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“POOR SERVIVCE & ATTITUDES”

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Hampton Inn Hot Springs
Ranked #8 of 44 Hotels in Hot Springs
Certificate of Excellence
Hot Springs, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“POOR SERVIVCE & ATTITUDES”
Reviewed September 16, 2013

They recently remodeled their breakfast area but not their attitudes or their maintenance of the rooms. It doesn't appear that the staff really cares about your stay. I am a Diamond member for the next year & a half which means that I live at these places and this one needs some work. I will probably stay downtown next time.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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559 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Peoria, Arizona
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 14, 2013

I slept like a baby in this VERY quiet hotel. NO road noise at all! This Hampton in Hot Springs was consistent with what you have come to expect from a Hampton. Clean rooms, up to date facility, friendly staff and hot breakfast. Near shopping and other attractions. You won't be disappointed.

Room Tip: I always prefer the top floor away from the elevator and ice machine!
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KRMRDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott City
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 13, 2013

The Hampton Inn is located near many Hot Springs attraction and Lake Hamilton. There are a number of nice places to eat near by. If you are planning a trip to Hot Springs believe you will be more than satisfied with this hotel. Nice pool, clean room, good starter breakfast and helpful staff. Just about everything most people want in a nice Hampton Inn hotel.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Don-janice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, United States
1 review
Reviewed September 10, 2013

My family and I stayed at this hotel on our vacation. We arrived around noon and didn't think we would be able to check in that early, but were surprised that our room was ready. The room was very clean, comfortable and quiet. The service was excellent, as every staff member we met made a point to talk to our 2 year old who is just becoming very talkative. The breakfast offered numerous items, and everything we ate was fresh. Again to talk about the service, my son and I went down to breakfast while my wife finished in the room. The staff in the breakfast area made a point to help with my 2 year old while I fixed our breakfast. I couldn't have asked for better service. Highly recommend this hotel.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Carl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 8, 2013

We stayed two nights in Hot Springs and were very pleased with this hotel. We love the Hampton Inn and always stay in them on business trips as they are so reliable and you always know what you are gonna get with these hotels!!
The staff are extremely personable and helpful.
The warm cookies are always great!!
The rooms are large and offer a refrigerator as well as a microwave.
The rooms always have adequate seating plus a desk, which is great.
The beds are very comfortable and clean. The bathroomas are very clean and I really like the big vanity area.
You can always depend on the breakfast to be good and plentiful. One great thing about the Hampton is the "breakfast on the go" that they have at the desk. So if you don't have time to sit down and eat, you just grab a lunch sack that has an apple, a granola bar, a bottle of water and a muffin in it. Excellent service they provide, never have I seen this in another hotel!!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bourkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 6, 2013

The hotel staff was friendly and very helpful. The hotel is clean. the location was really good. Not too close to downtown where the Blues weekend was going on, but was close enough to get downtown within a few minutes. I would recommend this hotel to anyone wanting to stay in Hot Springs, AR.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magnolia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 22, 2013

The room, service & everything was excellent but I think it was overpriced even w/my AAA discount. I stayed at Best Western Plus, in Texarkana, & it was the same except the room was much bigger w/a bar area.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Teresa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Hot Springs

Property: Hampton Inn Hot Springs
Address: 151 Temperance Hill Rd, Hot Springs, AR 71913-7267
Phone Number:
Location: United States > Arkansas > Hot Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Hot Springs
#1 Business Hotel in Hot Springs
#2 Family Hotel in Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Hot Springs 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Our complimentary On the House® Hot Breakfast is just what you and your guests need to get a great day started. Other amenities include business services, local gym access, and an outdoor pool that you can soak in. Close to local attractions and restuarants. ... more   less 
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Also Known As:
Hampton Inn Hot Springs Hotel Hot Springs
Hot Springs Hampton Inn

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