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“Very pleased”

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Best Western Winners Circle
Ranked #3 of 45 Hotels in Hot Springs
Certificate of Excellence
Jacksonville, United States
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very pleased”
Reviewed December 2, 2013

Staff were professional and knowledgeable. Room was very clean with no odors. Full breakfast with a server available. Enjoyed my stay very much. Handicap accessible room was on an incline; elderly mother had difficulty walking from car to room even when using the ramp.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSDude, Owner at Best Western Winners Circle, responded to this review, December 3, 2013
Dear Jan K.,

Thank you for choosing to stay with us, we appreciate your business! I'm glad that you found everything to your liking, from the staff and the clean room to the full hot breakfast. I'm glad that you pointed out that the incline was an issue for you. We have 8 accessible rooms and only one has a a slight incline, so I know just the one you are referring to. I'm glad that you brought this to our attention for this is a valid concern and needs to be addressed. We will probably retrofit another room that has no incline to alleviate this situation. Once again, thank you for staying with us and if you are ever in the area and need a place to stay I hope that you will choose to stay with us once again.

Thanks,
Jim
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1,073 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
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English first
Paola
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed November 29, 2013

Older hotel but very nice and clean. Staff very friendly and helpful. Breakfast room was very nice and served great breakfast. Right across street from horse race track/casino. Rooms are away from street so there is no noise from traffic.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSDude, Owner at Best Western Winners Circle, responded to this review, November 30, 2013
Dear Nance E.,

Thank you for staying with us, we appreciate your business! I'm glad that you found your room nice, clean, quiet, the staff friendly and helpful, as well as the hot breakfast bar to your liking. Yes, the location directly across the street from Oaklawn Racing & Gaming is very convenient. I hope that if you are ever in the Hot Springs area again and find yourself needing lodging that you will honor us by staying with us once again.

Thanks,
Jim
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A TripAdvisor Member
Reviewed November 26, 2013

This Best Western was a wonderful stay. The room, carpet, & bathroom were very clean. Comfy bedding and clean sheets. Breakfast spread was AWESOME. Friendly staff at check in & check out. Safe, convenient location. The only negative about the room was our king bed had 4 small pillows instead of 2 big ones to go with bed size. So, bring your own pillow. We will DEFINITELY stay here again on our next trip! Worth EVERY dollar!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSDude, Owner at Best Western Winners Circle, responded to this review, November 27, 2013
Dear TripAdvisor Member,

Thank you for your business, we appreciate you! I'm so glad that you had a "Wonderful Stay". I'm happy that all was to your liking---the very clean room, the comfortable bed, the staff, and the Hot Breakfast Bar. I'm sorry if you are used to king sized pillows, all of our pillows throughout the property are of the standard pillow size. Once again, thank you for your stay and we look forward to serving you again on your next visit to Hot Springs.

Thanks,
Jim
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Garland, United States
1 review
Reviewed November 25, 2013

Excellent Staff. Courteous, Professional, Cheerful. Housekeeping exceeded our expectations and made sure they did not interfere with our late sleep ins. The breakfast bar was hot, fresh, had a variety of items. Waffles fantasik! Will stay here again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSDude, Owner at Best Western Winners Circle, responded to this review, November 26, 2013
Dear Larry C.,

Thank you for your business and thank you for taking the time to tell us about your recent stay with us! I'm glad that our staff exceeded your expectations at every turn, that really pleases me. We try hard to make everyone's stay special. I'm also happy that you loved the hot breakfast buffet as well. We can't wait to take care of you on your next trip to Hot Springs.

Thanks,
Jim
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Alexandria, United States
1 review
Reviewed November 16, 2013

We stayed here on our way from Louisiana to Independence, Mo. We arrived early but the front desk clerk went out of her way to get us in a room as soon as possible. Although as mentioned in other reviews that the hotel is a little older, the staff, room and breakfast were excellent.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Phillip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSDude, Owner at Best Western Winners Circle, responded to this review, November 19, 2013
Dear Phillip C.,

Thank you for your business, we appreciate you! I'm glad you chose us for your stopover on your recent trip and I'm glad that you found everything to your liking. We enjoy taking care of our guests. I certainly hope that on your next trip to town that you will stay with us once again.

Thanks,
Jim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 12, 2013

This was the second time we have stayed at the Winners Circle. This time it was only for one night. Got in at 11:00 at night. The clerk was friendly and welcoming. Beds are very comfortable and the breakfast is the best of the Best Westerns we have stayed in. I got a good price from the Best Western website.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSDude, Owner at Best Western Winners Circle, responded to this review, November 13, 2013
Dear Linda S.,

Thank you for your recent stay with us, we appreciate your business! I'm happy that you found the staff friendly and welcoming. It warms my heart to know that they warmed yours. After a long trip that is what people want and need. I'm glad that you found the Pillowtop Mattress very comfortable and the Hot Breakfast Buffet to your liking. Thanks for being a repeat customer, and we look forward to serving you again real soon.

Thanks,
Jim
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Hot Springs, United States
1 review
Reviewed November 8, 2013

Hotel was a good value for area - somewhat outdated furnishings and carpet and musty room smell. Best value for area as there are very few hotels and they are old and overpriced. Excellent location if you are going to the track/casino. Service was good and friendly. Breakfast bar clean and friendly.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Debra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSDude, Owner at Best Western Winners Circle, responded to this review, November 11, 2013
Dear Debra M.,

Thank you for your recent visit and stay at our property, we appreciate your business. I'm glad that you found our location excellent for going to the racetrack or casino, out staff good and friendly, and our hot breakfast bar clean as well. However, I'm sorry about the fact that we didn't meet your (or my) expectations of the condition that you found your room. Let me assure you that we are addressing these issues. I hope that if you ever need lodging again in the Hot Springs area that you will give us another try to exceed your expectations by providing you with our "Best" experience.

Thanks,
Jim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Winners Circle

Property: Best Western Winners Circle
Address: 2520 Central Avenue, Hot Springs, AR 71901-7512 (Formerly BEST WESTERN Winners Circle Inn)
Phone Number:
Location: United States > Arkansas > Hot Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Hot Springs
#4 Business Hotel in Hot Springs
#4 Romantic Hotel in Hot Springs
#4 Family Hotel in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Winners Circle 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
The BEST WESTERN Winners Circle Inn is close to where travelers want to be while visiting Hot Springs. Guests can spend an exciting afternoon playing at Oaklawn Park Thoroughbred Horse Racing and Gaming facility, enjoying some family fun at Magic Springs & Crystal Falls Amusement/Water Park or exploring the picturesque gardens of Garvan Woodland Gardens. Beautiful Lake Hamilton is also located just three miles down the street. A trip to Hot Springs isn't complete without a visit to Hot Springs National Park and the hot springs mineral water baths. Guests frequently choose the BEST WESTERN Winners Circle Inn because of its convenient proximity to downtown shopping, Hot Springs Convention Center, Summit Arena, Bath House Row, and area events like the Hot Springs Hot Air Balloon Rally, the Running of the Tubs, Worlds Shortest St. Patrick's Day Parade, Blues & Jazz Festival, Documentary Film Festival and a variety of motorcycle rallies. ... more   less 
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Also Known As:
Best Western Winners Circle Hotel Hot Springs
Best Western Stagecoach Hotel
Best Western Hot Springs
Hot Springs Best Western

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