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“An unusual hotel, worth a visit!”

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Heritance Tea Factory
Ranked #2 of 29 Hotels in Nuwara Eliya
Certificate of Excellence
London
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“An unusual hotel, worth a visit!”
Reviewed June 28, 2010

We arrived at about 4pm and left at 7am the next morning so this was a rather fleeting visit. First impressions: impressive location. Having driven on the long winding roads past the tea pickers, there was something very lovely about staying in an old tea factory - I don't suppose we will get the chance to stay in such a place again. It is a rather novel experience to stay here, and rather fun! Yes - the road there is bumpy, but this shouldn't put you off staying there, it is not that bad! Yes - the rooms are not particularly high standard, fairly small and with basic bathrooms. Yes - the staff are so attentive they border on irritating. But - I am so pleased we stayed here. There is something quirky and different about it - surely that's best to remember, and more fun than faultless service and smooth roads! I would recommend that you do stay here, for the one night. And make sure you have a massage - having had quite a few spa experiences in Sri Lanka, this massage topped them all!

  • Stayed June 2010, traveled as a couple
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Helpful?
Thank MrsAtticusFinch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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ahmedabad
Level 2 Contributor
3 reviews
3 hotel reviews
Reviewed June 22, 2010

This is the place people just dream of.....why I say so , u see in my photos. Beautiful tea gardens, cool dreamy breeze and a hotel that was once a Tea Factory...and still has the machines and levers around which the rooms and lobby is built. Its just amazing....with a great Spa....the perfect recipe for serenity. We just wish our stay was longer. The hotel has such wonderful staff who make you feel like royalty. There's a working turbine generator that they kick start every evening and the food is yummy. And so are the deserts.
An absolute MUST STAY.

  • Stayed June 2010, traveled with family
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Helpful?
Thank wavetingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level 6 Contributor
142 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed June 22, 2010

Enjoyed one night at hotel. Our room was small but comfortable. The bathroom needs some upgrading. Restaurant was excellent. Enjoyed a fabulous biriyana dinner. Great bar. Outside areas are fun and beautiful. The interior, public areas have been renovated to preserve old tea factory elements with modern comforts.

  • Stayed June 2010, traveled as a couple
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Helpful?
Thank cvalent9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi
Level 6 Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed June 22, 2010

We stayed at the Tea factory for 2 days and it was a excellent stay.Staying at a tea factory converted into a hotel was like travelling back in time.Although it was old It was very well maintained.The views from the rooms were very good and staying on a tea estate was a great exp.They also have a small tea factory where you can go and see how the tea leaves are processed and also pluck tea leaves etc.

  • Stayed March 2010, traveled with family
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Helpful?
Thank wildcatgirly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
1 review
Reviewed June 1, 2010

This is the perfect blanket of warmth in the Cold cold hills.I am a person who suffers from travel sickness and was a bit apprehensive about this trip all the way to Nuwara Eliya.But I am willing to fall ill on the way all over again just so that I can visit this Hotel.Structured around an old tea factory this place has a superb ambiance that beckons the weary to rest not only the body but their souls as well.Not hauntingly quiet but has a sense of silence that gives one total privacy and comfort to rest and rejuvenate at their own speed.Staff here are very warm,welcoming and friendly and not in the least bit overbearing or nosy.While one is left on his or her own at all times help appears like magic if needed,so in tune are the staff with the guest's needs. Although there is not a huge variety of food whatever that's laid down is given with such a sense of graciousness one just feels that its the best food in the world.The taste too is wonderful.Also if ever you need an extra bit of food not featured in the menu the staff go in to great lengths to try provide it.From the Gate keeper to the doorman to the front office staff,to the Executive Chef to the General Manager this Hotel has a unique set of people who not only serve at a unique hotel but have a unique way of serving.Thank you to all for making my stay memorable and my advice to anyone who is seeking relaxation for the body and the soul visit the Heritance Tea Factory,Unwind your soul will never be yours again.This is true I left mine there and will go back hoping to call it my own again

  • Stayed May 2010, traveled with friends
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Helpful?
Thank chaayani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level 5 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 30, 2010

Only had one night at this hotel. We had an upgrade to a deluxe room which was large with 2 big windows and a settee plus 2 armchairs. Large flat screen tv. Large bathroom with bat tub with shower overhead. No a/c but did have a heater which we did not use.
Buffet dinner and breakfast were both really good-possibly the best we had, especially the coffee.
Outside the hotel there are breathtaking views of the surrounding tea plantations and hills, and also the hotel has some very pretty English gardens.
Very nice hotel, but I did find the staff somewhat pretentious.

  • Stayed May 2010, traveled with friends
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Helpful?
Thank devonlassUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 22, 2010

Except for the appalling road leading into the hotel, the location, views, accomodation itself is magnificent. The insides of the Tea Factory is very well maintained, very quaint and cosy.

  • Stayed April 2010, traveled with friends
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Helpful?
Thank RosyAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heritance Tea Factory

Property: Heritance Tea Factory
Address: Kandapola, Nuwara Eliya, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #2 of 29 Hotels in Nuwara Eliya
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Heritance Tea Factory 5*
Number of rooms: 57
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Also Known As:
Heritance Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Tea Factory Hotel Nuwara Eliya

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