We stayed there on a motorcycle trip and we always look for places with a hot tub when we motorcycle in the cooler season. Sure enough, this place had "hot tub" written all over their advertising. When we got there we found that the hot tub was not only closed, but had been closed for quite a while. Personnel on duty apologized, and that was it. We would not have gone there had we known in advance that the hot tub advertising was currently false advertising.
I wrote them an e-mail after our stay and gave them the opportunity to respond to me personally before I post online and I never heard back from them. Poor service after the sale.
- Official Description (provided by the hotel):
- Staybridge Suites is the choice hotel for anyone visiting Hot Springs, AR! Whether you are here on business or leisure, we have everything you need to feel right at home and have an outstanding stay!Our hotel is located on beautiful Lake Hamilton providing some of the best in room views in the entire city! We boast the amenities that are sure to please, including: -Free Buffet Breakfast-Indoor Pool & Hot Tub-Free High Speed WiFi-Fully Stocked Kitchenettes-Business & Fitness Center-Theater Room-Free Guest Laundry-24/7 Bridgemart Convenience Store-Outdoor Patio w/ Grills-Complimentary Evening Socials Tues-ThursWe are located just seconds away from the fun and excitement of the water activities on Lake Hamilton as well as fine dining, shopping and the luxurious spas and baths of Hot Springs! ... more less
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- Also Known As:
- Staybridge Suites Hot Springs Hotel Hot Springs
- Hot Springs Staybridge Suites