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“This place is a dump”

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Park Hotel of Hot Springs
Ranked #28 of 44 Hotels in Hot Springs
Shreveport, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“This place is a dump”
Reviewed March 31, 2014

Going to start by saying...I have NEVER written a review about a hotel. But I'm doing so because I would not want someone to make a mistake and actually consider staying in a hotel of this nature.

I enjoy staying in nostalgic hotels since I enjoy the history of places that I travel to. However, this place is not nostalgic, its just plain run down. From the minute we got there we could tell that it wasn't the best place to stay. The location is right behind the arlington hotel and right by, what I would consider a less desirable motel and location. The room was a what they considered a "suite." It was different and on first glance, though it was run down, it looked okay enough for just one night stay. We left the room to go explore Hot Springs (which is a beautiful place to visit) and returned to the room later that evening. Here is where we learned that our eyes were decieved. Upon further inspection, the sleeper sofa looked like it was about 40 years old (torn and matted), the carpet looked about 30 years old, the bed felt like it was going to break when we sat on it, you could hear everything from the people in the room next to us, and last but not least, roaches. Not only could you see the dead roaches in the light fixture above the bed, there were a few unwanted guests crawling around on the walls in the room. We immediately packed our bags and checked out. Thankfully Embassy Suites had a room available and we were able to stay in a nicer and cleaner environment.
If you do happen to book this hotel I would hope that your stay is better then ours.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank Steven_17_LA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 reviews from our community

Traveler rating
    44
    80
    47
    37
    59
See reviews for
44
114
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10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Broken Arrow, Oklahoma, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 21, 2014

The heater/air conditioner did not work.
No frig. in the room.
No curtains, just bare walls.
Very noisy toilet that we even heard it from upstairs.
Very tight faucet handles.
No exhaust-fan in the bathroom.
Terrible smell in the hallways.
Very high hidden fees that we only found out after we had paid.
It was hard to find the light switch in the bathroom, hidden.
No breakfast.
The only good thing is the convenient location, and free parking lot.
Friendly staff.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Serjey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hot Springs hotels

Grapevine, Texas
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 21, 2014

Didn't preplan the trip, and by the time I got here at about 630pm on a Friday, there weren't any hotel rooms to be found if you wanted to be in the central downtown area where the Nat'l Park Headquarters are. I paid $98 total thru Travelocity about a half-hour before I got there and when I checked in, Chiquita, the gal at the front desk had already printed my confirmation and she checked me in quickly and pleasantly. She even took me outside to show me where I could park my Harley.

There are some tables and chairs outside in the front of the hotel and smoking is allowed, including cigars. Rather small but charming bar and an Italian restaurant that is busy. Sure smells good.....

This hotel is not what I would call an upper-end "boutique" hotel. It's old and dated, the furniture is old and very basic, etc. Kind of like downtown Hot Springs in general. I haven't been to Hot
Springs in about 15 years and most of the downtown, historic area has really degraded since my last visit. Kinda glad I'm alone because if I'd have brought my significant other, I'd really be disappointed. For one night this is tolerable since it's just me. The location is very good, just a few minutes walk to downtown. I do like the charm of older "period" hotels which is what this one is but it's definitely not a place I would plan on staying in again.

Room Tip: I'm here in the spring with very pleasant temperatures and am planning on sleeping with my windo...
See more room tips
  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aabikr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denton, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 19, 2014

I will not be returning to this hotel. We checked in for a two day stay in February, 2014. We were charged extra for a bathtub with a shower, the shower didn't work. The morning after, my daughter and I got up around 8:00am to eat breakfast and to dig for quartz crystals. We returned to our room around 4:00 in the afternoon. Our bed wasn't made and there were no new towels or wash clothes, so we went downstairs and told the lady at the front desk about this mishap, as we were going out to eat, thinking that the beds would be made and cleans towels would be delivered to our room. WRONG. We returned at 6:00 and our rooms were still unmade. We made our own beds and went back downstairs to get clean towels and wash clothes. We were told the previous receptionist thought we were only staying for one night. How in the world could you say we were staying for one night when the room was paid for Two nights using a credit card! Needless to say, I won't be returning.
No internet except in the lobby, no fridge in room. The only good thing about it was it was within walking distance of downtown,

Room Tip: Stay somewhere else.
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Avis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 9, 2014

We booked this thru hotel.com and were thoroughly disgusted. Rancid smell, pictures on website are not actual rooms. Not only did we have broken blinds with no curtains, the bed was awful and missing a bed skirt, holes in carpet, shower was dirty and mildly not to mention the extremely loud industrial flushing toilets that you could hear from other rooms. Walls were incredibly thing with vents in your door making privacy non existent. And don't waste your $ on the restaurant! I couldn't believe there were as many people eating as there were. Our food was horrible, at best frozen and microwave topped with canned tomatoes. Prices outrageous, charging an additional $2 on top of of $5 amaretto sour @ $5. Service was horrible. And parking was scary as we had to park in a dirt lot half a block from the front door. And I swear we heard "scratching" noises all night. My husband seems to think it was mice in the walls but Im pretty sure it was ghosts.Bottom line, do not try to save a buck staying here!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shayellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 20, 2014 via mobile

Great location while staying in Hot Springs, Good price, nice old Hotel, we new that going in, but, our room had a nice view. That's it....... Soon as we walked in it reeked of carpet fresh so bad we had to open the windows just so we could breath. The furniture were $10 garage sale pieces at best. The bed was really used. Mattress and box springs, and the pillows were straight from the 70's. We couldn't even use the blanket, we Had to bring up our own from the car. The carpet had holes in it and it stunk. The Bathroom was old and we knew that, and it was okay. Try the Arlington next door if your looking for location and an old period hotel, we wouldn't stay here again.

Stayed February 2014, traveled as a couple
Helpful?
2 Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 29, 2013

How does this hotel have a 3 star rating? My only thought is that the hotel reviews itself.

This hotel is a disaster. The furniture looks as though it was purchased from a thrift shop. The central heat does not work. The staff, while friendly, gives different answers each time you ask a question.

Yes, the location is good.....but there are other hotels to choose from. Trust me....do not stay here.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cke3211454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hotel of Hot Springs

Property: Park Hotel of Hot Springs
Address: 211 Fountain Street, Hot Springs, AR 71901
Location: United States > Arkansas > Hot Springs
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #28 of 44 Hotels in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Park Hotel of Hot Springs 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Park Hot Springs
Park Hotel Hot Springs

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