. We also provide complimentary parking and shuttle service for our guests within a 2-mile radius of the hotel and to/from the airport. Thank you again for choosing the DoubleTree by Hilton Madison, and we hope to serve you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AZ
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed December 21, 2012

I was in Madison for just a night last week and I stayed at the Doubletree in downtown. It was a nice place, nothing special or outstanding about it but just a nice place to sleep. Service was very good by the front desk staff, they were helpful in everything I asked for or needed. Rooms could use a little updating but again they were nice.
Two things that I didn't like were the parking in the garage on the second floor and needing a key to use the elevator. If you are like me and travel light you would park and take all your stuff with you, well this didn't work because i couldn't use the elevator to get down to the lobby. I had to go outside down the ramp and around to the front desk, then when I was checking in I needed the license plate on my rental car, so back up I went to retrieve it. Secondly the breakfastwas good, but the staff had the front area pulled apart and were cleaning tables, bases to the tables and some other things. I felt like I had to walk the gauntlet to get out and had to step over employees who were on the ground working. Sorry but I thought this was a strange time to be doing this, minor issue but strange.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tanfasticAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 8, 2013
Thank you for choosing the DoubleTree by Hilton Madison and for your feedback. We’re pleased to hear that you had an enjoyable stay with us, and that you were able to experience our caring and attentive Front Desk team. We are currently in the process of updating all of our guest rooms as we are renovating the bathrooms, converting them into beautiful walk-in showers. We can’t wait for the renovation to be completed – the finished bathrooms look great! In addition, we apologize for any inconvenience during your stay, especially during check-in. We require all guests to register their vehicle with us and after 3pm, your key card is required to access the second floor from the parking ramp as a safety precaution for all of our guests. Thank you again for choosing the DoubleTree by Hilton Madison, and we look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Madison

Property: DoubleTree by Hilton Hotel Madison
Address: 525 W Johnson St, Madison, WI 53703-1916
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Madison
#5 Business Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Madison 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located in the heart of downtown Madison, you'll find the DoubleTree by Hilton Downtown Madison in the center of all of the action. Just steps from the Kohl Center and the University of Wisconsin-Madison campus, guests can also walk to the Capitol, State Street and many other downtown Madison attractions. Enjoy complimentary parking and shuttle service to/from the airport and surrounding area, complimentary WiFi and brand-new sleeping rooms. Our award-winning staff looks forward to welcoming you to our hotel and the famous and unique city of Madison! ... more   less 
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Also Known As:
Doubletree Madison
Madison Doubletree

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