I was very disappointed in this hotel. We were "upgraded" to an efficiency room. The carpet was torn and ripped in several places and was very dirty. The wallpaper was ripped in several places and had been stapled back together. The kitchen area was filthy. The place offers free wi-fi although I was never able to access the internet. The sitting area was crammed full of furniture and the tv does not turn to face the bed so you can't watch TV while laying down. There were insufficent outlets in the room, Our phone stopped working on the second day and I was told that maintenance was gone for the day. A requested wake up call did not occur. The amenities were poor. The only good things about the hotel were the balcony and the comfy bed. It is run down and in sore need or an update. I WOULD NOT recommend this hotel to anyone.
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- Also Known As:
- The Springs Hotel Hot Springs
- The Springs Hotel And Spa
- Springs Hotel Hot
- Downtowner Hotel Hot Springs