We visited this hotel ne year ago. I don’t know whether there changed anything, but I should say that we were treated like kings in this hotel. The stuff was polite and very kind. As we were the only visitors there the breakfast and the dinner were made specially for us (it was included in the price that we paid for the room). I am vegetarian and for me it was so nice that the chef made everything that I wanted. The serving was perfect. The kitchen was neat and clean and the chef of the restaurant was very nice and smiling person.
The manager was very attentive and always asked whether everything was ok.
I travel a lot and I have to say that the service in this hotel is worth 5 stars and it was better in Glenfall than in some 5-star hotels that I visited. It is hard to impress me, but Glenfall did it))))
- Official Description (provided by the hotel):
- The Glennfall Reach, a brand new sixteen room property designed with a mix of colonial and modern architecture boasting timber floors, king size beds and warm down comforters is located in the heart of Nuwara Eliya with a magnificent view of the highest peak of Sri Lanka “Pidurutalagala” and the namesake waterfall of Glennfall falling from the heights of Single tree hill, boasts of the finest temperate climate accommodation with warm cozy rooms, & warm supper served by friendly staff in a cozy basement restaurant. ... more less
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