Due to back troubles I chose this hotel specifically making sure it had an indoor hot tub. Shortly after arriving I was informed that the hot tub was out of order. Knowing my dissatisfaction the manager tried to make arrangements for us to transfer to another hotel nearby but all were booked full. Because of this, they refunded my money per the 100% satisfaction guarantee and also made arrangements for me to use the hot tub at another hotel down the street. They wasted no time making sure I was 100% satisfied.
- Official Description (provided by the hotel):
- Within just a few miles of the Hampton Inn® hotel in Madison-East Towne Mall Area, you'll find nearly a million square feet of shopping along with the university campus, Warner Park and the Kohl Center. Free hot breakfast and internet is included with your stay. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Madison East Towne Mall Area Hotel Madison
- Madison Hampton Inn