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Reviewed January 28, 2017

The hotel is very nicely located in Nuwara Eliya. The dinner was very tasty, with 5 courses. The staff is friendly and very helpful. If you come to this region, be prepared that the weather is really cool/cold, and for us, the room was a bit cold as well. But it is a nice and not expensive hotel for short-term visit of the region.

Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Orsi_DV
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_OakRaySenani, Front Office Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded January 28, 2017

Dear Sir/Madam, It is very interesting and inspiring to see your review on Trip adviser after your recent stay at our hotel. Words are inadequate for us to send our gratitude and sincere thanks for your GREAT REVIEW published on Trip adviser. In your review we found so much of compliments to our staff, facilities offered as well as our food. Thank you very much and looking forward to have you again at Oakray Summerhill Breeze Nuwaraeliya.

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Reviewed January 17, 2017 via mobile

We were 3 and had made prior booking in Oakray Summerhill breeze through our tour operator. The room alloted to us initially was dingy and small and didn't have an extra bed. I asked for a change of room and the manager obliged. There was no elevator and we had to climb 2 floors to our room. The room was average and the bathroom was very small. The buffet spread for breakfast was OK.

Date of stay: January 2017
Trip type: Traveled with family
Thank SRSHOBA
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_OakRaySenani, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded January 19, 2017

Thank you madam, for the time taken to pen a few words about your stay at the ‘Oakray summer hill breeze’ Nuwaraeliya.
The few shortcoming have been noted and the management informed,
Steps to be taken to put it right.
It only enjoys us and helps to see that your stay goes from good to excellent and this will be during your next visit.
Wishing you all the best.
Best regards,
Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2016

Nice clean hotel located at the top of the hillside above the racecourse. it doesn't have many facilities like gym,Vehicle Parking,working area,Garden.Breakfast was avoided of options and the dinner options were also good. The front office team was pleasant & realy good welcoming.
only problem is that they don't have lift and it makes very difficult to climb up and down

Date of stay: September 2016
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
2  Thank Passarma
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_OakRaySenani, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded October 2, 2016

Thank you madam, for the time taken to pen a few words about your stay at the ‘Oakray summer hill breeze’ Nuwaraeliya.
The few shortcoming have been noted and the management informed,
Steps to be taken to put it right.
It only enjoys us and helps to see that your stay goes from good to excellent and this will be during your next visit.
Wishing you all the best.
Best regards,
Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2016

We stayed for 2 nights, enjoyed very attractive views of the city from our room and dinning hall, in a good drizzling weather. Room amenities including heater was good. Food so so, not much verity in the breakfast buffet.

Room tip: Lower Floor is good as this has stairs
Date of stay: August 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank Badar L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_OakRaySenani, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded September 19, 2016

Thank you sir for the time you took to pen a few words about you stay at our hotel “Oakray summer hill breeze”.
Your comments Encourage to go from good to excellent.
Sorry About the B’fast will look into it with interest for sure you will come back the next time you come to Srilanka.

Manager...

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Reviewed September 9, 2016

We spent 2 nights. On the first night our room was on the topmost level. As my sister has back issues and my brother-in-law has health issues, we asked to change to a lower floor. The manager at reception, though very young, was very pleasant and apologised that they could not make a change as it was fully booked but ensured that it gets changed the next day. Was pleasantly surprised the next day when they gave us a room at the lower level. Food was good and cheap.
Very friendly and polite staff.
Only set-back - poor wifi

Room tip: Go for lower floors
Date of stay: August 2016
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
4  Thank CarolinedDR
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_OakRaySenani, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded September 19, 2016

Thank you sir for your comment about you stay at your hotel.
First let me ask you about the health of your sister and brother in law.
We in the Hospitality trade will work into your comfort and this in what we did in changing your rooms. your comment will only helps us to do much better excepted. we will look into the wife problem soon.
Thank You,

Manager..

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