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“Fortress Novotel”

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Novotel Palembang Hotel & Residence
Ranked #3 of 50 Hotels in Palembang
Level Contributor
95 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
“Fortress Novotel”
Reviewed October 19, 2007

From the outside, the Novotel Palembang does look like an imposing fortress. That said, I do like the architecture. And it's more welcoming once you get inside. It's certainly different from your average big box hotel. And the hotel looks goregous at night from the pool area, with all the lights on. The red headboards in the rooms give a different vibe.

The bathrooms are nice... sort, of... there is something wrong with their plumbing. I had brown water flowing through the taps during my last night. I am not making this up. However, the water cleared up again after a few seconds.

Before anyone asks, no, I did not report the incident or make a stink about it. Why not? Well, it was my last night, I never drink from the tap - they have complimentary bottled water in the room - and having to complain in english to a staff whose native tongue isn't english is more trouble than it's worth.

Other than that little incident, everything else went fine. They even picked us up from the mall down the road - with no charge - when we got stuck during a sudden thunderstorm and we called the hotel to see if they could help. (We were seven people with only two umbrellas between all of us.)

  • Liked — the architecture
  • Disliked — brown water from the taps
  • Stayed March 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank PhTravelling_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
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English first
1 review
Reviewed September 29, 2007

This is the most amazing hotels compare to other hotels in town. More focus on resort, the excellent swimming pool facilities in town, and also equipped with the biggest entertainment in town

Stayed September 2007
Thank BraveHeart888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 31, 2004

Brand new hotel with modern furnishings. Expecting a business hotel, we were pleasantly surprised to find behind the fortress-like exterior, generous room space, lots of greenery, and a nice resort-like swimming pool, excellent service. Twice, we woke up to cool misty mornings (due to the rain), making the the trip seem like our honeymoon get-away again. The only setback is, it is rather far from the main city (20mins by car), and the roads were flooded after heavy rains, so it was not easy getting to and fro. But then, there is not much to shop for in Palembang, so if you are the wife following your businessman hubby, its a good place to idle while he braves the floods.

6 Thank r0v3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Palembang Hotel & Residence

Property: Novotel Palembang Hotel & Residence
Address: Jln. R. Sukamto No. 8A, Palembang 30127, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Palembang
#2 Spa Hotel in Palembang
#2 Luxury Hotel in Palembang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Palembang Hotel & Residence 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Novotel Palembang hotel is conveniently located in the centre of Palembang. A 4 star hotel catering to corporate and leisure guests alike, this is the ideal location for your next business trip or holiday. Equipped with advanced business facilities,we offer meeting rooms catering for up to 2000 people. Our 198 rooms are in modern, stylish buildings, and we also offer two restaurants and four bars for the convenience of our guests. Our pool and fitness center offer both relaxation and recreation. ... more   less 
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Also Known As:
Novotel Palembang Hotel Palembang
Palembang Novotel

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