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“Average”
Review of Zuri Express Hotel

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Zuri Express Hotel
Ranked #15 of 51 Hotels in Palembang
Jakarta, Indonesia
Level Contributor
147 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Average”
Reviewed January 19, 2014

The location : quite far away from everywhere, so it is quite difficult to find your dinner.
The room : quite big or you may say enough space, with minimalism interior. The bed was OK, but I found some suspicious spots at the linen/bed sheet. It was not that clean. The bathroom was small, but OK. It takes more than 5 minutes to have your warm (not hot) water.
The breakfast : the variation and the quality of the food was poor. Tasteless food, with very small items to pick. Need serious improvement there.
The budget : OK.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bnugroho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Any
English first
Bandung, Jawa Barat, Indonesia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 20, 2013

this is a clean, the room was tidy, the furniture were new. good value hotel. i stayed here for 3 nights, and it was great. the location maybe a bit far from the city center, but because i went everywhere in Palembang with car, it was not a problem.
the staff were familiar, the breakfast was quite good, with limited choice, but that was fine.
but maybe they have to maintain the laundry staff, because the can't finished my laundry on time as they promised,and that was quite a problem to me because i only brought limited clothes.
so,if you are travel to Palembang for business, maybe you should try this hotel.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nassa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriexpressHotelZ49, General Manager at Zuri Express Hotel, responded to this review, December 22, 2013
Dear Ibu Nassa,

First of all, we would like to express my gratitude and thank you so much for staying with us.
your constructive comments would be our priority definitely to improved of our laundry services.

once again thank you very much and looking forward to have your next visit at Zuri Express Hotel Palembang.

Warmest regards,
Yudi Junaeri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 8, 2013

Coming here as being a first timer in Palembang. It was quite a hotel that you might want for when traveling to a town that you don't need that much of facility. Friendly staff, mostly males. A minimalist hotel, quite refreshing, a good wi-fi connection in room, TV, a clean bathroom.

Few quirks tho, the hot water doesn't work after 11PM, and little selection available upon breakfast, I recall options available during registration were tekwan pempek and few more (local delicacies) but the next morning I saw only few dishes were served, like fried rice and sausages among others, quite standard. The staffs were not talkative, so that's too bad.

Do not expect too much, but this is an excellent and accommodating hotel. If you need a big and comfortable room to relax in, look for another hotel.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ravenite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 18, 2013

The Positive :
Hotel staff is friendly,helpful,and the room is clean

The Negative :
The location is a bit far from anything,small room. the room do not have coffee and tea facility, not much food to serve in the breakfast, no phone in the room, You cant find better food outside near the hotel.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yacob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hechtel, Limburg, Belgium
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 29, 2013

I stayed for 3 nights in this fantastic hotel.
The hotel has everything what a traveller need.
Clean room, a very good bed, shower, TV, Wifi, good restaurant with 24 hour service.
The staff from hotel is verry friendly and helpfull.
The management speaks very good English.
For sure I will return back to this hotel, it feels like a home.
Thanks a lot for everything dear people

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Ludo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogor, Indonesia
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 13, 2013

A bit late to write review for Zuri Express Palembang, went to palembang for business and stay for 2 days in clean budget hotel, mini market in lobby area make it easy to buy something, choices menu for breakfast quick and simple, for those who only need a room to sleep is a good choices, clean and simple ...

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tama_IRR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandung, Jawa Timur, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 20, 2012

I've heard from friend of mine that Zuri Expresss Hotel Palembang its nice budget hotel, excellent breakfast, friendly staff and helpful but the hotel located a far away and on the corner of city. Frankly speaking thanks god...its not difficult to find it. just asked of taxi driver to dropped it and they knew it already..., cozy atmosphere and silence ambience.
I'll be back for sure for next two week as my business trip @Palembang

Room Tip: room next to guest elevator, provided a house phone in front of it.
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MustikaLuhur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zuri Express Hotel

Property: Zuri Express Hotel
Address: Jln. Dr M. Isa no 988 | Access from Jl. Veteran and Palembang Golf Course, Palembang 30114, Indonesia
Location: Indonesia > Sumatra > South Sumatra > Palembang
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #15 of 51 Hotels in Palembang
Price Range (Based on Average Rates): $
Hotel Class:2 star — Zuri Express Hotel 2*
Number of rooms: 117
Official Description (provided by the hotel):
Zuri Express Hotel Palembang located within shopping center complex offering for green living environment, stay simple simply stay concept with quite and cozy place for relax and business. ... more   less 
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