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Reviewed January 22, 2016

Pros: laundry is extremely cheap at 25000 IDR (US$2) for 5 pcs of clothing

Cons:
- Poor wifi even in the morning
- food is not that great, they served french fries and it's already cold and taste awful
- cleanliness is also an issue; the elevator, hallway, cupboard, chair stink
- the hallway is noisy idk what was it
-

Date of stay: January 2016
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank dedes947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2015

I was traveled to Palembang and have 2 nights in the hotel, I have got a warm hospitality by the receptionist. I like to see the lobby which is huge and nice, my daughter playing in the lobby as well she likes the place. Overall the hotel has good place to stay.

Date of stay: July 2014
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank dikurniawanarif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

Stayed for a few days in this hotel for a meeting.

The front desk staff processed my check-in and check-out quickly.

The room is spacious, the bed is large and quite comfortable. Bathroom is equipped with bath-tub. Toilet amenities are quite complete. However, the water-flow from the shower was rather weak during certain peak usage period, e.g. in the morning.
Although the room is quite clean, some of the interiors are already worn out, e.g. there are some area where the wallpaper are a bit peeled-off.

The Wi-Fi internet connection in the room was quite unstable. In one of the nights, the internet connection was so slow, where I couldn't even access webmail nor search engine.

There is no electric socket available near the bed. So it will be rather inconvenient if you want to use laptop on the bed or charge cellphone near the bed. Although there is a socket near the bed, it's already used for bedside lamps.

Food is terrible. On breakfast, most of the foods (fried rice, soup, pastry) were tasteless. Maybe only their beef sausage might be considered a bit decent.
The same case with the dinner, I ordered fried rice with salted-fish from room service, which proven very bland.
Anyway, there is a fast-food chain fried chicken restaurant next door, at least there's a quick alternative if you can't survive the food in this hotel.

On housekeeping aspect, this hotel needs to do some improvement.
In one of the floor, I noticed there is a small room used as an office room, and the hotel employee worked in that room put a stack of documents on the corner of the alley, near the elevator.

Date of stay: October 2013
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank HRL18A1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2017 via mobile
Google Translation

Date of stay: December 2017
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2017 via mobile
Google Translation

Date of stay: December 2017
Trip type: Traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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