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“Just like home”
Review of Swat Serena Hotel

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Swat Serena Hotel
Ranked #1 of 1 Hotels in Saidu
Peshawar
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Just like home”
Reviewed August 23, 2012

Swat serena was not a hotel, it was more like a home. Its lush green lawns, courteous staff and excellent rooms coupled with nice food makes it a perfectplace to stay at.
The most beautiful aspect of staying at Swat Serena is the friendly and helping attitude of its staff. They are all always ready to go an extra yard, particularly Mr. Saeed at the Front office.
I highly recommend this place to stay in.

Room Tip: The rooms at the first floor gives you a very serene look.
See more room tips
  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ihsanulhaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review, August 31, 2015
Thank you for your patronage. I have shared your kind appreciation with the Team and we look forward to host you once again at SSH.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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34 reviews from our community

Traveler rating
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    3
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11
5
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11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Somewhere On The Road Between Sydney And Europe
Level 5 Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed March 3, 2007

A comfortable, welcoming hotel in the Swat Valley. Set in extensive gardens the Serena has very pleasant and comfortably furnished large rooms in a colonaded anglo-indian style building which has been attractively converted into the best hotel in the valley. We had an 'executive' room with separate dressing room, large well equiped bathroom and windows offering views on two sides, well worth the additional Rps300 compared with a standard double. (Our room was Rps 6500 inc taxes and b/fast)The beds are very comfortable, the rooms are warm (split reverse cycle a/c units) and have free internet, cable TV, coffee/tea making and fridge.

The hotel has two, two storey collonaded wings and what looked like a block of motel units at the rear. These appeared to be closed at the time of our visit which was definitely off season. There's what in summer would be a pleasant swimming pool, a small rather tired looking "health club" and the old Wali of Swats residence being restored in the grounds.

Service is good, the staff friendly and helpful, the manager very keen to make us comfortable providing little extras like tea on arrival, fruit basket and cakes/biscuits. The restaurant is a bit gloomy, particularly when empty but the food is adequate although not gourmet. There was a chinese buffet theme whilst we were there (it being Chinese New Year) with a reasonable selection, although it got boring by the third night and the attempt to produce a chinese atmosphere in the palled. However, breakfast was good, with attentive staff, the fresh home grown orange juice and home made jams were a nice touch but why cant Pakistanis make decent toast?

The Serena is in Saidu Sharif about 3km of the main valley road, quite close to the Swat Museum and some of the early buddhist remains. It's a quiet location far removed from the noise and bustle of the bazaars ar Mingora. There's a small handicraft shop in the hotel which has a reasonable range of local produce (we didnt compare prices) and a very helpful manager who was a font of useful information.

Stayed February 2007
Helpful?
12 Thank Intrepidtoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review, August 31, 2015
Thank you for your comprehensive Feedback. With the passage of time things have improved dramatically at Swat Serena Hotel and these changes are quite visible.

We look forward to host you in near future. Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swat Serena Hotel

Property: Swat Serena Hotel
Address: Saidu Sharif, Saidu, Pakistan
Phone Number:
Location: Pakistan > Khyber Pakhtunkhwa Province > Saidu
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Saidu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Swat Serena Hotel 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Swat Serena Hotel Pakistan/Saidu

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