4 of us travel together and expect a good time, so it was disappointing to see the level of (seeming) neglect that has overcome the Arlington. We have stayed there in the past and have truly enjoyed the quirkiness that comes with a grand old property. You should not expect everything be perfect and pristine--that is what adds character. Having said that, there is no excuse to not keep up with maintenance in the rooms. It was explained due to being a temperate time of year, the hotel controlled heating and a/c were off. This made perfect sense to us, so we were surprised to feel the heat was on! Thankfully, the windows do open! . There were some issues with the plumbing which have been addressed with management.
The hot tub and pool area were very well maintained, The hot tub,as usual, was wonderful and is a must visit when you stay there.
We visited the bathhouse for spa treatments--wraps and massages. The services provided were fine-nothing spectacular, but fine. I would probably have them again. My biggest issue with the spa area is the noise level. Since the treatment rooms are upstairs from the bathhouse, any noise tends to echo. It was a bit disturbing to have a relaxing treatment time interupted by staff laughing and talking loudly.
Overall, our visit was ok. I did not go with the idea that the hotel is in perfect condition nor did I expect the most modern amenities. If you are willing to enjoy the ambience of a grand aging hotel and are willing to make some allowances, you will enjoy The Arlington.
I hope the management will take a close look at the overall maintenance of the hotel and decide that it needs more attention. The room rate is not inexpensive. The upkeep needs to justify the expense.
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- Also Known As:
- Arlington Resort Hotel And Spa
- Arlington Hot Springs Arkansas
- Arlington Resort Hot Springs