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“We loved it, and yes we will be back!!!”

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Best Western Winners Circle
Ranked #3 of 45 Hotels in Hot Springs
Certificate of Excellence
Southaven, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“We loved it, and yes we will be back!!!”
Reviewed August 5, 2011

I have to say this Best Western was very clean, the staff was friendly and helpful. We were very pleased with our stay in Hot Springs and the fact that our room was nice made it more enjoyable. The locations was also a great bonus, centrally located in town.
The continental breakfast was outstanding, the ladies in the kitchen were friendly and helpful. Keep up the good work.......

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank billandterri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,072 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
San Antonio, Texas
Level 5 Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 29, 2011

Good staff and nice clean room with amenities. Ice machine in my building did not work, but wasnt far to the next building. The breakfast here is to die for. They have a restaurant setting with the buffet and it has everything you could want. Located right across from the race track and close to the downtown area where the baths are . I enjoyed my stay very much.

  • Stayed May 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Goodolelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Level 5 Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 18, 2011

I am surprised at the mixed reviews of this place especially from those who thought that the rooms were dirty. This was actually the nicest place that we stayed in Arkansas (Arkansas has some pretty bad motels). The beds had pillow top mattresses and for once in a long time, I did not wake up with a sore back. the pool was very nice and warm but refreshing. The kids loved the newer tv. Our rooms were far away from the smoking rooms and I could not smell the smoke (I am very sensitive to smoke smell). The pool area was also nonsmoking but the employees would sit outside the pool gate and smoke and we could smell it a little when they did that.
The best thing about the hotel was the breakfast. The breakfast offered bacon, sausage, biscuits, eggs and a nice assortment of pastries. The orange juice and apple juice were good (I have had bad juice at other hotels/motels). The only areas that they could improve with the breakfast would be to offer fruit and cook the eggs a little longer as they seemed to be undercooked powder eggs. We were able to get a military discount on the hotel so we paid a slightly lesser price than some others on here. Always ask for a discount at a hotel or some sort of package deal. Overall, it really worked for us because the kids could relax at the pool, watch tv, and eat a good healthy breakfast in the morning. Going out to breakfast for the four of us cost between $20-$30 even at a fast food place so a free breakfast really is worth it.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank writersblock42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Smith, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 17, 2011

The staff were friendly and helpful, the room was clean, the bed was extremely comfortable, and the furnishings were in good shape. Included 32 inch LCD TV The Continental Breakfast included eggs, sausage, gravy, biscuits, and waffles as well as the usual collection of cereals and pastries. Would absolutely stay there again, as well as recommend highly to anyone going to Hot Springs!
the manager Don was very friendly and took care of us as soon as we walked in the door...
we talked to a lot of the staff as we sit by the pool and all the staff was very nice ...
Me and my Husband are already booking are rooms for the weekend again in 3 weeks ...
cant wait ..... this will be the only place we stay from now on in Hot Springs .....we love it...

Room Tip: as this was are first time to stay here .... we got what we wanted in a room
See more room tips
  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank conniellee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alvarado, Texas
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 16, 2011

It was nasty. It smelled NASTY! The staff was very rude and NOT nice at all. I think a smile would break their face! They wore a big, ugly frown! The staff was NOT happy to be there and they were not thankful to have a J-O-B! They need etiquette on being friendly to guest. They seemed a tad put out when we rented the NASTY room. There was hair on the bathroom floor and in the tub. The towels had hair on them too. There was a nasal strip lying on the floor next to the bed from a prior guest. The beds were not comfortable. They were very hard and the sheets were very old. I didn't end up sleeping on the sheets. I pulled them up and used my own bedding. The next morning, my mom ended up with bites all over her body. She even got one on her finger that may end up needing medical attention. Not sure what bit her. There was another guest who took up more than one parking space with his truck. This made it where we were unable to park anywhere near our room. We did visit the pool. It was nice.....BUT the staff kept looking out as if they were bothered by the noise from the pool. We couldn't wait to get gone the next morning. I would never stay here again.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank rojodennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
courtland, ms
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 15, 2011

vacationed with husband and a 2, 5, and 8 year old. the hotel had an awesome breakfast.. eggs, sausage, bacon, biscuits, gravy, cereal, juices, muffins and much more!! all kids were satisfied!!. pool area was outdoors and kids practically lived in it when we were not away from hotel. room was clean and adequate for our needs. loved the flat screen. area felt very safe and located near all attractions we visited. front desk clerks were all very accomadating and courteous with all our needs. Beds were SO comftorable!!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank caseywrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockledge, FL
Level 4 Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 9, 2011

First, the pros. The hotel was fairly clean for someone who is extremely picky. You could see outside at the bottom of our door....didn't see any bugs, though, thank goodness.

Our sheets were so worn they had balls all over them. While that was bothersome and uncomfortable, the mattress was ok.

We kept very busy all day, and came back to the pool being full of kids playing Marco polo until after 11am. There was finally some quiet until the motorcycles began coming back. They were so loud! One decided to rev his engine for a while, so loudly it woke our 5 year old up (and he sleeps through just about everything!).

The breakfast looked like it was ok, there were so many people in the breakfast room, there was standing room only. It was hard to maneuver around so we left to go eat elsewhere (Colonial Pancake just past the Arlington hotel is THE best!!).

If you are going for a horse race, there isn't a better location. Hopefully, the rate doesn't go up too much for what you are getting.

I definitely won't be back at this hotel but did enjoy Hot Srings.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennysch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Winners Circle

Property: Best Western Winners Circle
Address: 2520 Central Avenue, Hot Springs, AR 71901-7512 (Formerly BEST WESTERN Winners Circle Inn)
Phone Number:
Location: United States > Arkansas > Hot Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Hot Springs
#4 Romantic Hotel in Hot Springs
#4 Business Hotel in Hot Springs
#4 Family Hotel in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Winners Circle 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
The BEST WESTERN Winners Circle Inn is close to where travelers want to be while visiting Hot Springs. Guests can spend an exciting afternoon playing at Oaklawn Park Thoroughbred Horse Racing and Gaming facility, enjoying some family fun at Magic Springs & Crystal Falls Amusement/Water Park or exploring the picturesque gardens of Garvan Woodland Gardens. Beautiful Lake Hamilton is also located just three miles down the street. A trip to Hot Springs isn't complete without a visit to Hot Springs National Park and the hot springs mineral water baths. Guests frequently choose the BEST WESTERN Winners Circle Inn because of its convenient proximity to downtown shopping, Hot Springs Convention Center, Summit Arena, Bath House Row, and area events like the Hot Springs Hot Air Balloon Rally, the Running of the Tubs, Worlds Shortest St. Patrick's Day Parade, Blues & Jazz Festival, Documentary Film Festival and a variety of motorcycle rallies. ... more   less 
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Also Known As:
Best Western Winners Circle Hotel Hot Springs
Best Western Stagecoach Hotel
Best Western Hot Springs
Hot Springs Best Western

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