I have enquired on a 4 person room on a particular date and Miss Yang responded that there is still vacancy with the quoted price. She asked me to confirm if i want to book. I replied her email the next day that i wish to confirm. After waiting for a few days, seeing no reply from her, i emailed her again asking what i should do next. She replied me that the room is already booked. I called her immediately saying that i have already confirmed the booking and why the room was still booked. She told me that i did not confirm the room type with her. WHAT????? How can she ignore the fact that i have sent her the confirmation and told me that i did not confirm with her? Liar!!!
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