My husband planned a weekend getaway to Hot Springs and booked the Quality Inn because past experiences w/the Comfort/Quality line have been good and we didn't want to over-spend. Unfortunately, although the staff here was friendly, the place was a wreck. From the moment we got out of the car the need for repairs was obvious. The carpet on the stairs and exterior hallways was so worn it seemed like a tenement, and the railings, etcetera badly needed paint, but we reserved final judgement until we entered our room. First, the room was MUCH better than the exterior part of the hotel, so... others might be happy there, but...we had no towels (yes, zero...), and the exterior looked so dirty that I was afraid that the interior couldn't really be much better. The management graciously refunded our $$ and we stayed elsewhere. Ironically, my husband said another guest was also asking for a refund when he got to the desk -- for the same reasons. I almost gave this hotel 2 stars for one reason only -- the rooms themselves did not seem bad, but... the rest was icky. (Sorry!) It had a definite ghetto feel that we simply couldn't get past.
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- Also Known As:
- Red Roof Inn Hot Springs Hotel Hot Springs