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All reviews tune hotel budget hotel parking area few minutes walk fast internet main road place to stay palembang city nice hotel business trip front office cleanliness hospital transit toilet staf electricity
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6 - 11 of 317 reviews
Reviewed November 7, 2018

overall experience was good. location a bit distance from touristy area but not a major problem since you can take grab to go anywhere. tv channel can be improved - few channels quite blurry. definitely will come back.

Date of stay: November 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Culture23971072216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evi F, Manager at Red Planet Palembang, responded to this reviewResponded November 13, 2018

Dear Mr. Awang Shawal,

Many thanks for sharing your feedback on your stay at Red Planet Hotel Palembang.
We are happy to know that you will definitely come back to stay with us again on your next visit.

Your input about TV channel has been noted and we have relayed the feedback to management for further consideration.

Once again, thank you and we love to welcome you back at Red Planet Hotel Palembang.

Best Regards,

Evi Febrianti
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2018

This is my first time staying at the red planet.I feel so happy and satisfied with the service provided.maybe next time in the next trip, I will invite my family and my friends to stay in red planet

Date of stay: October 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank zuzubaidaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evi F, Manager at Red Planet Palembang, responded to this reviewResponded October 31, 2018

Dear Ms. Zubaida Muchtar,

Many thanks for sharing your feedback on your stay at Red Planet Hotel Palembang.
We are happy to know that you enjoy and pleased with your first stay experience with us.

Your feedback is greatly appreciated and would be shared to all our team members.
Once again, thank you and we love to welcome you back at Red Planet Hotel Palembang.

Best Regards,

Evi Febrianti
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2018

Clean every area Staff always help the customerSuperb staff for loyalityPreassure water at bathroom excellentInternet speed only average speed..must increase the speed Check in and check out very nice and fastFood at downstairs or resto the taste is average..The aircon good ..cold !

Date of stay: October 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank yudi h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evi F, Manager at Red Planet Palembang, responded to this reviewResponded October 16, 2018

Dear Mr. Yudi Kurniawan,

Many thanks for sharing your feedback on your stay at Red Planet Hotel Palembang.
We are happy to know that you enjoy and pleased with all the staff hospitality during your stay.
It's so wonderful to have your continuous support all these years.

Your input has been noted and we have directly informed IT team for consideration either to change vendor or add more bandwidth.
Once again, thank you and we love to welcome you back at Red Planet Hotel Palembang.

Best Regards,

Evi Febrianti
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2018

The location is so good and near from the city. Just a few minutes walk from central hospital and short distance from the main road. If you need place to stay during your business trip or holiday trip you can stay at red planet palembang.

Date of stay: December 2017
Thank EunhaS7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evi F, Manager at Red Planet Palembang, responded to this reviewResponded October 16, 2018

Dear Mr/Ms. EunhaS7,


Many thanks for sharing your feedback on your stay at Red Planet Hotel Palembang.
We are happy to know that you enjoy and pleased with our hotel service and facilities during your stay.

Your positive feedback would be shared to all of our team members for encouragement.
Once again, thank you and we love to welcome you back at Red Planet Hotel Palembang.

Best Regards,

Evi Febrianti
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2018

Because of its oil and oil refining, Palembang is a city that’s more expensive than it should be. This Red Planet has excellent service and great bathrooms but otherwise quite small and basic. If I visited again, I’d pay more and stay at an ibis. If you stay here, there are two nice restaurants (Pagi Sore and Pizza Hut) and a cafe (Kopi Luwang) within walking distance. (September 2018)

Date of stay: September 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank matthewrafat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evi F, Manager at Red Planet Palembang, responded to this reviewResponded September 27, 2018

Dear Mr. Matthew Rafat,

Thank you for sharing your feedback on your stay at Red Planet Hotel Palembang.
We are happy to know that you are pleased with hotel service and power shower.

Your input about cleanliness has been noted and we have relayed it to Housekeeping team.
Your feedback is greatly appreciated and we wish for another opportunity to serve you a better stay experience.

Best Regards,

Evi Febrianti
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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