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164 - 169 of 2,532 reviews
Reviewed February 6, 2021 via mobile

We stayed one night here on July 2020.We were in highest floor.Our room was amazing and clean comfy with a fantastic views of the ocean.The kids and other pools were very attractive and we enjoyed them very well. The hotel restaurant was very clean and sanitized.Foods was so delicious with the variety of foods.Kitchen team was assured the serve what ever you want in line with Covid guideline.Hotel staff were very friendly and the service was great.Energy and quick service of bar staff irrespective of how busy they are with many request superb. Thank you for your warm hospitality,your service was exceptional.We enjoyed our stay a lot.I must say that everything was excellent and good value for money. I must say that everything was perfect and highly recommended this hotel for all in all

Date of stay: July 2020
Trip type: Traveled as a couple
4  Thank roshaniw2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RIU Hotels and Resorts, Owner at Hotel Riu Sri Lanka, responded to this reviewResponded February 11, 2021

Dear Roshani,

Thank you for choosing RIU Hotels & Resorts. We appreciate you taking the time to share your experience!

To provide each guest with an exceptional, personalized experience through our friendly service is what we strive for, and we are delighted to hear you enjoyed your stay with us.

We can´t thank you enough and certainly, we will be sure to share these kind words with our entire team!

It is our hope that you offer us the opportunity to host you again soon!

Warm regards,

Hotel Riu Sri Lanka
Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2020 via mobile

One of the best hotel which I have went in my life and it’s an amazing place to enjoy with your friends. Unlimited beverages, unlimited food and excellent service from the staff as well. Highly recommended hotel for your next holiday in Sri Lanka. (Hopefully if the COVID situation is over )

Date of stay: August 2020
Trip type: Traveled with friends
2  Thank sandarangae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 19, 2020

We, a group of friends stayed at the hotel. Poolside bar was pretty decent and there were plenty of local guests. There was a good variety of food and it was delicious. At night there was a musical show with a live band and the crowd enjoyed it to the fullest. Rooms were spacious and comfortable and the overall experience was quite good.

Date of stay: September 2020
    • Location
    • Cleanliness
    • Service
Thank ncpasan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 18, 2020

We had 160 PAX office trip at RIU. Sisitha Sales Manager given us fullest support. We had team building outdoor training at their premises in morning. At the evening we had a office function with Indian chairman on Zoom. Internet connection, projector
and other equipment needed for function was really well provide by the hotel. Unlimited food & unlimited liquor increased our fun. Next day morning we had great time in the pool with pool bar. They have planned very well. Thanks for Sisitha and IT director in RIU.

Date of stay: September 2020
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
1  Thank preshans2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 15, 2020

I had a wonderful time at Hotel Rui with my Old school Mates.
The Hotel staff was exceptionally Hospitable. including the General Manager.
All the health and safety measures were in place.
The verity of food is rally nice. Would have enjoyed more of Sri Lankan Cuisine
We really enjoyed the evening musical entertainment by the pool side
Would highly recommend and would love to visit again
Dr Chula Goonesinghe - Sri Lanka

Date of stay: August 2020
1  Thank 284chulag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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