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Heritance Tea Factory
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Reviews (2,782)
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2,223 - 2,228 of 2,782 reviews
Reviewed June 22, 2010

Enjoyed one night at hotel. Our room was small but comfortable. The bathroom needs some upgrading. Restaurant was excellent. Enjoyed a fabulous biriyana dinner. Great bar. Outside areas are fun and beautiful. The interior, public areas have been renovated to preserve old tea factory elements with modern comforts.

  • Stayed: June 2010, traveled as a couple
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Thank cvalent9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2010

We stayed at the Tea factory for 2 days and it was a excellent stay.Staying at a tea factory converted into a hotel was like travelling back in time.Although it was old It was very well maintained.The views from the rooms were very good and staying on a tea estate was a great exp.They also have a small tea factory where you can go and see how the tea leaves are processed and also pluck tea leaves etc.

  • Stayed: March 2010, traveled with family
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Thank wildcatgirly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2010

This is the perfect blanket of warmth in the Cold cold hills.I am a person who suffers from travel sickness and was a bit apprehensive about this trip all the way to Nuwara Eliya.But I am willing to fall ill on the way all over again just so that I can visit this Hotel.Structured around an old tea factory this place has a superb ambiance that beckons the weary to rest not only the body but their souls as well.Not hauntingly quiet but has a sense of silence that gives one total privacy and comfort to rest and rejuvenate at their own speed.Staff here are very warm,welcoming and friendly and not in the least bit overbearing or nosy.While one is left on his or her own at all times help appears like magic if needed,so in tune are the staff with the guest's needs. Although there is not a huge variety of food whatever that's laid down is given with such a sense of graciousness one just feels that its the best food in the world.The taste too is wonderful.Also if ever you need an extra bit of food not featured in the menu the staff go in to great lengths to try provide it.From the Gate keeper to the doorman to the front office staff,to the Executive Chef to the General Manager this Hotel has a unique set of people who not only serve at a unique hotel but have a unique way of serving.Thank you to all for making my stay memorable and my advice to anyone who is seeking relaxation for the body and the soul visit the Heritance Tea Factory,Unwind your soul will never be yours again.This is true I left mine there and will go back hoping to call it my own again

  • Stayed: May 2010, traveled with friends
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Thank chaayani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2010

Only had one night at this hotel. We had an upgrade to a deluxe room which was large with 2 big windows and a settee plus 2 armchairs. Large flat screen tv. Large bathroom with bat tub with shower overhead. No a/c but did have a heater which we did not use.
Buffet dinner and breakfast were both really good-possibly the best we had, especially the coffee.
Outside the hotel there are breathtaking views of the surrounding tea plantations and hills, and also the hotel has some very pretty English gardens.
Very nice hotel, but I did find the staff somewhat pretentious.

  • Stayed: May 2010, traveled with friends
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Thank devonlassUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2010

Except for the appalling road leading into the hotel, the location, views, accomodation itself is magnificent. The insides of the Tea Factory is very well maintained, very quaint and cosy.

  • Stayed: April 2010, traveled with friends
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Thank RosyAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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