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“Lobby was deceiving” 3 of 5 bubbles
Review of Red Roof Inn Hot Springs

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Red Roof Inn Hot Springs
Ranked #24 of 44 Hotels in Hot Springs
Russellville, Arkansas
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Lobby was deceiving”
3 of 5 bubbles Reviewed August 19, 2013

When I walked into the lobby it was very nice and updated, but.....We had a smoking room, so I don't know if we were punished because of that or what. There was barely room to turn around with a king size bed, desk & chair, dresser with a huge old television on it, an overstuffed chair, and a fridge & microwave. My husband noticed a black spot above the bed and wondered if it was a camera or something and even got up on the bed to check it out. I believe it was overpriced for what we got. I stayed in a Red Roof Inn in Jonesboro the next week and the room was twice the size and half the price.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lcangel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, September 9, 2013
Thank you for your business and we appreciate the time you took to share your feedback. We look forward to being of service to you again and make will sure you do not encounter any problems in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
    34
    44
    44
    20
    36
See reviews for
63
44
9
11
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 15, 2013 via mobile

Was taking a vacation in Hot Springs, found this one on TripAdvisor and was ready for a ok place taking into consideration the kind of reviews it had. But once checked in, started wondering why this Hotel has so many bad reviews. The room was nice and clean, newly renovated bathroom, comfortable beds the Air Conditioning worked beautifully,breakfast was good.The only possible drawbacks this hotel might have are A) The area around this hotel doesn't seem very nice, little bit scary, but the hotel itself is very safe, so if the surroundings don't bother you, you are ok.B) Needs updated Flat Screen HD TV's,the average rate for this Hotel is $65 plus tax per nite, I think for amount of money the customers do deserve it.
C) Somehow the breakfast Area is very hot or maybe had a bad or broken Air Conditioning system, so if you prefer to take breakfast to your room then this will do for you.
D) I felt only the rooms facing the swimming pool had a nice view, rooms facing the woods or the main parking lot do not have a good view, thankfully I got the room facing the pool.
Would definitely stay here again when ever I am in the Area.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Budgettravel56003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, September 9, 2013
Thank you for taking your time to submit a review about your stay at our hotel. We are delighted to hear that you enjoyed your stay with us. We try to make every guest feel at home away from home. Hope to see you again at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianola, Mississippi
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed August 6, 2013

Best Red Roof Inn I've ever stayed in. I travel a lot! I usually stay at more upscale hotels but will stay at a Red Roof Inn if I'm on a budget. However on this trip I needed a pet friendly motel/hotel. I was very surprised to find the Red Roof Inn in Hot Springs was as nice as most Holiday Inns - though the room was a little on the small side for $100 a night. All and all, good value and I would stay there again in the future.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bryan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, August 18, 2013
Thank you for taking the time to share your experience with us. We appreciate all the feedback that we get back from our guests. We are very pleased that you enjoyed your stay at Red Roof Inn, Hot Springs, AR. Thank you again for the review and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk, Nebraska
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed July 21, 2013

We booked our room online and arrived at the hotel to check in. After checking in, we went to our room to check it out like we always do. On the wall dividing the bedroom from the bathroom area, we found a brown German cockroach crawling on the wall. We left immediately.
The desk clerk offered to move us to another room but we said no thank you. She said she would let pest control know.
We spent the night at the Best Western instead which was wonderful.

Room Tip: Do a thorough inspection before bringing in your belongings. Cockroaches don't just stay in one...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SteveS_2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, November 8, 2013
Thank you for taking the time and letting us know about the issue you had during your stay with us. I have reviewed the issue with my staff and resolved it and made sure it does not happen again in the future. We hope that you would give us another chance in your future travels to Hot Springs, AR.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hot Springs hotels

Dardanelle, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 21, 2013

I Just stayed at The Red Roof Inn in Hot springs for 8 days and had a great experience, the staff was more then accommodating... the facilities were comfortable and very clean, the grounds were very nice and welcoming. I will be coming back to The Red Roof every time I come to Hot Springs!

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ashley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, November 8, 2013
I would like to thank you for taking the time out of your busy schedule and writing this nice review. I will pass on the message to the entire staff. We look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrilton, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

Just returned from a week long stay at this hotel. The hotel was Very Nice!! It had apparently been recently updated. It was clean and very comfortable!! The staff was extremely friendly. The grounds were kept very nice as well. The hotel was very private, quiet, and safe. I will most definitely stay at this hotel every time I go to Hot Springs. Totally pleasant experience and highly recommended!!!

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank UncleDavid_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, November 9, 2013
Thank you very much for taking time to give us a great review. We are very happy to hear that you enjoyed your stay. We also understand how important it is for our guests to have a clean comfortable rooms in which they can relax and feel at home. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Summerfield, Oklahoma, United States
1 review
5 of 5 bubbles Reviewed July 4, 2013

We rented 2 rooms for two nights and we really enjoyed our stay! Kids loved the pool. We all felt very safe the entire time. Rooms were clean and nicely decorated. Will stay there every time we go to Hot Springs. The staff was very helpful and nice. Great customer service.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carissa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemal P, Manager at Red Roof Inn Hot Springs, responded to this review, November 9, 2013
Thank you for such a glowing response! We were overjoyed to hear your comments and shared your review amongst our entire staff. Receiving encouraging feedback and learning which aspects of our services positively impact our guest's stay is a strong reinforcement and motivator to continue our superior guest relations. We hope to see you soon and have the privilege to be your host in your future travels to Hot Springs, AR.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Hot Springs

Property: Red Roof Inn Hot Springs
Address: 1125 East Grand Avenue, Hot Springs, AR 71901-3630
Location: United States > Arkansas > Hot Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #24 of 44 Hotels in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Hot Springs 2*
Number of rooms: 130
Reservation Options:
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Also Known As:
Red Roof Inn Hot Springs Hotel Hot Springs

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