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“its a trap”
Review of Collingwood Hotel

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Collingwood Hotel
Ranked #29 of 31 Hotels in Nuwara Eliya
Reviewed February 15, 2014

They sell the room far too expensive. The bathroom stinks of mold, the shower head was broken, dust everywhere, the cushion was stone hard, internet wasn´t working.
Also, i ordered a curry in the restaurant. It came without rice..
When i received the bill the next day, i had to pay extra for the rice! And i mean a lot! .. Tax and service charge came on top!
I felt very bad when i left.
Not to recommend!

  • Stayed: January 2014, traveled solo
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2  Thank Anja S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 6, 2014

Owners of this hotel think that they can cheat on their guests. The first problem was the fact, that before our stay, we agreed to pay 2500 rupees per room per night, but eventually we had to pay more. Unfortunatelly at the beginning of our stay, we signed a piece of paper, where, besides personal data, were small notation, that they overcharge 10% of whole amount of money. Additionally, when we wanted to pay one day at evening, they didn't agree and said that we will pay the next day. It was because we could move to another hotel for one night, if we found out that they will overcharge us.
The second problem was the fact, that when we said at the evening that we will be leaving the next day, they turned off hot water (in Nuwara Eliyia was very cold at the time).
I don't recommend this hotel!!!

  • Stayed: January 2014, traveled as a couple
    • Sleep Quality
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2  Thank Ewelina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2014

Dont even get close to this place, they have no idea of what they do. Food desgusting after waiting more than one hour. We asked plain grilled chicken for the baby and it was covered of ketchup, onion soup cold with black burned bitter onions, steak covered of salt, chips brown and cold, sweet and sour chicken in a fluo sauce. They also charged 10% service charge without advising in the menu. Staff rude and unprofessional. Very bad experience.

  • Stayed: January 2014
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2  Thank KatSicily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2014

This hotel is terrible. The rooms are rundown and I had to chase the staff to obtain towels and soap an hour after checking in. The reception was empty when I went looking for help and staff were outside chatting with little regard for their 'guests'. Pigeons are nesting in the roof so the top floor is noisy. In addition to this, I was told that they would accommodate my driver but in fact he was left to sleep in his car in the cold. After a couple of hours I departed and forfeited the 1000 rupees deposit.

Stayed: January 2014, traveled solo
1  Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

Poor hostilities, rude staff, low quality expensive food, not recommend for stay all I say is bad bad bad bad should not stay ever only thing good about this place is location and that's it. Must say this is the worst hotel in unwary eliya

Room Tip: Do not stay at this hotel
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  • Stayed: October 2013, traveled with family
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2  Thank Somadewa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

nuwara eliya is a great destination , in fact we liked it better than kandy .. as we reached without booking , it took us some time to settle .. collinwood is an average stay hotel with only advantage of its location & price .. rooms are very average with not much facilities ..

Room Tip: please do check rooms before you finalize them ..
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  • Stayed: August 2013, traveled as a couple
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1  Thank Maqsud D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2013

We stayed there two nights. All rooms of the hotel were still empty and all doors of the empty rooms were open all the time (so we could see all rooms). They charge different prices for all rooms, for expample "lake view" is 10 Dollar more (the other side is much calmer, because there is no traffic). It is very expensive for what you get: A basic room with a lot of things which are not working. No warm water, televison and telefon were not working. We asked the manager to fix it, he said three times that he is going to do that, but it never happend and in the end they are charging you an extra 10% service fee on the room price...
Nuwara Eliya is very expensive at all, that is why we took this hotel, but it would have been a better choice to spend a little more and take another one, or to skip Nuwara Eliya.

  • Stayed: July 2013, traveled as a couple
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2  Thank Yvonne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Collingwood Hotel

Address: No. 112 Badulla Road, Nuwara Eliya, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #29 of 31 Hotels in Nuwara Eliya
Price Range: $106 - $107 (Based on Average Rates for a Standard Room)

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