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“What a Rip-Off!!!”

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Econo Lodge Inn & Suites
Ranked #38 of 44 Hotels in Hot Springs
southaven, MS
1 review
“What a Rip-Off!!!”
Reviewed March 28, 2009

We had a hard time finding the Inn, so we called their phone for 25 minutes straight while we drove around looking for it... with NO ANSWER!! The 'little girl' working the desk when we got there said it'd been ringing off the hook, but she couldn't answer ALL the calls! While we were in the office, it NEVER rang! (Obviously she didn't answer ANY of them... BECAUSE THEY WERE ALL ME!!! She told us the horse races were from 11 to 1... they were from 1 to 6!! We were charged $89 + all the taxes for a room that was OLD!! It stunk!! The bedspread had cigarette burns in it!! The carpet was DISGUSTING... so filthy I hated to walk on it wih bare feet!! The pillows had NO FILLING!! The glass sliding doors were so old/dirty/filmy that you couldn't see out them! The towels were so little and scratchy they wouldn't dry off a dog!! The toilet paper felt like sand paper!!!
The ONLY reason we stayed was because most of the hotels were full... and we were tired!! We will be really leary to ever stay in a Days Inn again!!

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davidnsusie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 reviews from our community

Traveler rating
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    19
    19
    44
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Georgia
1 review
Reviewed August 26, 2008

Nasty: will never stay again, bugs everywhere. The railing on balcony was falling apart very dangerous, front desk people were very rude!!

The cleaning staff stood outside and stared at us as we came and left...stared!! To the point it was very uncomfortable, VERY rude. We felt they were watching us leave so they could go into our room after we were gone.

The whole place was dirty...with food wrappers left around edge of room and behind nightstand, sink leaked, shower had almost no pressure, the a/c stunk and was VERY loud, the bed frames were awkward and dangerous, tub wouldn't drain, door frame was broken from forced entry on lock, room had a musky smell especially after being cleaned, bathroom vent was noisy and barely worked....toilet ran continuously.

Continental breakfast coffee was cold(decaf), milk dispenser didn't work, everything was stale(thank goodness the microwave worked!

Only 1 ice machine worked, stair steps were cracking and loose, broken glass everywhere in parking lot, beer cans all over the yard.

Sharp broken edges on pool cut my baby's foot. The hot tub was too hot and the pool area poorly lit.

To top it all off the Wii Fii sucked, very hard to pick up the signal!

We stayed in this God Forsaken pit for 3 nights. We were in town for a funeral, not for fun. We already had enough to deal with due to the loss of our grandma....it sure would have been nice to come back to a clean, quiet room.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank rdstans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hot Springs hotels

nursewinders
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 5, 2008

I just returned home from hotsprings on this past Saturday. We stayed 3 nights there. The lobby of the hotel of was terribly hot and humid. The rooms were substandard, and that is a nice way to put it. There were spider webs inside and out of the room. The floors were filthy and the roomed smelled horrible. ROOM 240 The AC unit was so very loud that every time it turned on during the night it would wake me and my daughter up. The bathrooms room---one word-- gross, there was actually blood on the bathroom door and hair in the sink. I tried calling the front desk, but guess what-- no answer. So, I went and bought some bleach and cleaned the bathroom, from the toilet to the tub. My room was suppose to have a microwave, but the desk said there was none available. The sliding door that lead to the balcony wouldn't lock. And the only light that worked in the room was the sconce on the wall, the main light didn't work. They advertise a deluxe breakfast....I guess deluxe now days means stale bagels and muffins and bran cereal. Ive stayed in days inn before in different cities and was very pleased, but this hotel is by far the worst I've stayed in... I will never stay at this days inn again. Oh---And the hot tub---well it wasn't so hot!!! Actually, it was very COLD. The "cleaning ladies" would stare at me and my daughter every time we would walk out of the room...once it was so uncomfortable I actually asked the girl, who could only say "HOUSEKEEPING" in English, if there was something I could help her with. If your looking for a room----DONT PICK THIS PLACE

  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nursewinders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
memphis,tn
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 22, 2008

do not stay at days inn it had a good veiw on the internet of a peir and the lake easy acess but when we got there there was no peir no acess to lake in fact it did have a nice veiw but that was all no maid service had to call for towels but didn't have any only 2 towels in room i had husband and 2 grandchildren we did not stay in room much but could hear everything in next rooms it was ok but nothing what they had om their site was disappointed

  • Liked — the bed was comfortable not hard
  • Disliked — the way they treated you no maid service
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 55loveit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 20, 2008

We were unable to get a room available at our hotel of choice for the first night of our visit (March 15, 2008), so we thought one night at a lesser rated hotel nearby would be OK, or so we thought.

The TV remote was missing batteries, the TV was an off-brand 17" TV with the blue color out, so it showed everything in shades of red/yellow/brown. That did not matter so much because it only had local broadcast channels, no cable, no movies.

The plumbing is poorly designed, and I was nearly scalded in mid-shower as I lost all cold water several times during the shower.

The beds were not level, and the bed frames appeared to be homemade from unfinished 2x8's.

The room had a table, but only one chair, so we could not even use the table for a card game since the TV was so lousy.

It was not fit for even a one night stay.

At least the front desk personnel were nice and friendly, but that is about the only good thing I can say about this place.

We astonished by the fact that a newer motel in a such a nice location could be so bad.

  • Liked — Location - nice lake view.
  • Disliked — Overall quality of construction and poor upkeep
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank HOUBONN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gower, MO
1 review
Reviewed January 28, 2008

The reservation was booked through the Days Inn Rewards program.

When we arrived and attempted to register, the clerk informed me that, although she had the reservation, she did not have a smoking room available. If we wanted to stay, she could only give us a non-smoking room. The smoking rooms had been given to construction workers staying at the motel.

We had to find other lodging, with no help from the clerk. The clerk was rude and acted as if it was our problem.

Stayed January 2008
Helpful?
Thank Bolie48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
1 review
Reviewed November 12, 2007

We stayed in Days Inn Hot Springs for 2 nights.

1. The WL internet never worked and the reception desk did not know when it'd be fixed.

2. The comforters were not clean. They should have been replaced before we checked in. Didnt happen that way. So we informed them after we checked in and they said that the houskeeping people will be available only by 9 AM the next morning and we had no option but to manage with the dirty comforter for the night. We informed the desk again in the morning before we went out, stating that it needs to be replaced before we return in the evening. Once we returned, it still was not replaced and we heard the reception desk say that they just forgot about it and we had to wait till the next morning for it to be replaced. We told them that we are checking out the next morning, so there is no point replacing it then, they said that they could not do anything about it.

3. Water was not flowing out of the bath tub. The outlet had clogged and we had terrible problems having bath, as the water was stagnant. Having informed this once to the reception, asking them to fix it asap, it did not happen through out the day. Again, the next morning, we asked them to fix it right away and then it was done.

We went to Hot Springs for site-seeing during Fall. We booked the hotel, for a comfortable sleep, bath and to take time to plan our trip. None of these purposes were met - Comforters were not clean, bathroom had problems and we didnt have the internet to check the routes, etc. online. And nobody cared to fix any of the problems.

We never expected Days Inn to be in such a bad shape. I would definitely not recommend this hotel to any known/unknown people. We usually look for Days Inn to stay, wherever we go, but now I have changed my mind and would hesitate to stay in any Days Inn.

  • Liked — None
  • Disliked — Everything
  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Krish_Sriniv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Inn & Suites

Property: Econo Lodge Inn & Suites
Address: 106 Lookout Pt, Hot Springs, AR 71913-9782 (Formerly Days Inn Hot Springs)
Phone Number:
Location: United States > Arkansas > Hot Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 44 Hotels in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn & Suites 2*
Number of rooms: 52
Reservation Options:
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