Alpa has previously received favorable comments, and Alpa received a 2013 award from TripAdvisor. Hence, you don’t need a repeat of what has already been said.
My review will focus on what it's like to be a long-staying customer at Alpa.
OVERALL SUMMARY OF THIS REVIEW: If you have a need for a hotel for a longer stay in greater Cebu, you may want to consider Alpa City Suites. In my opinion, Alpa’s routine amenities, which are mostly quite good by Philippines standards, can make a longer stay more comfortable than many other choices in Cebu. Many of Cebu’s most popular tourist sites and malls / restaurants are within a P125 (or less) taxi ride from the hotel. If you are budget-minded, jeepneys are available near the hotel for transportation to many destinations. Alpa’s small kitchenette is very helpful and convenient, especially if you’re diet-conscious, or if you get tired of always eating out. Cheerful attitudes and good customer service appear to be the norm at Alpa. The hotel restaurant serves good food at reasonable prices. The breakfast buffet, included with the room price, is well-above average for Cebu and the Philippines.
If you need details, I encourage you to keep reading.
DETAILED COMMENTS: Due to unforeseen circumstances, my stay in Mandaue / Cebu was extended to a total of about 30 days. Initially, my stay was scheduled for seven to 11 days. I had the opportunity to move to a different hotel several times during my unplanned lengthy stay in Cebu.
There are many hotel alternatives in the greater-Cebu area. Since it’s currently the rainy season, and the low tourist season, getting a room reservation on short-notice would not have been a problem. However, I chose to stay at Alpa, and not change hotels. Remarkably, it was an easy decision to stay at Alpa. What follows are some of the reasons I preferred to stay, and I did not change hotels.
The Alpa rooms have a small kitchenette, including both a medium-size refrigerator (with a moderate freezer compartment), and a microwave oven. Many hotels in Cebu have a very small refrigerator, only, with no freezer compartment. For a short stay, a small refrigerator with no freezer is fine. But, I like a particular brand of ice cream while away from home, and having a freezer to store it is necessary. The refrigerators at Alpa have room for numerous items, even though Alpa’s convenience mini-bar takes up some space. I had no problems keeping ice cream, bread, leftover food from restaurant take-outs, several 2-liter bottles of cola, yogurt, fresh fruit, bread, and other items. A microwave oven, in each room, is not too common in Cebu, even in the higher-priced hotels. For long-staying travelers conscious of their diet and expenses, it really helps to occasionally buy food at a market, and preparing it in your room.
The breakfast buffet is a highlight of the hotel stay, and it never disappointed me…..NOT EVEN ONE TIME! It has numerous main-course items (e.g., today, it had Bistec Tagalog, chicken croquettes, and a couple of other items). Eggs are cooked, to order, if desired. A high-quality soup is always available. The brewed coffee is good, and could be a lot better if they used slightly more coffee in its preparation. The coffee has good flavor, but it was simply too weak, most of the time. Nevertheless, I recommend it!
I found the overall customer-service attitude at Alpa to be better than most hotels. Also, it seemed most of the employees enjoyed working at Alpa. Frequent smiles by employees, combined with overall good customer service, can often be attributed to good hotel management, fair compensation of employees, and good work conditions.
ANECDOTE: On one occasion, I had an embarrassing emergency, and since I was traveling alone, I had to ask for unusual assistance for a short time. A young hotel employee cheerfully came to my room, and provided help that was urgently needed. He expected nothing in return for his help, but I insisted on an immediate gratuity. OK….OK….I will tell you, exactly, what happened. LOL! While performing my routine exercise regimen, I dislocated my shoulder. I was about one kilometer from the hotel, at the time of dislocation. A shoulder dislocation, if you don’t know, is a true medical emergency, and immediate medical attention is required. A shoulder dislocation means the arm bone is dislodged, temporarily, from the shoulder socket. Immediately after the injury, I knew I had a problem, but the pain was manageable, so I decided to go back to the hotel to take a shower, prior to heading to the hospital emergency room. Waiting, and not heading to the hospital, immediately, and returning to the hotel, first, was a big mistake on my part. About five minutes after the dislocation, and while in my room cleaning up prior to going to the hospital, the pain became overwhelming, and I could no longer move my arm in any direction without severe aggravation and even more pain. Thus, I was unable to dress myself, and I called for help from the hotel. The Alpa employee was there in a few seconds, and he helped me put my clothes and shoes on. Then, he helped me get a taxi. NOTE: I was offered an ambulance, but I cheerfully declined. LOL! Those of you familiar with the ambulance service in most cities in RP will understand my attempt at humor.
- Official Description (provided by the hotel):
- The newest all-studio suites hotel. Strategically located at the border of the cities of Cebu City and Mandaue, we are very near major shopping malls (SM Mall, Ayala Mall and Terraces, Park Mall), Cebu Business Park and Asiatown IT Park, churches restaurants, Cebu International Convention Center, the seaport, white sand beaches and the international airport. ... more less
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- Also Known As:
- Alpa City Hotel Mandaue
- Alpa City Suites Cebu Island/Mandaue