We would like to compliment the exceptional service of Steve Gao, the manager of your concierge service of Evergreen Resort Hotel (Jiaosi). We checked in your hotel on the 8th July 2013. My wife was suffering from gastroenteritis and need to visit a pharmacy. At around 1030pm, we approached Steve Gao who was attending the concierge to enquire the location of the nearest pharmacy. To our surprise, he immediately offered to chauffeured us over. And within the next 15 minutes, we managed to buy the medicines at a pharmacy before he chauffeured us back. I would like to offer the highest compliment on the exceptional service he provide to your hotel guest. We have stayed in highly rated hotels around the world, and this is the first time we are writing an email of compliment. This is the kind of staff that will continue to make your hotel stand out among the rest. I will definitely recommend Evergreen Hotel (Jiaosi) to anyone who visit Yilan. Thank you again!
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