Major problems here first there was no hot water and we had to change rooms and secondly the western menu needs to be seriously reviewed as most of the other guests were French, which is usually a good sign. We actually looked to take dinner elsewhere but there were not many alternatives. We complained directly to our tour company and the manager was very apologetic . It remains to see if the quality can be made more appetising for foreign guests. Please remember this location is at 2000m or 7000ft and take warmer clothing if you are travelling in the winter months
- Official Description (provided by the hotel):
- Surrounded by lush greenery, Heaven Seven Hotels is located in the peaceful Nuwara Eliya. Free WiFi is available at all areas and guestrooms come fitted with a private balcony. The accommodation is located 1.6 km away from both Nuwara Eliya Golf Club and Royal Colombo Golf Club. Enjoying panoramic mountain views, all the rooms feature a flat-screen TV, a dining area including an oven and a dishwasher. There is also a private outdoor terrace and an attached bathroom. Guests can utilize the free motorbike rentals and free parking facilities. The friendly staff at Heaven Seven Hotels can arrange for various activities including horse-riding, cycling and hiking. Other facilities include car rentals and barbecue facilities. Traditional Sri Lankan-style meals can be enjoyed at the on-site restaurant. Room service is available and packed lunches can be arranged. ... more less
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