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DoubleTree by Hilton Hotel Madison
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Reviews (1,180)
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850
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All reviewsdouble treecookieskohl centerstate streetgreat locationuw campusshuttle servicebar and grillrestaurant stafffree shuttlebreakfast buffetwithin walking distanceshort walkroom was cleanfront desk staffupon checkbusiness trip
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967 - 972 of 1,181 reviews
Reviewed July 31, 2012

The best thing about this place was Very friendly staff and ever available shuttle services. Would definitely recommend to people traveling in the area. For a university town , the rates can go a bit low but overall worth staying .

  • Stayed: July 2012, traveled on business
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Thank Guha50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this reviewResponded August 3, 2012

Thank you for reviewing your stay at the DoubleTree by Hilton Madison and for choosing to stay with us while traveling on business. We’re pleased you were able to take advantage of our complimentary shuttle service, and that you experienced our award-winning staff that constantly provides exceptional service to each and every guest. Thank you again for choosing to stay with us; we look forward to your return stay – hopefully soon!

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Reviewed July 29, 2012

Wow, I wonder if I ever had a better hotel experience.
Immaculate hotel.
Attentive, friendly and indulging staff.
Extraordinary and accommodating shuttle service.
Excellent restaurant (food and service).
Room was super comfortable and quiet.

Room Tip: My room "530" was quiet and had the best view of the capital building - it was like living in a postcard!
  • Stayed: July 2012, traveled on business
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Thank Tanya F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this reviewResponded July 31, 2012

We are extremely pleased that you thoroughly enjoyed your stay with us; we truly appreciate the great feedback! Thank you for choosing to stay at the DoubleTree by Hilton while traveling in Madison! We look forward to hosting you again in the near future.

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Reviewed July 28, 2012

the sheets were smooth , the towels were fluffy. Breakfast was excellent - a very good variety of items to choose from. All the staff were very pleasant. Would definitely recommend to people traveling in the area.

  • Stayed: July 2012, traveled with family
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Thank Deborah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this reviewResponded July 31, 2012

Thank you for taking the time to review your experience at the DoubleTree by Hilton Madison to assist other travelers and for the wonderful review! We’re glad to hear that overall, it was a wonderful stay from check-in to check-out. Thank you again for the great feedback regarding your stay at the DoubleTree by Hilton Madison; we can’t wait for your next stay with us!

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Reviewed July 24, 2012

The shuttle servicve was nice. They should have had a refrigerator in the roAll of theom. It would have been nice. To go to the pool, one either had to go outside or up and down 2 flights of stairs. The chocolate chip cookies great, very delicious. The staff at the front desk very nice and helpful. All of the employees wanted to help with anything.

  • Stayed: July 2012, traveled with friends
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Thank jlynnp11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this reviewResponded July 26, 2012

Thank you for reviewing the DoubleTree by Hilton Madison and for choosing to stay with us while traveling in Madison with friends. We are happy that you were able to take advantage of our complimentary amenities that we offer including our shuttle service to/from the airport and within the downtown area, and that you experienced our award-winning staff who are always looking to help each and every guest. Within the next month, all of our rooms will include a refrigerator and microwave, so you won’t have to worry about requesting a room with one. Also, we’re happy to hear that you enjoyed our delicious DoubleTree chocolate chip cookies – we love them too! Thank you again for taking the time to review the DoubleTree by Hilton Madison and for choosing to stay with us.

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Reviewed July 22, 2012

I was here for a conference at the university. On arrival, I received an upgrade to a suite (due to my Diamond status). The hotel was pretty fully booked so the upgrade was a pleasant surprise. Front desk staff were friendly and helpful. The room was excellent: spacious and comfortable. The view from the room wasn't too inspiring: the parking lot of the adjacent apartment building. The lounge was also nice with good food and a large selection of local beers. Breakfast, also in the lounge, was very good with a decently stocked hot buffet and the typical cold items. It was a short walk from the hotel to my conference venue at the Pyle Center. There's a free shuttle between the airport and the hotel which I used both ways and worked out well. One afternoon during a torrential downpour, a colleague and I contacted the hotel and they sent the shuttle to the Memorial Union building to take us back to the hotel. I'd highly recommend this Doubletree.

  • Stayed: July 2012, traveled on business
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Thank jefftiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this reviewResponded July 24, 2012

Thank you for choosing to stay at the DoubleTree by Hilton Madison while on business and for the fabulous review! We’re pleased that you enjoyed the upgrade to one of our suites – hopefully next time, you will be staying on a higher floor, which has great views of the Capitol. Also, we’re happy to hear that you enjoyed our full hot breakfast buffet in our on-site restaurant, the Badgerland Bar & Grill, and that you utilized our complimentary shuttle service that goes to/from the airport as well as within a 2 mile radius of the hotel. Thank you for the kind words, and we look forward to serving you again.

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