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“Average hotel for the price”

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Howard Johnson Plaza Hotel Madison
Ranked #47 of 64 Hotels in Madison
Reviewed November 18, 2013

We stayed here last weekend for one night. The front desk was friendly and helpful. Our room looked like it had been updated and everything was fine. They had a notice in the lobby that talked about what was being remodeled to date and what was coming up which we found interesting. The hotel is located by shopping and many restaurants so it was very convenient for us. The pool is huge and was not very busy. Breakfast the next morning had a great variety and the area was clean and the food fresh. We really enjoyed Mike (the attendent) who had a smile for everyone. He broke out in a cute Thanksgiving song that made us laugh! The hotel is older but being updated and worked fine for out stay.

  • Stayed: November 2013, traveled as a couple
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Thank Theodore T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded November 19, 2013

Thank you for your kind review, we take pride in the customer service we are able to give to our guests, We are glad to hear you enjoyed your stay! I will pass along the positive feedback with our staff, and Michael he will be thrilled to hear! We appreciate all input! Thanks again for staying at the Howard Johnson Plaza! We hope to see you back in Madison real soon!

Warmest regards!

The staff at the Howard Johnson Plaza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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671 - 677 of 925 reviews

Reviewed November 17, 2013

You can forward all you want for years now but no one does anything. The place stinks, it is dirty and moldy. Scared to eat food if kitchen looks like motel. Staff at desk seems to hate their job. Key cards don't work, hot tub smells like old balls and their is never ice, don't ask bartender he will give dirty looks. Have stayed here many times...still see same replys...they will not b receiveing no more of my money.

  • Stayed: November 2013
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Thank teala2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded November 18, 2013

Thank you for your review of the Howard Johnson Plaza Hotel. Although this is an older property, we are continually making improvements on the overall appearance of the hotel. I will forward this to our housekeeping manager, We do inspect every room before they are rented to guests to ensure these things never happen in the future! We are in the process of a remodel, we just recieved new beds for the whole hotel, new work out facility, and we also just reupdated our largest indoor pool in madison! We are soon to be upgrading our T.V's aswell! We do take pride in cleanliness and our friendly staff. Please accept this as an apology and we hope your experience doesn't deter you from staying at Howard Johnson Plaza in the future.

Warmest Reguards,
The Staff at the Howard Johnson Plaza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Howard Johnson
Thank M T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded November 14, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 12, 2013

This review is a long time coming as our last stay was back in December. We always stay at the Howard Johnson when flying out of Madison. Although the hotel is older and needs some updating, I never have any major issues here. I typically ask for a quiet room at the end of a hallway and it always seems to work out. The hallways are long, but it's fine to get a little exercise in once and awhile. The kids love the pool, and the location is great for getting last minute travel items. The park and fly price is great too. I'm really writing this review though to thank Michael, my shuttle driver. It was the morning of the big December snowstorm last year and he got me to the airport safety with much enthusiasm for 5am. When they cancelled my flight, he drove back to get me and gave me a pep talk on driving out of the storm to still make my flight in Chicago. In previous visits my kids always liked seeing Michael and hearing him sing at breakfast. We will come back...

Room Tip: Ask for a room away from the doors...
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  • Stayed: December 2012, traveled with family
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Thank ready4break
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded November 14, 2013

Thank you for your kind review, we take pride in the customer service we are able to give to our guests, We are glad to hear you enjoyed your stay! I will pass along the positive feedback with our staff, and Michael he will be thrilled to hear! We appreciate all input! Thanks again for staying at the Howard Johnson Plaza! We hope to see you back in Madison real soon!

Warmest regards!

The staff at the Howard Johnson Plaza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

  • Stayed: November 2013, traveled with family
    • Value
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Review collected in partnership with Howard Johnson
Thank Sheldon S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded November 14, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 6, 2013

Unkept, most of the staff didn't seem to care if you were there or not upon checking in a nice gentleman was at the desk otherwise poor front desk help. Pool was nice size and adequate but no towels and when one group staying there went to tell the front desk about towels they gave them enough for them but didn't stock poolside. Ice machines didn't work you had to ask for ice and at one point my husband was told they were out. It seems as tho people were living there not just guest staying at the hotel and one guy ws outside for quite awhile yelling at someone on his phone this same person and his girlfriend or wife not sure left there little boy in the pool for hours unattended while they sat outside doing whatever the smell of alcohol and arijauna quite strong when they would come check on him every hour or so. Last bu not lest the breakfast not bad but could change up a bit for people who stay more than 1 day its tedious tho one gentleman was quite entertaining you don't want to lose him he was the only good part of our mini vacation at HOJO

Room Tip: Choose anther hotel
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  • Stayed: August 2013, traveled with family
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Thank RBilaloglu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded November 7, 2013

Thank you for your review of the Howard Johnson Plaza Hotel. Although this is an older property, we are continually making improvements on the overall appearance of the hotel. I will forward this to our housekeeping manager, We do inspect every room before they are rented to guests to ensure these things never happen in the future! We are in the process of a remodel, we just recieved new beds for the whole hotel, new work out facility, and we also just reupdated our largest indoor pool in madison! We are soon to be upgrading our T.V's aswell! We do take pride in cleanliness and our friendly staff. Please accept this as an apology and we hope your experience doesn't deter you from staying at Howard Johnson Plaza in the future.

Warmest Reguards,
The Staff at the Howard Johnson Plaza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Howard Johnson
Thank J T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded November 4, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Howard Johnson Plaza Hotel Madison

Address: 3841 E Washington Ave, Madison, WI 53704-3648
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #47 of 64 Hotels in Madison
Price Range: $64 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Howard Johnson Plaza Hotel Madison 2.5*
Number of rooms: 197
Official Description (provided by the hotel):
With the largest indoor pool in town and one of the best room rates, our full-service Howard Johnson Madison hotel is located near Dane County Regional Airport with airport shuttle service available. Our Madison, WI, hotel offers easy access to Interstates 39, 90 and 94, with easy access for events at Lake Mendota, UW Madison, the state capitol and Alliant Energy Center. Enjoy our enormous game room, work out in the fitness center, or a soak in the whirlpool during your stay. Guest room amenities include free Wi-Fi Internet access and refrigerators are available upon request. Handicapped-accessible rooms are available at our pet-friendly Madison, Wisconsin, hotel, and there is parking for your truck, bus or RV. Room service is available or you can enjoy a meal at the Northwood's Bar & Grill, our on-site restaurant. After a sound sleep, start fresh with complimentary Rise and Dine continental breakfast with a hot buffet before heading out. ... more   less 
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Also Known As:
Howard Johnson Madison Hotel Madison
Madison Howard Johnson

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