Rooms have a very bad musty feel. We are in the supposedly (last year) newly renovated wing on the third floor.
Wanted a double or a least King bed got too singles. Housekeeping did bring them together for us, however it had to be done in the centre of the room in front of the night stand, which took half the space of the room.
This mornings buffet breakfast was ok.. Asked two people for Soy milk, they looked at me as if I was crazy... Eventually asked a manager whom had to check with the kitchen (he himself had no idea what I was talking about) and his reply was no.
Asked for a poached egg and again ???!!!! Blank look on the cooks face so I opted to go with an omelette... Which I may add was pretty good.
Not sure what the rest of our two night would bring..... I would suggest to at least research Soy milk and poached egg... As every hotel we have been too around this beautiful country carried it as standard. For the record should managers read this Soy milk is an alternative to those that are lactose intolerant and for breakfast it would mean having cereal and in your coffee or hot chocolate..
One final thing the check in procedure was somewhat un-orthodox but... Pleasent all the same. Would have been better if we were told that someone would be with us in a moment to check us in whilst we relaxed in the lobby and enjoyed some complimentary warm face towels and veggie soup... :) and extremely puzzled faces, as when we did try to make our way to the front desk we would politely be escorted to our seat.. Lol. After clearly asking why we relaxed. :))
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- Also Known As:
- Grand Hotel Nuwara Eliya