My trip to Hot Springs in October 2003 was the worst I have ever encountered since traveling there for the last twenty-five years.
Arrived at the hotel at 9:30 a.m. and was not placed into my room until 3:00 p.m. The front desk staff was rude, unconcern and lacking good customer service training. We (Bus Load of 52 people) visit Hot Springs every year bringing in revenue of about $25,000.00 per visit. You would think that the Sales Department and the Manager over the Front Desk would make sure all was handled with care. Nope they collected the $5,700.00 and turn their backs.
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- Also Known As:
- Arlington Resort Hotel And Spa
- Arlington Hot Springs Arkansas
- Arlington Resort Hot Springs