Very CLEAN! Loved the location...only a short drive to Magic Springs and right down the road from down town Central Street. Great room and kitchen. Also liked the BBQ pit by the pool:)More
- Free Wifi
- Free Parking
Very CLEAN! Loved the location...only a short drive to Magic Springs and right down the road from down town Central Street. Great room and kitchen. Also liked the BBQ pit by the pool:)MoreShow less
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Director of Sales
This is by far the best Hotel I have stayed at! Just like home. We really enjoyed the kitchen area and large bathroom!!!!! We had a smoking room because my mother smokes ( she chose to smoke by the pool this trip) but I couldn't smell any hint of smoke in our room, very nice and clean and the beds were very comfortable. The little grocery store area was an added plus. The staff were very friendly and always available to assist with any questions or concerns. We are originally from Hot Springs and still have family here, WE WILL ALWAYS STAY AT THE CANDLEWOOD!
Thank you so much for writing about your experience with us here at Candlewood Suites in Hot Springs! I am so pleased to hear that you had such an enjoyable stay! All of us here at Candlewood Suites love hearing that our guests had a nice stay with us. We look forward to you coming back to stay with us and hopefully we will see you again soon! Again, thank you very much!
First off, I want to thank the whole shifts at the front desk for their friendliness and willingness to help, especially Kristina!! The rooms are very clean, little smaller then I expected, but very nice. Remember, this is an extended stay hotel so you don't get daily maid service but if you ask housekeeping they are more then willing to help!! There are two very nice gas grills for you to cook out next to the pool.
AAA rate is very good, and should we ever get back to Hot Springs we will stay here.
Thank you very much for taking the time to write such a positive response about your most recent stay with us! We are very happy that you enjoyed staying with us at Candlewood Suites in Hot Springs! We love hearing feedback form our guests! Thank you very much for staying with us and we look forward to seeing you again in the near future!
The reception and the rooms are very nice. The big problem is the air conditioning system. I am not certain that it is solely due to the motion sensor system or if there is a problem with the range of the thermostats. I found that the cooling would run until the room was ice cold, then the heat would kick on and raise the room temperature about 10 degrees. Whatever the cause, my wife and I would wake up sweating and then wake up freezing. If you want a good nights sleep, I recommend staying elsewhere.
I am extremely sorry that you had a bad experience on your most recent visit with us. We do have motion sensored air conditioning units in the rooms, however they can be set to keep cooling all the time. I hope that you will come back and when you arrive let us know that you want the air to stay on in your room and we will make sure we set it up that way for you. Thank you for staying with us at Candlewood Suites in Hot Springs and we hope to see you again soon!
Stayed at this motel with 2 daughters and 2 babies on Easter weekend and everything about our stay was wonderful. The rooms were sparkling clean and provided everything that was needed. The staff was very friendly and helpfull at all times. The motion snesors for the AC was the only thing I would change. I would have to say that our stay at this motel was one of the greatest stays I have ever had at a motel and I used to be a traveling auditor. Can't wait to come back again!!! Now we look for Candlewood Motels when we travel.
PS. Leaving and entering the parking lot is easier if you take the street in front of it and make the block, its much safer. The staff pointed this out to us when we checked in.
Thank you so much for taking the time to write such a positive response! We are so pleased to hear that you had such an enjoyable stay. We do our best to make every guest feel as comfortable as they would be at home. We look forward to you and your family returning to stay with us soon! Thank you again for staying with us at Candlewood Suites in Hot Springs and for giving such great feedback! See you again soon!
I liked staying here the people were nice that worked there and the rooms were clean. The only negative about this place is the fact that they have motion sensors in the room and if no one is in it the A.C. goes off. Also if u are a sound sleeper like i am the A.C. will go off while u are sleeping I woke up a few times sweating because of this. If I stay here again I was thinking about bringing a fan to make movement while I am sleeping so maybe the A.C. wont go off. I like it really cool when I sleep.
Thank you so much for staying with us and for your recent review of our hotel. I do apologize for the inconvenience of the motion censored air conditioners. We at Candlewood Suites are dedicated to conserving energy and doing our part in the "Go Green" movement. We do our best to make every guest happy and feel at home and I apologize that your most recent stay was not your most enjoyable one. Next time you stay with us let us know when you check in that you would like for your air to stay on and we will do our best to accommodate your request! Thank you again for staying with us at Candlewood Suites in Hot Springs and we look forward to seeing you again soon!