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“Deplorable”
Review of Economy Inn

Economy Inn
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Economy Inn
Ranked #41 of 45 Hotels in Hot Springs
Reviewed June 28, 2014

The service was terrible. The room itself had peeling wallpaper, broken furniture, and an overall bleak feeling of depression and hopeless that colored our entire stay. The management was surly and uncooperative. There was no wi-fi as advertised. Nor was the pet policy cat friendly. Give this place a pass unless you are looking for a total flop house experience.

  • Stayed: June 2014
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4  Thank Angelgreen525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 - 18 of 21 reviews

Reviewed April 13, 2014

I rented my son a room for a week & when he checked in he took a shower, there was a dirty wash cloth hanging in the Shower (he let that go because he needed a shower)! Well then he decided to lay down & he pulled the sheets back & covered up & FELT something on his leg!!! It was a USED CONDOM!!!! He immediately went to the Office & told them & took them to the room to show them, they asked if he wanted another room & of Course he did NOT!!! He asked for a Refund & they Kept $50!!!!! He wasn't even there an hour!!! And they should've been more than Happy to refund the $$$
I called the guy & he was a JERK & LYING, I told him the room had not been Cleaned & the Sheets had Not been Changed!!! All he did was talk & LIE & I could hardly understand him because they are from India I'm sure!!!! The carpet had a big hole in & white stuff in it! Horrible & NASTY PLACE!!! Don't stay there EVER!!!!

Room Tip: Don't Stay there!!! Filthy & Nasty
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  • Stayed: April 2014, traveled with family
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4  Thank patsy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2013

The management does not even possess the customer 'can be right' mentality.

Here is an example from breakfast time. I was looking for milk to go with the cereal. I asked mgmt about it, they instructed it to take it from the fridge, of which three are three fridges in the drinking area, but only one is allowed for guests to use. The other two are for their personal use. I asked for water for my lactose intolerant kid, mgmt instructed to get it from the bathroom tap. I'm not sure about you but those two actions require a lot of assumptions, especially when there is nothing on the wall to instruct you about these things.

Other things to consider, the breakfast lounge is locked until the first guest, me, asked to come in. Spoons were lacking until I asked for some, and they did not even listen to my suggestions to make dining instructions available on the wall so guests don't have to make assumptions that are seemingly ride, like opening fridges and getting drinking water from the bathroom sink.

  • Stayed: November 2013
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4  Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

I knew this wasn't going to be nice or anything but was the cheapest I could find in Hot Springs. It wasn't just incredibly awful, the service however is awful. The lobby/office was locked and there is a sign saying ring bell one time and WAIT. I waited 20 minutes. While out to dinner that night the owner called and asked me why I didn't keep my reservation and didn't believe I had checked in at first, she then apologized and was friendly that night getting us extra pillows and blankets. There is a free continental breakfast in the mornings. The location was perfect for us, was a 5 minute drive to everywhere we wanted to go. Oh and the a/c was cold! Great plus! So overall our experience wasn't the best or worst and would stay again if I go back on a tight budget

  • Stayed: August 2013, traveled with family
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1  Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

We reservere 5 room doing the 4th of July weekend. The picture of their rooms are a hoak.
These room were nasty, had insects flying around, bathrooms were very nasty and towels were dingy and paper thin. We ask for our money back and were told you didn't get refunds and they weren't going to clean the rooms. We left and got rooms at the the Travelerie that was very neat and clean, nice people and plenty of plush towels. I wouldn't recomend a dog to live in the economy inn.

Room Tip: Knight Inn and Travelier are the place to stay. Don't go near the economy inn or you will be ver...
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  • Stayed: July 2013, traveled with family
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6  Thank Patricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013

We booked the Hotel on the computer and the pictures Lie. We arrived at our room and ot was so Filthy I was Afraid to even sit on the bed. The curtain had rips in it and was barely hanging on. The Floor had food and something spilled all over in several places. The Bathroom Had hair and built up dirt behind the door , along with filthy caulking left on the tub from when the must have had sliding doors. 1/4 roll of T.P to top it off. We Left and asked for a better room. The next one was better but not by much. Filthy and worst trip to Hot Springs EVER!!!

Room Tip: Pay a little More and it will be worth it to stay at a better Hotel. You Get what You Pay For!!
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  • Stayed: March 2013, traveled as a couple
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3  Thank Christyl245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

My wife and I were there with our 14 year old daughter in the spring time. We didn't use the A/C. The room we were in was #225. It was clean and everything worked. Hot and cold water was available. WiFi didn't work :-( The hotel staff was friendly. Special thanks to Loretta at the front desk. She was really kind, helpful and nice!

  • Stayed: March 2013, traveled with family
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Thank Serjey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Economy Inn

Address: 805 E Grand Ave, Hot Springs, AR 71901-3636
Location: United States > Arkansas > Hot Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #41 of 45 Hotels in Hot Springs
Price Range: $54 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Economy Inn 2*
Number of rooms: 50
Official Description (provided by the hotel):
clean, comfortable rooms with convenient location. low nightly and weekly rates.Large parking are for trucks,buses,motorhomes etc. free coffee, cable tv . we accept all major credit cards. ... more   less 
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