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“Great room for a great rate...plus water park!”

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Holiday Inn Hotel & Suites Madison West
Ranked #41 of 63 Hotels in Madison
Reviewed September 2, 2013

We got a room with a king sized bed and a whirlpool for a great rate. The themed water park is a whole lot of fun (kid oriented, not ideal for couples). Overall, our experience was great & the staff was friendly. The only issue was that the whirlpool in our room had hair in it when we arrived. However, we told the front desk and they sent someone to clean it right away.

  • Stayed: September 2013, traveled as a couple
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Thank Erica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this reviewResponded September 4, 2013

Thank for staying with us at the Holiday Inn Hotel & Suites for your visit to Madison. We are happy you had time to relax in one of our whirlpool suites. We are happy to here the staff took care of your guest room needs and you had a good stay. We look forward to seeing you again when you come back to Madison for business or pleasure.

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188 - 194 of 352 reviews

Reviewed August 18, 2013

Nice hotel, large rooms . . .the pool area was a pleasant surprise. Hotel staff were friendly. Overall, our experience met expectations.

Kids eat free at the buffet at the adjacent restaurant, but why eat there when there are so many nearby reasonably priced options?

Room Tip: Poolside rooms have a rear door that connects directly to the pool.
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  • Stayed: August 2013, traveled with family
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Thank dvanallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this reviewResponded August 20, 2013

Thank you for staying at the Holiday Inn Hotel & Suites for your getaway with your family. The waterpark is always a fun time for children and the adults can relax. The kids eat free program makes it easy for families - the restaurant is open for breakfast lunch and dinner, The hotel offers a variety of room types to choose from for small or large families.

The hotel is located just 3 blocks from shopping and restaurants -

We look forward to seeing you again when you are visiting our area

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Reviewed August 13, 2013

We checked in on 8/11 earlier around 2:30pm. The front desk lady said our room will be ready in 45 minutes. We got family suite room with pool side. So we decided to use the water park while waiting. We came to front desk around 3:30pm which was 1 hour later, the front desk (this time was a guy & he was not that friendly) said our room was not ready yet. He said it will be ready in 25 minutes (check in time is at 3pm by the way). Good thing we had other family who already got the room so we were able to stay there until OUR ROOM was ready. We call the front desk around 4:10pm & our room was still not ready. We finally got the room ready close to 5pm. No apoligize, NOTHING!! We actually like the room but not sure if we want to go there again just to find out they have bad service!

  • Stayed: August 2013
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1  Thank Fey1611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this reviewResponded August 15, 2013

Thank you for taking the time to let us know about your experience at the hotel. I apologize about the delay and communication during your check in progress. I will discuss your concerns with our staff. We are glad you had fun at the waterpark with your family and friends. We hope you will give us a second chance when you are visiting our Madison area. Please contact the General Manager at the hotel if you would like to discuss your stay further. Thank you again for letting us know.

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Reviewed July 28, 2013 via mobile

Has everything I needed. Our room was a king room with a whirlpool. That is exactly what we got. It also had a microwave and fridge. The Windows opened up to let in some fresh air. Free WiFi. Free parking. The elevators were kind of slow, so we took the stairs a few times. Clean stairwells. Pillows seemed really small, but they were comfortable and adequate. Thus hotel has a big waterfall, but we didn't uses it. The whirlpool was comfortable fir my words and I, both over six feet tall. The bed was big too. It was a pretty stiff mattress though. I'd definitely stay again. Room was $130

  • Stayed: July 2013
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Thank 6Foot6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this reviewResponded July 30, 2013

Thank you for staying with us at the Holiday Inn Hotel & Suites Madison west while you were visiting our area and for taking the time to let us know about your stay with us. The hotel has a great restaurant Benvenuto's Italian Grill perfect for leisure dining and for families. And the Holiday Inn Kids Eat Free Program is great, We have a variety of room types to choose from - Suites, King Split Suites, Family Suites, Kids Suites and standard kings and doubles. You can relax at one of our lounges after a long day of work or traveling. We look forward to seeing you again when you are visiting our area.

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Reviewed July 17, 2013

Worn out Holiday Inn. Like other HI they nickel and dime you. I assumed from the online info that breakfast was included. Well no. . .expensive bad buffet breakfast. Had the front desk give us breakfast passes since I have a 5 inch black and blue mark on my leg from the bed (has a metal frame which sticks out and I bruised my leg seriously in the middle of the night just getting back into the bed). Then they charged us after the fact for the coffee! 2$ a cup! This room was near $300 and they charge us for coffee??? Just bad.

I've had similar problems with other HI, so never again. Avoid at all cost.

Room Tip: find a room in another hotel
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  • Stayed: July 2013, traveled with family
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1  Thank kldoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this reviewResponded July 18, 2013

Thank you for letting us know about your stay at the Holiday Inn. We do have rates avaialble on -line that do include the breakfsat buffet, we are different then the Holiday Inn Express that do include the complimentary continental breakfast. We do offer complimentary coffee in our lobby every morning as well as coffee makers in our guest rooms. I apologize about the problem with your bed. Please contact the General Manager at the hotel if you would like to discuss your stay further. We hope you will give us and Holiday Inn a second chance.

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Reviewed July 6, 2013

Great Hotel. We took our 9 and 7 year old to Madison for a couple of nights. The Hotel is clean and the staff were very friendly. The restaurant was great too. Good breakfast and kids eat free later in the day. There's a good strip mall close by in Middleton and Downtown Madison is 15 Minutes or so. We also visited Cave on the Mounds .... You should try it. Kids loved the waterpark in the Hotel. Kudos to the lifeguards who jumped in to help two little kids who came down the slide but couldn't swim. They were great.

We would return.

  • Stayed: July 2013, traveled with family
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Thank DaddyDisney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this reviewResponded July 13, 2013

Thank you for staying at the Holiday Inn Hotel & Suites with your family - The Crawdaddy Cove waterpark is a great getaway for small children. I appreciate you letting us know about our Life Guard doing a great job and will share with our staff. The hotel has a Benvenuto's Italian Grill Restaurant open breakfast lunch and dinner and kids eat free 12 and under. We hope to see you again when you are getting away to Madison for a fun weekend

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Reviewed July 4, 2013 via mobile

My 10 Year Old Grandson And I Stayed HeRe On Our Way To Minnesota. I Loved This Hotel! It Was In A Nice Location And Was Very Clean. We Had A Room With Bunk Beds And A King Size Bed. The Room Was Very Nice. The Room Had A Backdoor That Led Too A Balcony That Had Steps Down To The Water Park. The Water Park Was Small But Very Nice. I Would Definitely Stay Here Again And Would Recommend It To Anyone.

  • Stayed: July 2013
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Thank rwrjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this reviewResponded July 8, 2013

Thank you for staying with us at the Holiday Inn Hotel & Suites home of Crawdaddy Cove waterpark. It is a great place to travel to with small children. They can enjoy our slides and it is less stressful for the parents since it it not as large as some of the waterparks. We have a variety of room types to choose from to accommodate your bed needs from Kids Suites with bunk beds to family suites. All rooms include refrigerators, microwaves and access to Crawdaddy Cove. We look forward to seeing you again when you are visiting our area with your family.

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Additional Information about Holiday Inn Hotel & Suites Madison West

Address: 1109 Fourier Dr, Madison, WI 53717-1926
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Madison
Price Range: $107 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Madison West 3*
Number of rooms: 158
Official Description (provided by the hotel):
Holiday Inn Hotel & Suites Madison West This upscale full service Madison, Wisconsin hotel is walking distance to dining and upscale shopping at the Greenway Station in Middleton, WI. Located less than 3 miles from the University of Wisconsin Madison Research Park and 5 miles from the University of WI Hospital & Clinics, Camp Randall Stadium & the downtown Madison, Wisconsin capitol. Complimentary daily shuttle to and from Epic Systems & other businesses, airport & attractions by pre-arrangement. Expect to be impressed at this Madison, WI hotel if you are visiting one of the areas nearby - 5 miles from the Kohl Center, Alliant Energy Center and a short drive to the Monona Terrace Convention Center and the Madison Overture Center. Spacious guest rooms with business amenities; free wireless in-room high-speed Internet access and free airport shuttle. 69 deluxe suites; whirlpool suites, two room suites and kid suites. Executive level business floor. On-site George's Chophouse Restaurant and Z Martini Piano Lobby Bar, room service and 4,000 square feet of elegant Madison, WI meeting space. Catering to the needs of business travelers with such unique programs as: our Monday - Thursday Priority Club Reception from 5 PM - 7 PM or our bonus point offers, see Priority Club rates for details. Traveling with your family? Enjoy this Wisconsin hotel's Indoor Water Park - Crawdaddy Cove! ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Madison West
Holiday Inn Madison
Madison Holiday Inn

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