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“bit overpriced for what it is”

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Tanzanite Mount View Hotel
Ranked #17 of 29 Hotels in Nuwara Eliya
Germany
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“bit overpriced for what it is”
Reviewed March 11, 2012

The rooms are clean and nice, but a bit overprized for what they are and compared to other guesthouses. There is no rubbish bin and make sure you switch on the boiler a few hours before you want hot water. Water pressure is not great, but that is a general problem I guess. If you book a driver through them make sure, you directly speak to the driver and do not let them put the money for the driver on the room bill. In our case the manager arranged a driver for us, and didn't communicate our ideas enough, so we had a fight with the driver.

The location is away from town so make sure you have a print out of the map from their homepage. ( http://www.mountviewcottages.com/ ) It took our driver several phone calls to find the place. There is a temple accross on the other side of the valley, so you will wake up at five o'clock in the morning. Dinner is basic. Wifi is good and free.

Although they say on the homepage that they have any type of mobile and laptop charging facilities, they didn't have a micro usb charger.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank srilanka c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mountviewsrilanka, Owner at Tanzanite Mount View Hotel, responded to this review, February 22, 2013
Thank you for taking the time to write a review. Your feedback is very important to us, as we try hard to ensure every house guest has a memorable stay. We will upgrade our service and stranded very soon.Please visit next vacation.We will offer excellent and best service for you.sorry for any inconvenience.Hope to welcome you back to MountView in the future. Kind regards,Kasun & Shiromi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
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Singapore, Singapore
Level 4 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 4, 2012

Not sure about the rave reviews, but we had a terrible experience at this place. The furniture was simple and utilitarian, which would have been all right if the room did not also have a very strong smell of cat urine... we complained about this, and were given some air freshener to mask the smell.... not exactly a good solution.

In a place where it gets pretty cool at night, having hot water that barely dribbles out of the shower head is NOT a good thing. Not having a fan is OK as it is cool, but leaving the window open also meant being woken up at 5AM by fairly loud chanting as well as passing vehicles.

We are not expecting much, but to be shivering when showering, being woken up pre-dawn and having to put up with the smell just left a very bad taste in our mouths.

There was another couple that checked in the same night as us, and we overheard them the next morning asked for a refund for the second night as they wanted to move out to another hotel (for unspecified reasons).

The one redeeming feature of our stay was the excellent local breakfast we ordered for the second morning. However, comparing the cost of this meal with identical dishes and servings elsewhere, it was 30% higher than average. Yes, breakfast is NOT included in the price.

Service was ok, the people where relatively friendly, but for the price this place is charging (compared to other properties in the same category), I would not recommend it at all.

Room Tip: Our room on the main floor had terrible water pressure. Hopefully rooms on lower floors would be be...
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SagiGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mountviewsrilanka, Owner at Tanzanite Mount View Hotel, responded to this review, February 22, 2013
Thank you for taking the time to write a review. Your feedback is very important to us, as we try hard to ensure every house guest has a memorable stay. We will upgrade our service and stranded very soon.Please visit next vacation.We will offer excellent and best service for you.sorry for any inconvenience.Hope to welcome you back to MountView in the future. Kind regards,Kasun & Shiromi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watford, United Kingdom
Level 5 Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 1, 2012

We spent 2 nights at this beautiful place run by an amazing couple Shiromi & kasun. They were extremely helpful even before we got there and once we were there you just felt as if you’re at home. Prices are reasonable and the place is clean and well maintained. We stayed on HB basis and they were even pretty flexible when it comes to when we wanted to have our meals and ok no problem was always there answer. I would truly visit this beautiful place again and would recommend the place to anyone who wants to visit Nuwara Eliya. Ohh also just to add the view from our room (Room with balcany is pretty amazing ) :)

Room Tip: Pick a Room with a balcany. The view is pretty cool
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christopher_Ranasing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mountviewsrilanka, Owner at Tanzanite Mount View Hotel, responded to this review, August 27, 2012
Thank you for taking the time to write a review. Your feedback is very important to us, as we try hard to ensure every house guest has a memorable stay. We are delighted you enjoyed our cottage and hope to welcome you back to MountView in the future.
Kind regards,Kasun & Shiromi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 23, 2012

Not sure about the rave reviews below. To me this place was neither good or bad but was simply average.

Pros: The rooms are reasonably comfortable and very clean. The views are quite pleasant (although not overly exciting). The staff are pleasant.

Cons: It is right on the outskirts of the town which is somewhat inconvenient.The food served is quite poor - boring and stodgy (we had both the included breakfast and dinner - both the meals we had were sri lankan although they also had western food available).

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jenny288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mountviewsrilanka, Owner at Tanzanite Mount View Hotel, responded to this review, February 22, 2013
Thank you for taking the time to write a review. Your feedback is very important to us, as we try hard to ensure every house guest has a memorable stay. We will upgrade our service and stranded very soon.Please visit next vacation.We will offer excellent and best service for you.sorry for any inconvenience.Hope to welcome you back to MountView in the future. Kind regards,Kasun & Shiromi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 18, 2012

MountView Cottage is a real gem! This is one of the friendliest guest houses in Sri Lanka. Rooms are immacutale and the owners are very friendly and welcoming. The food is good and the view from the guest house out across the valley are superb. It is hard to find a better deal in Sri Lanka.

Room Tip: Room 101 (deluxe double) has a great little balcony overlooking the valley
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mountviewsrilanka, Owner at Tanzanite Mount View Hotel, responded to this review, August 27, 2012
Thank you for taking the time to write a review. Your feedback is very important to us, as we try hard to ensure every house guest has a memorable stay. We are delighted you enjoyed our cottage and hope to welcome you back to MountView in the future.
Kind regards,Kasun & Shiromi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 5 Contributor
65 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 17, 2012

I really don’t understand the rave reviews for this place. We booked a night here after reading all the great things on Trip Advisor and really wish we hadn’t.

Firstly, the guesthouse is a long, long way out of Nuwara Eliya. The walk into the town is OK but the walk back is mostly uphill and quite a stretch.

The room was sparse and very poorly lit. There was one energy saving lightbulb for the room which made it look very stark. We had a balcony with a pleasant view, but nothing Earth-shattering. In all fairness the place was spotlessly clean but we didn’t feel at all comfortable.

The two main gripes I had were the lack of heating and the beds. Nuwara Eliya in December is cold. Far too cold to sleep comfortably in a room with a tiled floor with no heating. Blankets were provided but we were still cold.

Also, the beds are uncomfortable and tiny. I am not a tall man (I’m about 170cm tall) but my feet were hanging over the end of the bed. The mattress was thin and uncomfortable too – not really a great combination for a good night’s sleep.

Breakfast the next day wasn’t great– some fruit and toast that managed to be dry and soggy at the same time.

Another very important thing to note is that at the bottom of the valley is a Buddhist temple. They start at 5am for morning prayers which are broadcast very loudly through a loudspeaker system. No human being alive could sleep through this, so if you want a lie in then avoid this guesthouse. Not that the bed is comfortable enough for you to want to. In all fairness this would be an issue for all the guesthouses in this part of the valley and is not the fault of the MountView. But it is definitely worth knowing!

All in this was a forgettable stay. I would not return.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank The_Great_Stuartio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mountviewsrilanka, Owner at Tanzanite Mount View Hotel, responded to this review, February 22, 2013
Thank you for taking the time to write a review. Your feedback is very important to us, as we try hard to ensure every house guest has a memorable stay. We will upgrade our service and stranded very soon.Please visit next vacation.We will offer excellent and best service for you.sorry for any inconvenience.Hope to welcome you back to MountView in the future. Kind regards,Kasun & Shiromi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoi An, Vietnam
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 10, 2012

Great place with amazing views. The scenery is magnificient.
Its runned by a lovely couple who are more then helpfull for all your needs. The rooms are nice and very clean, the food is good and they have a nice breakfast. Certainly would recommend this place for a stay in nuwara eliya.
Note: they prefer reservation and they also arrange pick ups.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elkemartijn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mountviewsrilanka, Owner at Tanzanite Mount View Hotel, responded to this review, August 27, 2012
Thank you for taking the time to write a review. Your feedback is very important to us, as we try hard to ensure every house guest has a memorable stay. We are delighted you enjoyed our cottage and hope to welcome you back to MountView in the future.
Kind regards,Kasun & Shiromi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tanzanite Mount View Hotel

Property: Tanzanite Mount View Hotel
Address: St Andrews Drive, Nuwara Eliya 22200, Sri Lanka
Location: Sri Lanka > Central Province > Nuwara Eliya
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #17 of 29 Hotels in Nuwara Eliya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tanzanite Mount View Hotel 3*
Number of rooms: 7
Official Description (provided by the hotel):
This is Formerly 'Mount view Cottage nuwara eliya. Warmly welcome to Tanzanite mount view Hotel. We are proud to say our hotel is located in the border of highest mountain in Sri Lanka. Nuwara-Eliya is more about cooler climate relaxing getaway from the busy hectic hotter Colombo life or any other busy life Sri Lanka cities. Specially things to see: beautiful greenery hills, fresh vegetable farms, dairy farms, delicious fruits and beautiful flowers, most of tea plantations. You can choose best of the hotel accommodations and cuisines, and many detours to find some history. Enjoy and relax panoramic view of hill country valuables. ... more   less 
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Also Known As:
Mountview Cottage Hotel Nuwara Eliya

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