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Comfort Inn & Suites
Ranked #11 of 44 Hotels in Hot Springs
Certificate of Excellence
Benton, Louisiana
1 review
“Great Stay”
Reviewed July 10, 2013

We did have a problem with our AC in our room upon arrival; but Bobby(front desk clerk) took care of it immediately-by calling the GM (Larry D.) and he called me and had us moved to a room that had a working AC -- breakfast was very good.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank hmswicegood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LKD1949, General Manager at Comfort Inn & Suites, responded to this review, October 22, 2013
hmswicegood Benton, La
Thank you for your comments about our hotel. Some time things do not work properly and it is my responsibility to make sure you are well taken care of if that does happen and you are happy with our service.
Thank you again

Larry DeWitt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
    138
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    21
    14
    9
See reviews for
77
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Brookville, Pennsylvania
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 8, 2013

The Comfort Inn on Central Ave in Hot Springs is a very easy place to use as a base for travel in and around the city. The staff is accommodating and the breakfast buffet is a great start to your day. It has a nice indoor pool and a gym. It has a business desk with printer for boarding passes and such if you didn't bring your laptop to avail yourself of the excellent wi-fi. Good value.

  • Stayed July 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Brookdent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LKD1949, General Manager at Comfort Inn & Suites, responded to this review, October 22, 2013
Brookdent
Thank you verymuch for the comments you submitted to trip advisor. I have shared them with the entire staff. We try to make everyones stay as pleasureable as possible and we look forward to having you as a guest again.

Thank you

Larry DeWitt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeville, Minnesota
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 8, 2013

The hotel is nice and looks newer. Staff are very polite and helpful. I chose this hotel because it is one of the few in the area that has rooms that sleep 6. (Standard Suites have a pull out sofa) For our family of 5 that was essential. Pool area was nice. (Indoor pool – no outdoor) However, off a door of the pool is an outside deck area with patio tables, chairs that you can sit and enjoy the outside while your kids swim. This was a plus. The complimentary hot breakfast was very good and a large variety and full time staff running it and keeping everything refilled and clean. Close to most everything in the area, there is a city park across the street. Rooms have fridge and microwave. We had an issue during our stay and it was handled immediately and our entire 3 night stay was comp’d. I was very impressed because this was totally not expected but shows their commitment to customer service.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank sweetnits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 8, 2013

I have to start off by saying that I normally stay at Hampton Inns and have come to expect the same from or more from other hotels I stay at. The pros for this hotel is the location and staff. It is only 5 miles from bathrow and 8 miles from the lake. You have Walgreen, Dixie cafe and Perkins in the parking lot of the hotel. The staff is very helpful and friendly. My one major con was the room had a musty odor even with the A/C running and the bathroom had urine smell even after being serviced by housekeeping. I believe they need new shower curtain. We will pay the extra money in Hot Springs for Hampton Inn or any hilton property after this stay.

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank FamilyTripPlanner66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 17, 2013 via mobile

Good hotel, clean, good service. Was rather pricey. Didn't know our $124+ tax room would actually be $146 a night- didn't think tax would be that much. Don't like to spend a lot of money on hotel rooms, well because I am just sleeping there! Was not a good location for the price. Had to travel a good way to get to downtown Hot Springs and to Magic Springs. Breakfast was good, basic contenintal, but was crowded. Not enough tables for everyone and had to wait on food to be replenished, because of the crowd.

  • Stayed June 2013
    • Value
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    • Rooms
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Helpful?
1 Thank BBalltravelingMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 14, 2013

This hotel is in a great location. The staff was nice, and the rooms were clean and very affordable. Lots of resturants and shopping near by. Full breakfast in the mornings. I would (and will) stay there again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank tigerfan03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broken Arrow, Oklahoma
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 28, 2013

This hotel is in the middle of town and the perfect place to stay. The food was good and the staff was friendly except one person (Shelly I think) at the front desk. She was very rude which is surprising since everyone else was so nice. Overall, a very good hotel and I would stay here again.

  • Stayed May 2013, traveled with family
    • Value
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Helpful?
1 Thank Wenders1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 3627 Central Ave, Hot Springs, AR 71913-6404
Phone Number:
Location: United States > Arkansas > Hot Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Comfort Hotel Hot Springs
Comfort Inn And Suites
Comfort Inn Hot Springs
Hot Springs Comfort Inn

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