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“Centrally located friendly staff”

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Hotel Sandjaja Palembang
Ranked #43 of 50 Hotels in Palembang
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Centrally located friendly staff”
4 of 5 bubbles Reviewed April 22, 2012

40 + old hotel but renovated. Centrally located near Charitas hospital & Pagi sore restaurant. Breakfast served includes local food & delicacies

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CitiMai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    2
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    25
    4
    4
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13
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19
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Porto, Portugal
Level Contributor
96 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
1 of 5 bubbles Reviewed April 16, 2012

Realy OLD hotel! Walls are literally falling apart, the toilets are discustingly old and dirty, staff tries to help bet they cannot speak 2 words of english, the hotels smells like molt everywehere, the breakfast is terrible!
NEVER AGAIN

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Antonio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Palembang hotels

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 21, 2011

The Sandjaya is very conveniently located just a short walk from Jalan Sudirman, which is tehmain thoroughfare in town. The staff are extremely helpful and accommodating but things just don't work there. The internet in the room was sporadic but mostly off; the shower was either too hot or too cold and difficult to regulate; the shower house was crimped, which meant the water did not flow unless you extended it full length with your arm. My room had a stale, cigarette smell. The carpeting in the common areas was stained and frayed. I se[pdn three days there and that was more than enough.

Room Tip: Ask for a room with a window.
See more room tips
  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smmaz01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, CA USA
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed April 27, 2010

I recently had an opportunity to visit Palembang and decided to stay at the Sandjaja. The last time I stay at Sandjaja was in 1994 and the place just had a renovation. Sandjaja has upgraded new elevator, restaurant, pool, fitness center, lobby, gift shop, business center and rooms. The staff was very friendly and helps me on several occasions. I feel like at home when I’m there and I will stay at Sandjaja again on my next visit during the Asian Game. Keep up the good work and see you all very soon.

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank speedgula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indonesia
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
1 of 5 bubbles Reviewed March 31, 2010

Never again will i stay in Sandjaja, I am lost for words for the degree of ugliness this hotel has. Dark, 70's style rooms, dirty sheets, smelly bed cover, dark ugly lobby, 70's ambiance all around, everywhere. The only positive thing at the hotel is the spicy pindang tulang.

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cendut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Level Contributor
327 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 812 helpful votes
1 of 5 bubbles Reviewed March 12, 2007

Hotel Sandjaja Palembang
Jl. Kapten. A. Rivai, No 6193
Kota Palembang 30129
Sumatra, Indonesia
Tel: +62-711-362 2222
[---]

I stayed at Hotel Sandjaja in mid March 2007, as we had a business meeting here. I would not choose to stay here again.

Hotel Sandjaja is the original corporate 4 star hotel in central Palembang, about 1km from the historic Ampera Bridge across the Musi River. While it is well located near the downtown business district, if you have a vehicle, although nothing is within walking distance. Taxis in Palembang are few and far between and do not use their meters, so tend to be very expensive in comparison with most Indonesian cities.

The staff are friendly but the the hotel is very definitely showing its age. Rooms are apparently being upgraded, and my room was minimally furnished but comfortable. Public areas of the hotel, elevators, corridors the lobby area haven't seen a facelift in years and tend to be dirty and/or badly maintained. Conference and meeting facilities in particular are very rundown, shabby and unappealing. The conference room on the 8th floor appears considerably tidier than the ground floor facilities adjoining the hotel.

There are two restaurants, the Shinta Cafe (which doubles as a karaoke bar at night) and a Japanese restaurant hidden inconspicuously behind the hotel next to the swimming pool. I doubt that the menus at the hotel have changed in years.

We paid 350,000 IDR per night for deluxe rooms at the corporate rate. I believe the same rooms on walk in rack rate are approximately 500,000 IDR.

The hotel has no business centre, but does offer a daily 24 hour broadband service for 20,000 IDR, although it is almost impossible to connect during business hours so this really only leaves early in the morning or late at night for reasonable internet use.

The nicest hotel in the city is probably the Novotel, near the PTC Mall, but this is quite a distance from the Sandjaja and CBD centre. Given the close proximity of the much better Aston Hotel, and the much newer Hotel Horizon (at much the same prices as the dilapidated Hotel Sandjaja, it is hard to recommend that you stay here until the Sandjaja decides whether it wants to compete with the newer 4 star hotels that have come onto the market.

Helpful?
5 Thank Brett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sandjaja Palembang

Property: Hotel Sandjaja Palembang
Address: Jln. Kapten A. Rivai no. 6193, Palembang 30129, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #43 of 50 Hotels in Palembang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Sandjaja Palembang 4*
Number of rooms: 114
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