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“Appreciated it in the end” 4 of 5 bubbles
Review of Heritance Ahungalla

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Heritance Ahungalla
Ranked #1 of 2 Hotels in Ahungalla
Certificate of Excellence
London
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Appreciated it in the end”
4 of 5 bubbles Reviewed December 4, 2007

When we i read the inital review for this hotel i read all about eh room that smelt of mold. Well imagine my amusement(not ) after God knows how many hours of travel we arrive....hotel looks lovely...we check in...all good. We get showed to our room - we get showed around and then everyone stands still as the expected tip needs to be handed over. Fine, not great but fine. I then start having an asthma attack, due to the strong smell of mold. Yep I've got the moldy room!!!! We ask to get moved, which was quick and efficient, but i was really annoyed when another tip was expected. At this point i have to say that ws one of my main annoyances about Sri Lanka. of course when you travel to a less fortunate country you expect to tip, but i got out hand.
Anyway, hotel was ok...room was nice, good size, bathroom great...Again slight annoyance, they cleaned everyday, but i didn't always think it was that thorough-.
The food was fabulous, although we never had the buffet dinner,we ate mainly (when at the hotel) at the 24 h place. the top resturant wasn't open as the hotel wasn't busy enough.Brekafast were wide ranging and very tasty no complaints here.
Great gym. which no one uses and it has a fabulous views out to sea- it felt like my own personal gym.
The views are great , and the beach is wonderful, never crowded . Once you've told the beach touts that you'll buy something they're pretty good and leave you alone. I'm not sure when they're adding it, but there is no Spa on site, somoen comes in to do massage. I went down the road Eden Hotel & Spa, which i would definitely recommend. Spa is lovely-and they have great food aswell if you want to go for dinner. On the whole the Heritage was lovely, did the job, just a few annoyance, but mainly good.

  • Liked — beach and the waffles at breakfast
  • Disliked — constant need for tipping
  • Stayed October 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Tamster18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahungalla_Heritance, General Manager at Heritance Ahungalla, responded to this review, January 23, 2014
Dear Valued Guest,

Thank you for selecting Heritance Ahungalla as your Holiday destination. Thank you for choosing Heritance Ahungalla as your holiday destination. Thank you also for taking the time and trouble to post a review on Trip Advisor recounting your stay with us. We greatly appreciate your positive feedback and look forward to your return to Heritance Ahungalla.

Once again, thank you for your valuable review and I hope that your next visit to us will not be too long as we are all looking forward to welcoming you again at Heritance Ahungalla. Until then please take care and keep in touch.

Yours Sincere Refhan Razeen, General Manager at Heritance Ahungalla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Telford, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed December 2, 2007

This place is immaculate. From the large infinity pool to the superb restaurants, we had a wonderful time. The staff could not be more helpful and we cant thank them enough for the way they made our stay very special.

Tipping is common here and to be honest the staff were that good we felt guilty if we forgot, 100 rupees (about 50pence) was sufficient on most occasions, and they really do appreciate it

If you have kids though i would avoid it, the beach is fairly treacherous and the life guards have to work overtime because of the dangerous undercurrents.

We went there purely for the relaxation and for the chance to see a bit of sri lanka, there is plenty to see and do and the excursions were pretty fairly priced.

Highly recommend this place for a place to chill.

  • Liked — always clean
  • Disliked — no dislikes
  • Stayed November 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Been_there_d0ne_that
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahungalla_Heritance, General Manager at Heritance Ahungalla, responded to this review, January 23, 2014
Dear Valued Guest,

Thank you for selecting Heritance Ahungalla as your Holiday destination. Thank you also for taking the time and trouble in reviewing our property and we greatly appreciate your positive feedback. We are happy to note that our product and level of service have fulfilled your expectation and we are pleased to know that you have found our accommodation a perfect value. We look forward to welcome you again at Heritance Ahungalla. Until then please take care and keep in touch.

Yours Sincere Refhan Razeen, General Manager at Heritance Ahungalla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth England
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed November 4, 2007

Superb Hotel. Wow what an entrance. Truly loved this hotel. Staff so friendly. Stunning hotel and beautiful rooms. Food to die for. Great swimming pools. All in all a truly great hotel.

  • Liked — Truly beautiful hotel in every aspect
  • Disliked — Beach Boys
  • Stayed October 2007, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank inneedofadventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahungalla_Heritance, General Manager at Heritance Ahungalla, responded to this review, January 23, 2014
Dear Valued Guest,

Thank you for selecting Heritance Ahungalla as your Holiday destination. Thank you also for taking the time and trouble in reviewing our property and we greatly appreciate your positive feedback and look forward to your return to Heritance Ahungalla. Until then please take care and keep in touch.

Yours Sincere Refhan Razeen, General Manager at Heritance Ahungalla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed September 7, 2007

It took us 5 hours in a minibus to arrive to the hotel from Colombo (120 km trip) and few attempts to move to a less moldy room (the rooms are nice and people are very friendly). You quickly realize you’ll be facing the same menu for 8 days at the same restaurant (there is nothing around, and don’t be fooled by hotel “choices” – none was available). The beach is unapproachable – even when the waves and the weather cooperate (July is Monsoon season for the west side of the island) beach vendors would not go away. If you plan trips to other parts of Sri Lanka, well, think again. Getting anywhere from Ahungalla takes many hours by train or bus (we were hoping to visit Kandy which turned out to be 7 to 8 hours trip!). In short, there is absolutely no need to travel all the way to Sri Lanka to be locked in a hotel with no options, no usable beach, and nowhere to visit.

  • Liked — nice room design
  • Disliked — moldy, remote, same menu
  • Stayed July 2007, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank Ilike2travel55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahungalla_Heritance, General Manager at Heritance Ahungalla, responded to this review, January 23, 2014
Dear Valued Guest,

Thank you for selecting Heritance Ahungalla as your holiday destination. Thank you also for taking the time and trouble to comment on Trip Advisor. We are very concerned about the remarks you have made and thankful for bringing it to our notice.

We have noted your comments with concern and immediate steps will be taken for improvement where necessary. We look forward to you return to the Heritance Ahungalla. Until then take care and keep in touch.

Yours Sincere Refhan Razeen, General Manager at Heritance Ahungalla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heritance Ahungalla

Property: Heritance Ahungalla
Address: Galle Road, Ahungalla 54041, Sri Lanka
Location: Sri Lanka > Southern Province > Ahungalla
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Ahungalla
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heritance Ahungalla 4.5*
Number of rooms: 152
Official Description (provided by the hotel):
Welcome to a beach hotel where style and substance mix like a classic cocktail. Just as the turquoise infinity pool seems to blend into the ultramarine Indian Ocean, award-winning cuisine fuses the best of east and west. Welcome to Heritance Ahungalla, where we weave a little magic into your holiday memories while promising you the finest hospitality and best luxury services among Sri Lanka beach hotels. ... more   less 
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Also Known As:
Heritance Ahungalla Hotel Ahungalla
Ahungalla Heritance Hotel
Heritance Hotel Ahungalla

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