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“What a great find!”
Review of Phil's Restaurant

Phil's Restaurant
Ranked #51 of 296 Restaurants in Hot Springs
Certificate of Excellence
Price range: $4 - $14
Description: At Phil's, it is our goal to make you feel like one of the family! We want your experience at Phil's to be just like coming home for a meal with your family. Join us, and "make yourself at home." Phil Dugan began his journey in the restaurant business in 1970. He started when he was fifteen years old working at Jud's Steak House. He then worked twenty-six years for Western Sizzlin Steak House. In June of 2001, he opened Phil's Family Restaurant on Grand Avenue and in 2014 made the move to 2900 Central Avenue directly across the street from the entrance to Oaklawn Park Race Track. Phil's offers the best in southern style home cooking - just like home, but without the mess! :-) We hope to see you time and time again - as we welcome you, your friends, and your family to OUR family!
Restaurant details
Description: At Phil's, it is our goal to make you feel like one of the family! We want your experience at Phil's to be just like coming home for a meal with your family. Join us, and "make yourself at home." Phil Dugan began his journey in the restaurant business in 1970. He started when he was fifteen years old working at Jud's Steak House. He then worked twenty-six years for Western Sizzlin Steak House. In June of 2001, he opened Phil's Family Restaurant on Grand Avenue and in 2014 made the move to 2900 Central Avenue directly across the street from the entrance to Oaklawn Park Race Track. Phil's offers the best in southern style home cooking - just like home, but without the mess! :-) We hope to see you time and time again - as we welcome you, your friends, and your family to OUR family!
Reviewed March 21, 2017

Interesting quirky atmosphere, huge portions, excellent service, delicious food! I had hamburger steak with the best grilled onions ever. My dad had an excellent burger with awesome crinkle fries. Couldn't be better!

    • Value
    • Service
    • Food
Thank 97tammyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Front Office Manager at Phil's Restaurant, responded to this reviewResponded March 23, 2017

Tammy, we are so honored you allowed us to be a part of your day! Glad to hear you guys enjoyed your hamburger steak and hamburger!!!!
We always love to hear from our guests and appreciate your feedback! We hope to have the honor of serving you again very soon and very often!!!
Have a great weekend ahead!!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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52 - 56 of 151 reviews

Reviewed March 21, 2017 via mobile

My daughter and I absolutely Love Phil's. We always have to get a to go box. Portions are amazing, service is awesome

Thank Tera H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Front Office Manager at Phil's Restaurant, responded to this reviewResponded March 23, 2017

Tera, thank you so much for taking the time to leave a review for us! We appreciate your support and your making us a frequent part of your day! We look forward to your next visit!!!
Have a super remainder of the week and awesome weekend ahead!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2017

Hands down, THE BEST chicken fried steak. I went with a friend who insisted I try this restaurant. I entered and immediately liked the decor and atmosphere. It is a bit small but that makes it even better. Everyone from the staff to other patrons were friendly and smiling. I take that as a huge positive, it's difficult to keep everyone happy in a business. I will be going back over and over. I had more food than my poor stomach could handle for a very reasonable price.

    • Value
    • Service
    • Food
Thank Jason K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Front Office Manager at Phil's Restaurant, responded to this reviewResponded March 18, 2017

JASON, we are thrilled you took your friends advice and decided to try us out the other day! We are honored you enjoyed your food and the pricing! We work very hard to make our guests enjoy their time with us and leave full and satisfied!!!
We will be looking forward to many more visits ahead from you!!! Take care and have an awesome weekend!!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2017

We arrived at 11 a.m. on Sunday morning. The decorating was intriguing and we were eager to eat there. The hostess tells us to find our own place wherever there was a place. We had to clean off our own table. Then after being there for 10 minutes the waiter comes and says we cannot order breakfast because it is after 11. When it was 11:50 and they were still delivering breakfast to those who came before us, we left. Who knows when they began cooking lunch. We did not want to wait and see when we would get our order. The four workers there were running around like chickens with their heads cut off.

Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Front Office Manager at Phil's Restaurant, responded to this reviewResponded March 9, 2017

Sorry about your experience last weekend! We do try to seat and take breakfast orders for guests as long as possible on Sundays. The kitchen is small and there isn't room to do the quantity of orders we have for breakfast and lunch at the same time. Phil tries to transition as quickly and smoothly as possible to keep the wait time as short as possible.
We are very grateful for ALL of our valued guests and appreciate their support.
It does get a bit hectic during that transition on Sundays from the breakfast crowd to the incoming lunch rush between 10:45-11:45, but we are always working to keep things flowing as smoothly as possible!
We do hope you will come by to join us again soon!!!

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Reviewed March 6, 2017 via mobile

Charming down home feel and quaint atmosphere. Brings a smile as soon as you enter. Service was friendly and fast. Breakfast was delicious!

Thank antiochgrocery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, Front Office Manager at Phil's Restaurant, responded to this reviewResponded March 9, 2017

Thank you for the kind words! We are so honored you chose to make us a pet of your day! We appreciate your support and taking the time to share your review!!!
We hope to see you again soon and often!!! Have a great week!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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