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“Lots of Fun!”

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Holiday Inn Hotel & Suites Madison West
Ranked #35 of 63 Hotels in Madison
Illinois
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lots of Fun!”
Reviewed August 26, 2012

Stayed here with wife and two kids (ages 5 and 7). One of the nicer Holiday Inns I have stayed at. Kids really enjoyed the water park. Water park was nice for the younger kids and worked great for us but probably not very exciting for the older ones. Everyone was extremely nice and helpful. Two queen room was plenty big for the four of us. Stayed on second floor and the only downfall was you could hear everything above you. Not a big deal for us as we all slept right through it. Great overall experience and would stay again! Restaurant on site was also very good with great service!

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
1 Thank cbanker17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review, August 28, 2012
Thank you for taking the time to let us know about your stay at the Holiday Inn Hotel & Suites Madison West home of Crawdaddy Cove Waterpark. The hotel offers a variety of room types from standard 2 queen beds to family suites or kids suites with bunk beds for your children. They even have their own TV in there room. Families can enjoy breakfast, lunch and dinner at Benvenuto's Italian Grill and kids eat free a great savings when you are traveling.,

Come and stay with us again when you are traveling to Madison for a fun family getaway

Thank you
General Manager
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339 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
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English first
Crookston, Minnesota
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 22, 2012

Spent about 4 weeks for business purposes.
Staff were really professional and courteous.
Convenient Italian restaurant in same building as the hotel. Good food. AND the complementary breakfast is simply wonderful.
The only little setback for those of you who care about it is that in some rooms, the wi-fi is not as strong.
Loved the hotel!

  • Stayed August 2012, traveled on business
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Helpful?
1 Thank G M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review, August 23, 2012
Thank you for your great feedback of your stay at the Holiday Inn Hotel & Suites Madison West. The hotel is great for business or pleasure. Located close to shopping and many companies. The hotel provides complimentary airport shuttle. Our on-side restaurant - Benvenuto's Italian Grill is perfect for a relaxing lunch or dinner - very family friendly as well. The hotel does offer free wireless internet access, refrigerators and microwaves in all guest rooms.

Hope to see you again when you are traveling to the Madison area.

Thank you
General Manager
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Wisconsin
Level Contributor
106 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 21, 2012

Stayed here for a fun family night prior to my son's appointment at UW-Madison Clinic. The hotel was clean, the water park was fun for all of us and the staff was friendly and professional. The game room could use a bit of work but overall our experience was wonderful!

  • Stayed August 2012
    • Value
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Helpful?
2 Thank fdlfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review, August 22, 2012
Thank you for taking the time to let us know about your stay at our hotel - the home of Crawdadydy Cove Waterpark - it is the perfect location for young children with our 0 depth pool for very small children and the slide for children and adults. Our restaurant Bevenuto's Italian Gril is very family friendly with the Holiday Inn Kids Eat Free Program for Breakfast, Lunch & Dinner. Relax at one of lounges for happy hour and enjoy watching your favorite sporting event on one of Flat Screen TV's

Hope to see you again when you are traveling back to Madison

Enjoy the rest of your summer
General Manager
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Duluth, MN
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 20, 2012

We have stayed at this Holiday in three or four times. In the past we have had kids’ suites on the Executive (4th) floor. For this stay we had a kids’ suite on the third floor. The room was a little small for the four of us, and the bathroom was pretty tight with just a stand-alone shower (the kind with no door), and a single sink in the bathroom. During our entire stay we received only three towels and no wash-clothes each day (plenty of hand towels!), so we had to keep calling the front desk for adequate bath linens for the four of us. One day of our stay the room was untouched when we returned in the evening, except for our daily towel ration. I understand that the hotel was full because of a UW conference at the time of our stay; and we have never had this kind of experience at this hotel before. In the past our rooms have been very clean, while during this stay our room was only adequately clean. The kids enjoy the water park and the front desk staff is always unfailingly friendly and helpful. I understand things can go wrong during hectic periods, so I’m sure we’ll consider giving this Holiday Inn another try in the future as it has been in a "rotation" of hotels that we regularly frequent in Madison.

  • Stayed August 2012, traveled with family
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Helpful?
1 Thank Due_North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 26, 2012

We stayed here for 2 nights in a king suite with a bunk bed area. The room over looked the water park, which my 3.5 year old loved. The room was clean, as was the hotel. The first night we checked in there was zero soap in the room, I had to go hunting for soap. I did find the maid cart and I took only what I needed, turns out I should have taken more because the next day we only got one bottle of each. The bottles of shampoo are very, very small and with 3 people in a room more soaps/shampoos should be provided. The waterpark area is a lot of fun! The hotel bar was nice, per my husband. The eatery attached to the hotel was good and kids eat free. Some type of coupon should be provided for a "free breakfast" buffet, $10 per person for the breakfast buffet is a bit much for what it was. We would stay again when traveling through Madison.

  • Stayed July 2012, traveled with family
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Helpful?
2 Thank aeip1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review, July 29, 2012
Thank you for letting us know about your stay at the Holiday Inn Hotel & Suites home of Crawdaddy Cove Waterpark. It is the perfect location for kids 10 and under. Hotel offers a variety of room types from 2 queen beds, family suites or kids suites. Relax after a busy day at one of our onsite lounges or at our waterpark.

All rooms have refrigerators and microwaves. When viisiting Madison we hope you will choose the Holiday Inn Hotel & Suites West Madison

Thank you
General Manager
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Peoria, Illinois
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 8, 2012

We had stayed at this hotel a few years ago and decided it would be a great place to spend a couple of days with our young granddaughter. We planned a few things to do in Madison, but her favorite part of the trip was the hotel. Our room was clean, spacious, and quiet. Having a restaurant in the hotel was great, especially since kids eat free ALWAYS! The food and service were excellent. The indoor water park was a lot of fun for her, although kids over 12 might think it's a little boring. The area surrounding the pools could use a little updating. The hot tub was really large, which was great. There were lots of tables and chairs where you could sit to watch the kids play as well. Be sure and ask for instructions on how the a/c or heat works in your room as it's on an economy set up and will frustrate you if you don't know how to operate it. Our room had a microwave and refrigerator too. The complimentary coffee in the lobby in the morning was delicious. We would return to this hotel again.

Room Tip: Rooms not overlooking the pool are quieter.
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
1 Thank jojo1054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review, July 10, 2012
Thank you for taking the time to let us know about your stay at the Holiday Inn Hotel & Suites Madison West - home of Crawdaddy Cove Waterpark. The perfect place to getaway with your small children. Our on-site restaurant does offer the kids eat free program - so you don't even need to go out for dinner and you can save money. The hotel offers refrigerators, microwaves in all guest rooms. Give us a call when planning your next visit to Madison

Thank you
General Manager
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Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 11, 2012

I stayed here about five years ago when my kids were younger and appreciated the simple water park features. I tried doing a romantic get away with just my girlfriend by booking a whirlpool suite. Well, they sandwiched us in a roon between two other accupied rooms. One room decided to start up the whirlppol tub at about midnight. The water running thru the pipes inthe walls sounded like a freight train! The front desk kindly offered us a more private room but that would have been more hassle than just to wait it out. Someone else blared their tv the WHOLE night. The only thing that drowned out the noise was the rattily air conditioner that went on and off. I am a light sleeper, and it was NOT a good night for me. Walls are thin and it just wasn't worth $137 for the night.

Room Tip: Check if they are having a wedding reception at the hotel. Ask for a room far away from the wedding...
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  • Stayed June 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank gib_and_friend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review, June 18, 2012
Thank you for taking the time to let us know about your stay at the Holiday Inn Hotel & Suites home of Crawdaddy Cove Waterpark. The hotel does offer a variety of rooms to choose from for the business or leisure travelers. The waterpark is the perfect getaway for families with small children. Please contact the general manager at the hotel direct line to discuss your stay so we can have the opportunity to discuss your stay and hopefully we can make things right so you will give us another chance when looking to getaway for the weekend

Thank you
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Additional Information about Holiday Inn Hotel & Suites Madison West

Property: Holiday Inn Hotel & Suites Madison West
Address: 1109 Fourier Dr, Madison, WI 53717-1926
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Madison West 3*
Number of rooms: 158
Official Description (provided by the hotel):
Holiday Inn Hotel & Suites Madison West This upscale full service Madison, Wisconsin hotel is walking distance to dining and upscale shopping at the Greenway Station in Middleton, WI. Located less than 3 miles from the University of Wisconsin Madison Research Park and 5 miles from the University of WI Hospital & Clinics, Camp Randall Stadium & the downtown Madison, Wisconsin capitol. Complimentary daily shuttle to and from Epic Systems & other businesses, airport & attractions by pre-arrangement. Expect to be impressed at this Madison, WI hotel if you are visiting one of the areas nearby - 5 miles from the Kohl Center, Alliant Energy Center and a short drive to the Monona Terrace Convention Center and the Madison Overture Center. Spacious guest rooms with business amenities; free wireless in-room high-speed Internet access and free airport shuttle. 69 deluxe suites; whirlpool suites, two room suites and kid suites. Executive level business floor. On-site George's Chophouse Restaurant and Z Martini Piano Lobby Bar, room service and 4,000 square feet of elegant Madison, WI meeting space. Catering to the needs of business travelers with such unique programs as: our Monday - Thursday Priority Club Reception from 5 PM - 7 PM or our bonus point offers, see Priority Club rates for details. Traveling with your family? Enjoy this Wisconsin hotel's Indoor Water Park - Crawdaddy Cove! ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Madison West
Holiday Inn Madison
Madison Holiday Inn

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