My DH & I had a difficult time deciding on which Bath House, but finally decided on the Buckstaff, mostly from reading other reviews. We found our experience to be practically identical to others that have been shared here.
My DH describes his attendant as efficient & courteous, not particularly friendly or talkative. He also says the first floor where all of his bathing & extras took place was clean, but not as clean as I described the second floor where I went for the ladies treatment. However, he thoroughly enjoyed his 'The Works' package, especially the bath, the hot towels & the massage.
It felt kinda odd to me to go up & go to a dressing room & get undressed. I waited for someone to come get me, and my attendant wrapped me in a sheet. (In fact this happens every time you go from one activity to another.) But, somehow as you go along, some of that nakedness gets a little easier, maybe because after all that hot soaking, I began to feel like a limp washcloth myself. The hot soak in the mineral water bath really was wonderful. The next time I would probably skip the loofah. From there is the sitz bath, which is nice, then the steam cabinet, then the massage table with the wonderful hot towel wraps. That's where I really felt relaxed. And then, the massage. Because I have very sensitive skin & am allergic to fragrance, I took my own fragrance free Aveeno lotion for the massage - which turned out to be wonderful. Because after all that steam, and sweating, your skin really needs some moisture put back in.
If you've come to Hot Springs for the first time, or have never been to the Bath Houses, this is a 'must' experience. When I think about how I've paid $60 at home for a hour massage, this is absolute awesome deal!
Yes, the Bath Houses are old & for mostly historical reasons, have not been updated to speak of - so don't go in looking for anything new & modern. But what I saw on the second floor was very clean & the attendants were very courteous and professional.
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