I spent two days in the Langdale by Amaya in September 2011. We were the only guests which was bit surprising given the fact that other hotels in Nuwara Eliya were full. The property looks well, but is missing some of the final touches to justify the price. It's main draw is the swimming pool that has spectacular views. The rooms are fine, but again for the price the bathrooms could be more elaborate and the room decoration less cheesy - artificial fireplace like heaters.
This goes also for other equipment - wanted to rent bikes. They asked for 15 USD per day per bike, however the bikes provided were cheep and heavy Chines bikes. One could not change the gears and one bike's breaks were not properly working. When we complaint they apologized and we decided to go for a walk instead.
While checking out the front desk staff did not know how to operate the card terminal. So it was me who did the entire transaction. In addition we were given contradictory information on drink prices.
The food was great, especially the starters. Mains seem to be rather overpriced.
Conclusion: the hotel management should invest into staff training and the hotel equipment to justify the high price. It is a stunning place, but for this price one would expect little bit more.
- Official Description (provided by the hotel):
- The winding brook dances off the crystal veil of the Devon Falls and prances through perfectly manicured Tea gardens that date back to the 18th-century caressing them from above are the azure heavens that date back to the beginning of time itself… The Langdale sits proud amidst this theatre of pure indulgence. An exclusive luxury boutique space designed to inspire the senses, tickle the imagination, rejuvenate mind, body and soul. The pursuit of happiness must surely end here! ... more less
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- Also Known As:
- Langdale By Amaya Hotel Nuwara Eliya