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“Wonderful Stay”

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Candlewood Suites Hot Springs
Ranked #23 of 45 Hotels in Hot Springs
GreenLeadersSilver level
helena-west helena, ar
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Stay”
Reviewed May 12, 2012

I just want to say that I loved every bit of my staty @ the Candlewood Suites in Hot Springs, AR. I'm so glad that myself, well actually my co-worker/boss picked this hotel. I loved all the services that was provided to us. From the minute we arrived on the parking lot, to the last day that we left, i felt so much like being at home. We were here for a conferance. We wound up staying @ this hotel, because the one we usually stay at was completly booked. Another thing that i loved was that the only way housekeeping were to come to your room was by request only. I would love to give a special thanks to Ms Paula, from the time I booked the rooms 3 wks prior to the last day we left, i felt so comfortable with her and her wonderful staff. I love ya'll!!!!

  • Stayed May 2012, traveled on business
    • Value
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Helpful?
1 Thank dalina h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuites3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review, May 14, 2012
We are so happy to hear that you had such a wonderful stay with us! We enjoyed having you and your co workers with us last week! We look forward to you coming back for your next conference or maybe even for a little vacation! Thank you so much for taking the time to write such a positive review and thank you for choosing to stay with us at Candlewood Suites in Hot Springs!
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199 reviews from our community

Traveler rating
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    31
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59
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Webster, Wisconsin
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 17, 2012

The room was OK. Had a full size fridge, cooktop, dishwasher. Would be great if you had an extended stay in the area, but kind of overkill for one night! The view was of the typical parking lot with little or no landscaping. There was some type of tournament in the area so the hotel was quite full. Could hear neighbors quite late into the night!

  • Stayed February 2012, traveled with family
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Helpful?
Thank 1gamblergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, ihgcare at Candlewood Suites Hot Springs, responded to this review, April 9, 2012
Dear 1gamblergirl,

I was disappointed to read your review following your recent stay with us. While you noted the appointed rooms being positive, I was sorry to hear some aspects did not meet your expectations. I have taken note. Please accept my apology on this issue. We hope your future travel plans will continue to include IHG.

Sincerely,
Brenda J.
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 8, 2012

We stayed here in April of 2011 for the Arkansas Derby and it was perfect. Its about a mile from the track but its an easy walk to avoid all the parking charges that surrond the Arkansas Derby. The place was fairly quiet. I could sometimes hear my neigbors but for the most part was fine. The staff was helpful and got us checked in early. Its near a grocery store(across the street) and a walmart if you wanted to pick up some snacks for your full fridge. Its on the "good side" of Hot Springs as we like to call it. The more updated not as run down side. All and all this is a great Derby hotel.

  • Stayed April 2011, traveled with friends
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Helpful?
1 Thank tnshsms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuites3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review, February 17, 2012
Thank you very much for taking the time to give a review of our hotel. I'm very glad to hear that you had a nice stay and we hope to see you again this year for the Arkansas Derby!
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Poteau, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2012

Great staff that was friendly and very helpful! The rooms were very clean and they offer a mini store inside the hotel. Very handy...

  • Stayed January 2012, traveled on business
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Helpful?
1 Thank Danny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review, October 23, 2015
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Ernest, B
Director of Sales
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Conway, Arkansas, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 19, 2012

The room was excellent and at an affordable price. Room comes with dishwasher, stove top, full refrigerator and microwave oven.

  • Stayed January 2012, traveled as a couple
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Helpful?
Thank Maurice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review, October 23, 2015
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Ernest, B
Director of Sales
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Mt. enterprise texas
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 27, 2011

super clean hotel...you can even smell the cleaniness of this place,,,the rooms are very nice complete with kitchenette which also has dishwasher and icemaker, and full size refridgerator...the frint desk was extremely nice and helpful..the pet deposit is a little expensive but I see why because they have your room professionally cleaned after you leave...If you are going to the horse races you are nearly close enough to walk..would highly recommend this hotel to anyone

  • Stayed November 2011, traveled with family
    • Value
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Helpful?
Thank sagre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candlewood3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review, December 1, 2011
Thankyou so much for your great review of our hotel! We strive to make every guest comfortable and happy with their stay here at the Candlewood Suites. We're very glad that you enjoyed your stay and we look forward to seeing you again in the near future!
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Houston, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 7, 2011

Based on the reviews I read on Tripadvisor, my husband and I stayed at this hotel during our recent visit to Hot Springs. We were very pleased with our choice. The hotel is conveniently located on one of the main drags in Hot Springs, and is very close to lots of amenities. The hotel itself is very clean and quiet, with lots of space in the rooms and a very nice kitchen area. One pleasant surprise was that the beds were SO comfortable. One of the best hotel mattresses I've ever slept in.

The 2 gals at the front desk were very friendly and helpful, providing me some tourist information and directions to where we wanted to go during our visit.

One of the best things about this hotel is that they accept dogs. I bring my dog with me wherever I can, and Candlewood was very accommodating. There was plenty of space to walk him so he could do his business, and there was even a "dog poop" station which provided plastic bags to pick up his poop and deposit it into a little waste can. Very nice.

The only thing that I would caution visitors about (and this doesn't really have anything to do with the hotel) is to be aware that the driveway entrance sits at the top of a hill, so be careful pulling in and out. Cars will charge over the top of that hill and knock right into you if you don't move fast enough.

I would definitely stay here again. I hope this review is helpful.

Joanne Z.
Houston, Texas

Room Tip: If you have a dog with you, ask to be located in the back towards the pool area. The dog walking are...
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Joanne Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuites3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review, December 2, 2011
Thankyou very much for giving Candlewood Suites such a positive review. We appreciate you taking the time to write about your recent stay. I am very pleased to hear that you enjoyed your stay here with us and that we were able to make you, your husband and of course your dog feel so comfortable. We look forward to your next visit and thankyou again for taking the time to let us know about your stay!
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Additional Information about Candlewood Suites Hot Springs

Property: Candlewood Suites Hot Springs
Address: 3404 Central Ave, Hot Springs, AR 71913-6277
Phone Number:
Location: United States > Arkansas > Hot Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Hot Springs 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Feel at Home at our Hot Springs Extended Stay hotel. We would like to welcome you to the Candlewood Suites in Hot Springs, Arkansas. Our hotel, located in central Arkansas, is two miles from historic downtown Hot Springs and about an hour from Little Rock. The hotel is conveniently situated near downtown Hot Springs and close to area attractions, such as just a mile from Oaklawn Racetrack & Casino. Located in the Diamond Lakes Region, our Hot Springs hotel is near a variety of outdoor activities such as Hot Springs National Park, Lake Hamilton and Hot Springs Country Club. Other exciting attractions include Hot Springs Mountain Tower, Magic Springs, Crystal Falls Water Park and Mid-America Science Museum. Don't leave Hot Springs before you visit the famous Bathhouse Row. Our Hot Springs hotel is in close proximity to local businesses and meeting facilities. Nearby companies include Acme Brick, Alcoa, K-Tech, Munro and Xerox. Summit Arena and the Hot Springs Convention Center offer meeting space for both large and small events. Both facilities are less than three miles from our extended stay hotel in Hot Springs, Arkansas. We are also located just over a mile from CHI St. Vincent Hospital. You can enjoy premium amenities that help you feel at home while staying at our pet friendly hotel. You can stay connected using the free high-speed Internet access. Other choice amenities include an on-site convenience store, complimentary laundry services,an outdoor pool, a 24-hour fitness center and once a week room cleaning. ... more   less 
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Also Known As:
Candlewood Suites Hot Springs Hotel Hot Springs

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