After staying at many Staybridge Suites in many different cities, we expected nothing less than a wonderful experience. However, Hot Springs Staybridge disappointed us. We booked online at the advance purchase price and were billed at a much higher rate. When calling the hotel, the person I spoke with was very rude and anything but helpful. She finally suggested I email her my confirmation and called back relaying there was nothing she could do, I had to call the 800 number on the confirmation. I tried that and was told I had to contact the hotel directly. After a lengthy run-around, they indicated they would credit our account for the error. The staff at the hotel were very nice until I had to deal with the person answering the telephone. My advice would be to stay away from Hot Springs completely as we were also overcharged at the Olive Garden in Hot Springs..
- Official Description (provided by the hotel):
- Staybridge Suites is the choice hotel for anyone visiting Hot Springs, AR! Whether you are here on business or leisure, we have everything you need to feel right at home and have an outstanding stay!Our hotel is located on beautiful Lake Hamilton providing some of the best in room views in the entire city! We boast the amenities that are sure to please, including: -Free Buffet Breakfast-Indoor Pool & Hot Tub-Free High Speed WiFi-Fully Stocked Kitchenettes-Business & Fitness Center-Theater Room-Free Guest Laundry-24/7 Bridgemart Convenience Store-Outdoor Patio w/ Grills-Complimentary Evening Socials Tues-ThursWe are located just seconds away from the fun and excitement of the water activities on Lake Hamilton as well as fine dining, shopping and the luxurious spas and baths of Hot Springs! ... more less
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- Also Known As:
- Staybridge Suites Hot Springs Hotel Hot Springs
- Hot Springs Staybridge Suites