Walked in for lunch and it was pretty busy. Seated ourselves eventually ... we didn't realize we weren't supposed to wait. Got a table and waited a while for someone to take our order ... when it happened, no "hey", "how are ya?", just stood and looked at us with pen in hand. Everyone loved their food however. I had the spicy panini with turkey, pastrami, green chilies, and pepperjack. Just need to put on a happy face for the tourists ... everything else was great.