We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect Escape”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Royal Chiao Hsi
Ranked #4 of 145 Hotels in Yilan County
Certificate of Excellence
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect Escape”
Reviewed November 18, 2013

I come here every winter with my family. Amazing service, amazing rooms, amazing food. Once I entered this hotel I was always in a relaxed state until I left. The spa and hot spring is the best at night. They have the coolest pool of fish where you dip your feet in and when you take it out it's like as if you had a pedicure - smooth skin! They have a good selection of hot spring tubs to rest at (eg. lavendar, massage chair, indoor, etc.)
The rooms are japanese styled with tatamis and are kept in great condition. The food at this hotel is my favourite part! The buffet has a wide selection of food that also have great quality and taste. The seating are has a large window where you can overlook the infinity pool and a nice view of the mountains.
This is the perfect escape from stress and a great way to spend quality time with family! They also have shows during the night for children in the lobby and a schedule of different events like hiking or biking during the day.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank areolai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRJ_PR, 公關經理 at Hotel Royal Chiao Hsi, responded to this review, January 28, 2014
Dear Mr,/ Mrs Areolai,
That's made us feel extremely flatteredl to write the message of recommendation for the Hotel Royal Chiao Hsi. We tender you our sincere thanks for your amazing comments. Close service is our consistent aim and thanks to feel it with your heart. It's our pleasure to provide services to you. We'll Keep improving, beyond your expectation and serve you better. We really appreciated your supports and looking forward to your come again.

If you have any questions, please don't hesitate to contact with P.R.team.

Sincerely,

All staff of Hotel Royal Chiao Hsi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

448 reviews from our community

Traveler rating
    287
    125
    28
    5
    3
See reviews for
235
94
6
29
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Singapore
Level 4 Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed November 17, 2013

Although our travel agent recommended other hot spring hotels which were not so pricey, I was determined to stay here, based on the recommendation of a good friend, I have stayed in Japanese Ryokans with hot springs, & was looking forward to a peaceful soak in the private hot spring bath in our room. Haha, this was so much more!

When we arrived, we were treated like VIPs. Our hostess introduced us to the amenities in our room, & prepared a pot of tea for us. We stayed 2 nights in a "complex room" with 2 twin beds, & 2 futon beds prepared for us in the evening on the tatami floor. Our balcony overlooked the mountains, & it was lovely to sit there enjoying the breeze at night. The private hot spring bath did not disappoint & the toiletries were from Harnn & Thann & smelled heavenly! Minibar was stocked with soft drinks and snacks, which were complimentary. There were yukatas & slippers for us to wear around the resort, & laundry facilities on every floor, costing 50NT to operate.

Outside the room, wow. The swimming pool/spa area was absolutely gorgeous, with a full sized pool with a panoramic view, & several hot spring spa pools to soak in, in swimsuits. My favorite had to be the Bubble Jet Hot spring pool, where you sit in a submerged white recliner chair in 40deg water, then when you press a button water jets come up through the chair to give you an invigorating warm massage. I miss it so much already! There was also a Doctor fish spa pool, where you soak your legs & the little fish suck away all your dead skin. Towels are provided at the pool, & staff will walk around periodically with trays of ginger tea. The pool is open from 7am to 10pm, so there's time for a soak before breakfast & after dinner.

The meals were fabulous, we knew that we had a choice of a set dinner or buffet, but after the first night's buffet dinner, with a mind numbing choice of food, the family all voted for buffet again the second night to try the food that we missed the first night. The spread ran the gamut from vegetarian to the best roast beef I had tasted in a while, from Taiwanese to International. Breakfast was just as delicious & full of variety, we ate so much we decided to skip lunch.

There are recreational areas, games rooms, pool tables as well as many organized programs to entertain guests including late night yoga and a Chinese opera performance after dinner, & various activities during the day which we eschewed for the hot spring pools.

My mum & friend joined the early morning walk to view the waterfall & catholic church. Unfortunately, about halfway up, mum realized she had taken on too much, & was struggling but determined to reach the church. She only managed by going really slowly & with help from my friend & Verna, the guide. When she reached the church, Verna arranged for a car to come up the gravel path, to pick mum up for the return journey instead of letting her navigate the steep climb down. Thank you Verna for taking care of us!

The hotel is located near the wufenqi waterfall, a little distance away from Jiaoxi town. But we had so much fun we never even thought of leaving the resort until we checked out.

Room Tip: Ask for the highest floor possible so that you can enjoy a quieter view. The hotel is only 7 storey...
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EvilCasey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRJ_PR, 公關經理 at Hotel Royal Chiao Hsi, responded to this review, January 28, 2014
Dear Mr,/ Mrs EvilCasey,
That's extremely kindness of you to write the massage of recommendation for the Hotel Royal Chiao Hsi. It warms our heart to heard your comments and the recommendation from your good friend .

We really appreciated your supports, as this is a recognition for the entire Chiao Hsi team, showing how we meet our diversified guests needs, with service that continually evolves to exceed guest expectations, as we continue to work hard together. How we serves our guests from the heart, providing service above and beyond our SOP, to make you feel right at home, as we meet each guest’s unique needs, creating memorable, personalized vacation memories!

We looking forward to your come again. Hope next time you will just see what you expected.

If you have any questions, please don't hesitate to contact with P.R.team.

Sincerely,

All staff of Hotel Royal Chiao Hsi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level 5 Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 13, 2013

Our second stop while touring Taiwan and while we knew to look forward to the hot springs at this hotel, it was still a pleasant surprise to us when we checked in. There was a lot to be pleased with, from the decor of the lobby, to the attentive and friendly service from the staff, and the room itself!

We stayed in their most basic suite which is known as 洋式套房, and it was a lovely and very spacious room, with a separate sofa and living area, and a small hot spring tub to get all cosy and romantic.

The facilities were pretty good and the naturally, the hot springs did not disappoint. There was an outdoor section which was nice as the cool air temperature contrasted well with the hot spring. The indoor section had three pools - a cold pool, and two hot pools of different warm temperatures.

Another welcome addition for us was the activity list that the hotel had which changes a little on a daily basis. We found ourselves taking part in the early morning outdoor trail walk to a nearby waterfall, doing simple art and craft work, and even making a little rice roll type of snack!

On top of the usual gym facility, the hotel also had an area for playing table tennis (three tables), three billiard tables, a soccer table, karaoke rooms, free wii or Xbox console plus use of room, and some computer games on PCs. It makes for a fun, and relaxing day spent at the hotel, moving from activity to activity at one's will and own time of leisure.

We also like to add we liked the gift shop and the first level designer gift shop. Each had unique items for sale and it was the first time we bought so much from gift/souvenir shops in a hotel.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GLHS-75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRJ_PR, 公關經理 at Hotel Royal Chiao Hsi, responded to this review, January 28, 2014
Dear Mr./ Mrs. GLHS-75,
Thank you for write the message of recommendation. It warms our heart to heard your comments. Close service is our consistent aim and thanks to feel it with your heart. We'll Keep improving, beyond your expectation and serve you better.

We serves our guests from the heart, providing service above and beyond our SOP, to make you feel right at home, as we meet each guest’s unique needs, creating memorable, personalized vacation memories! It's our pleasure to provide services to you. We looking forward to your come again. Hope next time you will just see what you expected.

If you have any questions, please don't hesitate to contact with P.R.team.

Sincerely,

All staff of Hotel Royal Chiao Hsi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 29, 2013

Grand entrance with style, and excellent service! Our package include BF and Dinner!
The Buffet varieties both BF and Dinner were outstanding - you can spend hours eating! Set Dinner available as well (at another restaurant) and quality of food were as good.

The hotspring - both indoor (no clothes with separate male & female) and outdoor were great. They have Dr.Fish Spa (for foot) but small amount compare to the ones you have to pay in other places but nice to have for kids to experience it.

Recreation area with table tennis, snookers + KTV available - a good place to enjoy after a full dinner.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zozo10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRJ_PR, 公關經理 at Hotel Royal Chiao Hsi, responded to this review, January 29, 2014
Dear Mr./ Mrs. Zozo10,
Thank you to write the message of recommendation for the Hotel Royal Chiao Hsi. It's pretty warm to heard your comments. Close service is our consistent aim and thanks to feel it with your heart. We'll Keep improving, beyond your expectation and serve you better.

It's our pleasure to provide services to you. We looking forward to your come again. Hope next time you will just see what you expected.

If you have any questions, please don't hesitate to contact with P.R.team.

Sincerely,

All staff of Hotel Royal Chiao Hsi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level 6 Contributor
99 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
Reviewed October 29, 2013

Bt suprise I arrived i this hotel for a 24 hour hotspring program. I really liked it; Very professional service, nice hotel and facilities and great hotspring. I will be back. I really envoyed the hotel.

Room Tip: the higher the room, the better...
See more room tips
  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reinardus v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level 5 Contributor
68 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed October 2, 2013

Overall, we had an excellent stay at the Hotel Royal Chiao Hsi. There was a package for US$330 that included one-night stay, access to their pool and hot spring facilities, dinner for two, breakfast for two, miniature golf, and round-trip transportation between Taipei Main Station and their property in Jiaoxi, Yilan County (about 1 hour each way, hotel bus). There were several programs/tours available for free such as a hike at the nearby mountain, and traditional Chinese opera with lucky draw raffle prizes. We back-calculated and found the package to be a reasonable deal, maybe 20% higher if to do it piece-meal. The excellent service really stood out at this facility -- Japanese levels of standards from introduction to the room, greetings and farewells on the bus, and attention to detail to say how the electrical cord was wrapped for the hair dryers. Great facilities for the pool and hot springs, and in-room bathroom for Japanese style bath. The food was good, not great -- it didn't really standout like the other parts of the experience, but good nonetheless -- the wine list was fairly priced where we had a good Italian red at their lowest US$33 level. Great get-away for one or two days from Taipei.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bentobox007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 5 Contributor
90 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed September 15, 2013

I didn't get to stay at the hotel but took up the buffet lunch cum 90min hot spring package for TWD2900 for 2 pax.

Right from the start of my email enquiries and reservation, the staff were most professional, efficient and helpful. They helped us arrange for their free shuttle bus services to/from Jiaosi Train Station.

The buffet lunch was very well worth the money for it's great variety of food. The 90 min private hot spring room also came with a small bottle of aroma therapy oil of your choice, 2 facial sheet masks, water, isotonic drinks, cookies, your own toilet/shower facilities, and a single day bed.

It was lovely just walking around the hotel, checking out the displays, and visiting the gift shop. It was overall a wonderful experience. Highly recommended!

  • Stayed September 2013, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank holplanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Yilan County hotels
1.3 mi away
Evergreen Resort Hotel - Jiaosi
Evergreen Resort Hotel - Jiaosi
#2 of 145 in Yilan County
398 reviews
17.0 mi away
Lakeshore Hotel  Suao
Lakeshore Hotel Suao
#1 of 145 in Yilan County
1,206 reviews
1.1 mi away
Wellspring by Silks
Wellspring by Silks
#3 of 145 in Yilan County
358 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Just Sleep @ Jiao Xi Hotel
Just Sleep @ Jiao Xi Hotel
#5 of 145 in Yilan County
508 reviews
5.1 mi away
Silks Place Yilan
Silks Place Yilan
#6 of 145 in Yilan County
270 reviews
0.9 mi away
Living Water Hotel
Living Water Hotel
#9 of 145 in Yilan County
178 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Royal Chiao Hsi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Royal Chiao Hsi

Property: Hotel Royal Chiao Hsi
Address: No.69 Wufeng Road, Dazhong Village, Jiaoxi Town, Yilan County 262, Taiwan
Location: Taiwan > Yilan County
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Yilan County
#2 Spa Hotel in Yilan County
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Hotel Royal Chiao Hsi 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
The hotel is located in the Wufengchi Scenic Area, less than 50 minutes in drive to the downtown of Taipei. The hotel uses a post-modern Zen style to combine with the childlike image of Yilan Country. Immersing in the pure hot spring, you may enjoy a broad eyesight through the French window, and overlook the extensive landscape of the Lanyang Plain while enjoying delicacies. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Hotel Royal Chiao Hsi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal Chiao Hsi Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing